Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted May 22, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

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Auto Insurance Sales/customer service

Company: M I S INSURANCE SERVICES

Location: Culver City, CA

Posted May 18, 2025

Manage outside sales efforts, including networking and community outreach initiatives. In this role, you will be instrumental in helping clients secure the…

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full time be or bc

Pediatric Neurologist

Company: Catholic Health

Location: West Islip and Rockville Centre, NY

Posted May 19, 2025

View Details Apply on healthecareers.com
full time hospital

Licensed Practical Nurse

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted May 18, 2025

View Details Apply on healthecareers.com
employee assistance program paid time off tuition reimbursement

Part Time Patient Service Technician I/II-Laboratory Services

Company: Kelsey Seybold Clinic

Location: League City, Texas

Posted May 19, 2025

View Details Apply on healthecareers.com
relocation assistance health system full time

Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 18, 2025

View Details Apply on healthecareers.com
full time hospital

Admitting Representative (On-Call)

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 19, 2025

View Details Apply on healthecareers.com
dental insurance employee discount loan forgiveness

Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted May 19, 2025

View Details Apply on healthecareers.com
part time weekend availability

Medication Nurse LPN

Company: Sunrise Senior Living

Location: Mountain Lakes, New Jersey

Posted May 19, 2025

View Details Apply on healthecareers.com
full time

Licensed Practical Nurse

Company: Sunrise Senior Living

Location: Middletown, New Jersey

Posted May 18, 2025

View Details Apply on healthecareers.com
full time be or bc

Pediatric Anesthesiologist

Company: Northwell Health Physician Partners

Location: New Hyde Park, New York

Posted May 18, 2025

View Details Apply on healthecareers.com

Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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