Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

HVAC Install Manager

Company: Electric Air

Location: Redwood City, CA

Posted May 27, 2025

Jump in and assist with service calls as needed to support the team. We are seeking a candidate who shares our passion and brings their own energy to the team…

View Details Apply on SimplyHired
full time

Med Care Manager

Company: Sunrise Senior Living

Location: Fairfield, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
dental insurance life insurance partner opportunity

Physician – Gastroenterology – Crystal Run Healthcare

Company: Optum

Location: Middletown, New York

Posted May 26, 2025

View Details Apply on healthecareers.com
health system full time j1 visa

Cognitive & Behavioral Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 25, 2025

View Details Apply on healthecareers.com
full time

LPN

Company: Sunrise Senior Living

Location: Huntington Station, New York

Posted May 26, 2025

View Details Apply on healthecareers.com
full time

Licensed Practical Nurse

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Outpatient OB/GYN, Freehold

Company: Atlantic Health System

Location: Freehold, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com
full time hospital

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Yonkers, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Plainview, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
hospital full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Middletown, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Staten Island, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
part time weekend availability

Medication Nurse LPN

Company: Sunrise Senior Living

Location: Mountain Lakes, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages

All Customer Satisfaction Jobs 2,131 jobs All Jobs in New York City, NY 460,824 jobs Customer Satisfaction in Remote 1,993,816 jobs Customer Satisfaction in Other US Location 1,734,616 jobs Customer Satisfaction in Multiple Locations 405,800 jobs Customer Satisfaction in USA 363,856 jobs Customer Satisfaction in Washington DC 281,080 jobs Customer Satisfaction in Chicago, IL 269,976 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs