Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Engineering Lead

Company: Mudah.my

Location: Other US Location

Posted Jan 28, 2025

Carousell Group, a leading multicategory platform for secondhand goods in Greater Southeast Asia, is expanding its engineering strength to power business growth and build user-friendly products. The company is seeking a deeply technical, customer-focused Engineering Lead with 5+ years of industry experience, including handson engineering management. The role involves leading the development of high-quality, scalable products and systems, attracting and retaining great engineers, and collaborating with other engineering managers and engineers across multiple platforms and domains. The company offers a competitive salary, full benefits, and opportunities for professional growth and collaboration with global teams.

Account Director, Customer Growth (9755)

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions informed by trillions of dollars of spend data. The company values collaboration, innovation, and global impact. As a Customer Growth Account Director, one can significantly influence the organization by driving account expansion, fostering relationships, and identifying cross-sell opportunities. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Sales Manager - Mid Market

Company: Centric Software

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Sales Manager position in Australia, focusing on the Fashion & Apparel, Food & Beverage, and Cosmetics sectors. The role involves generating revenues, managing executive relationships, and presenting Centric PLM Solutions. Key responsibilities include driving complex solution sales, prospecting for business opportunities, and meeting revenue goals. The ideal candidate should have 3+ years of enterprise software sales experience, excellent presentation skills, and expertise in the Retail Fashion & Apparel or FMCG market. Australian or New Zealand citizenship or permanent residency is required, along with a willingness to travel interstate and occasionally further afield.

Strategic Sourcing Specialist

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 28, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4,000 employees worldwide. The company has maintained its success for eight decades due to dedicated employees and customer trust. AIM offers a competitive wage, benefits, and professional development opportunities. The Strategic Sourcing Specialist position, reporting to the Procurement Director, involves supporting AIM's procurement strategies, focusing on construction and engineering projects in Ontario and Northern USA. Responsibilities include developing and implementing procurement initiatives, sourcing qualified vendors, and ensuring project expectations are met. The ideal candidate should have a university degree in business, commerce, or equivalent procurement experience, with strong interpersonal skills and a proven track record of improving processes and increasing efficiency.

Assistente de Gerente

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 28, 2025

Emma, the world's largest D2C sleep brand, is seeking a highly ambitious and energetic store manager assistant to help transform the sleep industry. The role involves supporting the store manager in daily operations, managing and motivating sales colleagues, advising customers on sleep products, controlling stock levels, and ensuring high customer satisfaction. Emma offers a fast-growing European company environment where learning and innovation are encouraged. The ideal candidate is intelligent, curious, customer-focused, honest, bilingual, and preferably with retail experience.

UI Motion Designer

Company: Zopa Bank

Location: Other US Location

Posted Jan 28, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer needs and redefining the finance industry. They are recognized for their innovative approach and have been named one of the UK's Most Loved Workplaces. Zopa is seeking a UI Motion Designer to join their team, emphasizing the importance of collaboration, proactive design, and adherence to brand guidelines. The company values flexible working and promotes diversity and inclusion.

Microsoft Partner Sales Manager

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 28, 2025

Nordcloud, an IBM company, is seeking a Microsoft Partner Sales Manager for the DACH region. The role involves defining and enhancing the GTM strategy for Microsoft Azure, delivering partnership metrics, leading strategic sales initiatives, driving business development, and networking with Microsoft and ISV partners. Key skills required include several years of sales experience, Microsoft partnership knowledge, Azure fundamentals certification, understanding of Microsoft funding programs, and strong relationship management with Microsoft stakeholders in DACH. Nordcloud offers an individual training budget, flexible working hours, laptop, and comprehensive local package. Nordcloud values diversity and is committed to equal opportunities.

0171 - Senior Product Engineer

Company: Electra.aero

Location: Other US Location

Posted Jan 28, 2025

Electra, a next-gen aerospace technology company, is seeking a dynamic Senior Product Engineer. The role involves supporting Electra's advanced programs, including the NASA AACES project, and defining the nine-passenger Ultra Short aircraft product. The ideal candidate should have a strong background in data analytics, market modeling, customer interfacing, and aviation products. The position requires a versatile person who can work hard, move fast, and adapt to various needs. The role will support Electra's product strategy team, continuously improve information flow, and be a critical force multiplier for product strategy and engineering teams.

280 - Sr. Analytic Developer

Company: ARSIEM Corporation

Location: Other US Location

Posted Jan 28, 2025

ARSIEM Corporation is a trusted partner to multiple US government agencies, offering reliable and cutting-edge technical solutions. They are currently seeking a Senior Analytic Developer to support a client in Ft Meade, MD. The role involves collaborating with customers to develop analytics from various data sources and maintaining current applications. The ideal candidate should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in JAVA, Python, and Jupyter Notebooks. Knowledge of customer corporate tools and data repositories is preferred. The position requires an active TSSCI with a polygraph and US citizenship. ARSIEM is an Equal Opportunity Employer.

Associate Compliance Specialist

Company: CSC

Location: Other US Location

Posted Jan 28, 2025

CSC, a global business legal and financial services company, is seeking a Compliance Specialist for a hybrid role in London. The role involves supporting the Compliance team in a second line of defense role, focusing on KYC review processes, data analysis, and reporting suspicious activity. The ideal candidate should have a university degree, experience with capital markets and/or compliance, and at least 1 year of KYC experience. Strong organizational skills, attention to detail, and the ability to communicate professionally are required. CSC offers a dynamic work environment, career growth opportunities, and competitive benefits.

Client Advisor, Desert Hills Premium Outlets

Company: AMIRI

Location: Other US Location

Posted Jan 28, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an enthusiastic Client Advisor to join its Desert Hills Premium Outlets team. The Client Advisor will be responsible for delivering quality client service, achieving individual sales goals, building lasting client relationships, and understanding luxury boutique operating experiences. Key duties include achieving sales goals, maintaining a positive team attitude, offering exceptional customer service, demonstrating product knowledge, growing client relationships, and assisting with store operations. The ideal candidate should have 1+ years of retail sales or client service experience in a luxury environment, strong communication and organizational skills, and the ability to work flexible shifts. AMIRI, founded in 2014, is a fast-growing business in the US luxury fashion market with a presence in key cities worldwide.

Manager, Knowledge & Content

Company: Wave HQ

Location: Other US Location

Posted Jan 28, 2025

Wave is a company that values small businesses and empowers their owners with a comprehensive financial management solution. The Customer Success team, led by a Manager Knowledge & Content, guides and supports entrepreneurs, aiming to transform customer support into a unique, special experience. The role involves leading a team in developing, maintaining, and optimizing customer and agent knowledge management and training programs. The ideal candidate should have 5+ years of experience in knowledge management, training, or content development, preferably within a customer support or CX environment, and a strong understanding of knowledge management systems.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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