Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Sep 05, 2025

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Urology - Physician - Manhattan and Queens, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Sep 06, 2025

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Primary Care Physician

Company: AtlantiCare

Location: Mays Landing, New Jersey

Posted Sep 04, 2025

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Board-Certified Dermatologist - Babylon, NY

Company: SDG MGMT Company, LLC

Location: Babylon, New York

Posted Sep 05, 2025

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Staff Pharmacists-Full or Part-Time- Multi Store Independent

Company: HealthSource Pharmacy

Location: New York, NY

Posted Sep 05, 2025

Employment at an independent pharmacy is preferred. This focus allows HealthSource to provide a full spectrum of clinical pharmacy services that align…

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Primary Care Physician

Company: AtlantiCare

Location: Manahawkin, New Jersey

Posted Sep 04, 2025

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Product Manager, Stablecoin

Company: Ripple

Location: New York, NY

Posted Sep 04, 2025

Ability to understand both business needs and technical requirements and communicate across different teams. Familiarity with blockchain/ crypto, payments, and/…

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Private Client Diamond Advisor ($60-80K + COMMISSION, Hybrid)

Company: Resourceful Talent Group

Location: Manhattan, NY

Posted Sep 05, 2025

Collaborate with internal design, logistics, and operations teams to deliver a seamless client experience. Strong interpersonal, presentation, communication,…

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Custodian Overnight - Part Time

Company: Recreation Centers of Sun City, Inc.

Location: Sun City, AZ

Posted Sep 04, 2025

Assists in Emergencies by placing 911 calls for medical assistance. Washes pool decking and enters the pool/spa to clean components including; pool tiles, lane…

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Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

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Primary Care Physician

Company: AtlantiCare

Location: Hammonton, New Jersey

Posted Sep 04, 2025

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Vice Chair, Family Medicine

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Sep 06, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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