Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: Brooklyn, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

View Details Apply on SimplyHired
full time

Staff Nurse - Emergency Department/Urgent Care, Part Time, 36 Night, Lanai

Company: Kaiser Permanente

Location: Lanai City, Hawaii

Posted Mar 17, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program health system

Neurohospitalist - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

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Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

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travel 401(k) life insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,494 per week

Company: Prime HealthCare Staffing

Location: Auburn, New York

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Applied Scientist, Marketplace Intelligence, Sponsored Products and Brands

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Mar 14, 2025

PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Our products are strategically important to our Retail and Marketplace…

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Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

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full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Lincroft, New Jersey

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: New York, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

View Details Apply on SimplyHired
travel

Travel Surgical Technician - $2,090 per week

Company: ProKatchers

Location: Oklahoma City, Oklahoma

Posted Mar 16, 2025

View Details Apply on healthecareers.com

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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