Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

full time

MRI Technologist II - 24 hours

Company: Kaiser Permanente

Location: Redwood City, California

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

View Details Apply on SimplyHired

Technical Energy Manager

Company: Cortex Sustainability Intelligence

Location: New York, NY

Posted Mar 03, 2025

Bachelor’s Degree (BA/BS) in engineering, computer science, business, or related field. This will include communicating with chief building engineers and…

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Armed Security Officer

Company: Paragon Systems, Inc.

Location: Manhattan, NY

Posted Mar 06, 2025

Lastly, duties also include preserving order and acting to enforce regulations / directives for the site pertaining to personnel, visitors, and premises.

View Details Apply on SimplyHired
malpractice insurance part time relocation assistance

Part Time OBGYN - Nurse Practitioner Opportunity - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
401(k) 403(b) 457(b)

Geriatrics Nurse Practitioner - Newark, NY

Company: Rochester Regional Health

Location: Newark, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
travel day shift 401(k)

Travel Vascular Technologist - $1,984 per week

Company: CrossMed

Location: New Orleans, Louisiana

Posted Mar 02, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Mar 03, 2025

View Details Apply on healthecareers.com

Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

View Details Apply on SimplyHired
travel

Travel Surgical Technician - $1,596 per week

Company: TotalMed Allied

Location: York, Pennsylvania

Posted Mar 02, 2025

View Details Apply on healthecareers.com
clinic hospital contract

Travel Nurse RN - Long Term Acute Care - $2,110 per week

Company: Fide`

Location: York, Pennsylvania

Posted Mar 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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