Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Technical Program Manager

Company: Snyk

Location: Other US Location

Posted Jan 27, 2025

Snyk, a developer security platform, is seeking a Senior Technical Program Manager to lead complex cross-functional software development initiatives. The role involves deep technical knowledge, program management skills, and the ability to handle ambiguity. The TPM will drive programs through the entire software development lifecycle, from inception to launch and closeout. They will work closely with R&D leadership, engineering leadership, and other teams to ensure successful program execution. The ideal candidate should have a Bachelor's degree in Computer Science or Engineering, strong technical skills, 5+ years of program management experience in software development, and a deep understanding of software development methodologies. Snyk values diversity and inclusivity, offering benefits such as flexible working hours, generous vacation time, health benefits, and more.

Junior Supply Chain Manager (m/f/d)

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Jan 27, 2025

About You, a Berlin-based fashion company, is seeking a detail-oriented Junior Supply Chain Manager mfd to join their Logistics team. The role involves managing logistics and supply chain operations for wholesale distribution, coordinating shipments, tracking inventory, and ensuring timely and accurate delivery of goods. The ideal candidate should have a degree in Logistics, Supply Chain Management, or a related field, and experience in logistics or supply chain management. They should possess strong organizational skills, attention to detail, and excellent communication abilities. The company offers a hybrid working model, flexible hours, and various benefits including employee discounts, wellbeing programs, and growth opportunities.

Homologation engineer

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 27, 2025

Applus+ IDIADA, a global leader in automotive engineering, is seeking a Homologation Engineer for their Japan department. The role involves promoting IDIADA's homologation business, understanding Japanese National Type Approval procedures, and creating a network of contacts with homologation stakeholders. The ideal candidate should have a minimum of 3 years of experience in ECE/CE regulation, familiarity with Japanese certification programs, and strong customer service skills. Fluency in English is required, with other languages being a plus. The company offers a flexible hybrid work model, work-life balance benefits, and a commitment to sustainability.

Support Operations Leader

Company: Sprout Solutions

Location: Other US Location

Posted Jan 27, 2025

Sprout Solutions is seeking a dynamic and experienced Customer Support Leader to guide their team and enhance the service experience. The role involves leading and mentoring a team of support agents, developing and implementing support strategies, building strong client relationships, monitoring performance, collaborating with other teams, and designing training programs. The ideal candidate should have proven experience in leading support teams, excellent communication skills, strong analytical skills, and experience with support software and tools.

Supply Chain Director

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management products since 1971, seeks an experienced Supply Chain Director for its EMEA operations. The role involves managing supply and demand planning, securing 3PL resources, optimizing stock levels, and collaborating with sales managers. The ideal candidate should have 10+ years of automotive logistics experience, strong SAP skills, and excellent English and Chinese communication abilities.

Technical Support Engineer

Company: acre security

Location: Other US Location

Posted Jan 27, 2025

Acre Security is seeking a Technical Support Engineer to join their dynamic global GTS Support Team. The role involves managing client calls and emails, providing technical guidance, and conducting training. The engineer will also contribute to in-depth troubleshooting, collaborate with stakeholders, and maintain the GTS online knowledge base. The ideal candidate will have a Bachelor's degree in technical science, IT or Cloud Networks qualification, strong database understanding, and experience in technical training and project management. Acre offers opportunities for growth, collaboration with industry experts, and a supportive culture.

Senior Full Stack Software Engineer

Company: StackAdapt

Location: Other US Location

Posted Jan 27, 2025

StackAdapt is a leading programmatic advertising platform, recognized for its high performance and innovative use of machine learning and user experience. The company is rapidly growing, ranking high in various industry lists and being open to remote candidates across North America. They are seeking experienced engineers to design, improve, and debug complex scalable distributed systems, with a focus on scalable system design for web-based APIs and backend processing systems. The company offers competitive compensation, comprehensive benefits, and a supportive culture.

Senior Agile Project Manager

Company: acre security

Location: Other US Location

Posted Jan 27, 2025

Acre Security, a global leader in digital and physical security solutions, is seeking a Senior Agile Project Manager. The role involves overseeing the end-to-end delivery of Access management systems, coordinating with R&D, supply chain, and third-party partners. The ideal candidate should have a degree in Business, Project Management, Computer Science, or Engineering, with at least 6-10 years of postgraduate experience in agile project management. They should be a Certified Scrum Master, have strong leadership and communication skills, and expertise in creating and managing projects in Jira. The company offers opportunities for growth, collaboration with industry experts, and a supportive, inclusive culture.

Supply Chain Planner

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management, seeks a supply chain expert with 35 years of SAP R3 experience and 23 years in sales or planning. The role involves material management, demand forecasting, supply planning, customer support, vendor management, and team collaboration. The company offers a friendly atmosphere and opportunities for innovation.

Account Director - Canada

Company: Snyk

Location: Other US Location

Posted Jan 27, 2025

Snyk is a developer security platform that helps teams find, prioritize, and fix security vulnerabilities in code dependencies, containers, and cloud infrastructure. The company is looking for a highly motivated sales executive with experience in the Canadian market and a strong understanding of cybersecurity, DevOps, or DevSecOps. Snyk values an inclusive environment and offers benefits such as flexible working hours, generous vacation time, health benefits, and 100 paid parental leave.

Solution Delivery & Service Engineer - Industrial Automation Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management products, is seeking a service professional with 5-10 years of experience in the electronics industry. The role involves supporting solutions, managing RMA, communicating with internal and external stakeholders, monitoring spare parts, conducting product repair trainings, and overseeing warehouse operations. The ideal candidate should be proficient in SAPCRM systems, have strong communication skills, and possess knowledge of product repair processes. Preferred skills include experience in managing spare parts inventory and strong analytical and organizational skills. Delta offers a friendly working atmosphere and opportunities for new ideas.

Principal Solutions Architect

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 27, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. The company is investing heavily in product data and technology capabilities, enabling it to deliver innovative products and solutions. The PampT group, a talented team of product managers, designers, engineers, and more, is growing and on a mission to provide industry-leading products and services. Principal Solution Architects, senior members of the Technology team, are critical to the successful delivery of technology solutions. They work collaboratively with product owners, business analysts, engineers, and other team members, defining and designing high-quality technology solutions to support commercial objectives. The role requires familiarity with solution architectures, proven experience in requirements analysis and solution design, and strong leadership skills. The successful candidate will receive a comprehensive benefits package, including vacation days, personal development allowance, health and wellbeing benefits, pension contributions, flexibility, and rewards.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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