Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

full time hospital

LPN Med Care Manager

Company: Sunrise Senior Living

Location: East Brunswick, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

Experienced Roll-Off Container Driver

Company: Ambrosino Construction

Location: Maspeth, NY

Posted May 23, 2025

Roll off truck: 3 years (Required). Safely operate a heavy truck along designated route and to the disposal site; read route sheet, follow map and service each…

View Details Apply on SimplyHired
full time hospital

Certified Medication Aide

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

Customer Service Representative Financial Services

Company: New York Life

Location: Jericho, NY

Posted May 22, 2025

We offer a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.

View Details Apply on SimplyHired

Customer Service Representative - PT

Company: Avis Budget Group

Location: East Elmhurst, NY

Posted May 23, 2025

Basic computer skills (typing, data entry). This may include, depending on location, checking cars, entering information in a handheld device, processing…

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Principal Enterprise Solutions Architect Strategic Pursuits (RapidScale)

Company: Cox Communications

Location: New York State

Posted May 23, 2025

Experience & Education: Bachelor's degree and 10+ years of progressive experience in enterprise IT architecture, solution engineering, or technical pre-sales.

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Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

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Customer Service Representative (Brooklyn Onsite)

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 22, 2025

Address incoming inquiries from NYC residents related to city-oriented issues. Provide accurate information in a timely, professional and courteous manner.

View Details Apply on SimplyHired
401(k) 403(b) 457(b)

General Cardiology – Physician Assistant – Upstate NY

Company: Rochester Regional Health

Location: Geneva, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
relocation assistance health system full time

Gastroenterologist, Northern Indiana (~1 hr from Chicago)

Company: Franciscan Physician Network

Location: Michigan City, Indiana

Posted May 25, 2025

View Details Apply on healthecareers.com

Entry-Level Marketing Position

Company: HCP Concierge

Location: Queens, NY

Posted May 22, 2025

Must have and maintain a valid driver’s license and have a safe driving record. Company Car Program: When joining the company you will have the choice of…

View Details Apply on SimplyHired

Oncology Territory Manager, Lung - Manhattan N

Company: Daiichi Sankyo, Inc.

Location: Manhattan, NY

Posted May 22, 2025

Must have a valid driver’s license with a driving record that meets company. Maintains a current key customer target list, submits regular updates to the…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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