Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Payment Support Analyst - 12 month contract

Company: KUBRA

Location: Other US Location

Posted Jan 28, 2025

KUBRA is hiring a Payment Support Analyst for a 12-month contract. The role involves serving as a liaison between IT and business representatives, focusing on customer requirements related to payment processing. Key responsibilities include data collection, report generation, client onboarding and offboarding, and reconciliation work. The ideal candidate should have experience in payment processing, SQL database management, and report creation in Excel. A minimum of 12 years of related work experience is required. KUBRA offers a casual work environment, competitive compensation, and a stellar benefits program.

Senior Full Stack Software Engineer - Python

Company: 3Pillar Global

Location: Other US Location

Posted Jan 28, 2025

3PILLAR GLOBAL is a product development partner specializing in building digital products that drive revenue and customer growth. They emphasize a business-minded approach to agile development, focusing on outcomes and core values such as time to Value, Solve For Need, and Excel at Change. The company seeks experienced professionals with expertise in Python, JavaScript, React, AngularJS, TypeScript, PostgreSQL, and NodeJS. They offer benefits including learning and development courses, rewards and recognition, health and wellness programs, and charity social responsibility initiatives.

Public Records Specialist

Company: Accurate Background

Location: Other US Location

Posted Jan 28, 2025

Accurate Background is a fast-growing organization offering employment background screenings and building trustful relationships with clients. They provide innovative background check and credentialing products, empowering clients to make unbiased decisions. The company offers a fun, fast-paced environment with growth opportunities. Responsibilities include compiling, sorting, and verifying information, maintaining a professional manner, and complying with data integrity and security policies. Required qualifications include graduation, 0-3 years of related experience, knowledge of word processing software, strong internet research skills, excellent communication skills, and the ability to work under constant deadlines. The company values diversity and follows four guiding principles: Take Ownership, Be Open, Stay Curious, and Work as One. Accurate Background's vision is to make every hire the start of a success story, providing comprehensive support and extensive coverage for hiring decisions.

Customer Success Executive (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking a Customer Success Executive in Turbhe, Navi Mumbai. The role involves client handling, communication, and training to maximize product value. Key responsibilities include regular customer connects, MIS collation, client engagement activities, and coordination with external vendors. Requirements include a graduate degree, 2-3 years of customer handling experience, fluency in English, and proficiency in MS Excel.

Senior Customer Success Manager

Company: Docebo

Location: Other US Location

Posted Jan 28, 2025

Docebo, a rapidly growing SaaS company, is seeking a Senior Customer Success Manager. The role involves empowering customers to utilize Docebo's platform effectively, driving adoption, and ensuring value realization. Responsibilities include managing customer expectations, leading deal-related escalations, and collaborating with internal teams. The ideal candidate should have previous experience in customer success, strong communication skills, and the ability to handle high-pressure situations. Benefits include a generous vacation policy, employee share purchase plan, and career progression opportunities. Docebo values innovation, simplicity, accountability, togetherness, curiosity, and impact.

IT Help Desk [Warsaw]

Company: monday.com

Location: Other US Location

Posted Jan 28, 2025

mondaycom is seeking an IT Help Desk to support over 2500 internal users globally, providing technical assistance for computers, hardware, software, and events. The role involves first-level support, troubleshooting, configuration, maintenance, and inventory management of IT assets. The ideal candidate should have excellent communication skills, 2+ years of help desk experience, proficiency in Mac OS X, Gsuite, Microsoft Office 365, and Okta. Knowledge of JAMF and video conference systems is advantageous.

Senior Principal Architect

Company: Sprinklr

Location: Other US Location

Posted Jan 28, 2025

Sprinklr is a leading enterprise software company specializing in customer-facing functions. The company's UnifiedCXM platform, powered by advanced AI, enables businesses to deliver consistent, human experiences across all modern channels. Sprinklr employs over 1000 global brands, including Microsoft, P&G, and Samsung. The company is committed to fostering a culture where employees feel valued and supported, offering comprehensive benefits and continuous learning opportunities. Sprinklr is dedicated to promoting diversity and inclusion, ensuring all employees feel respected and heard.

Senior Full Stack Engineer

Company: Coates Group

Location: Other US Location

Posted Jan 27, 2025

Coates Group, a global technology company, is seeking a Senior Full Stack Engineer with extensive experience in frontend and backend development. The role involves developing projects for global and national clients, designing end-to-end solutions, and collaborating with various teams. The ideal candidate should have expertise in NodeJS, React, Redux, RxJS, and API design. Coates Group values diversity, innovation, and continuous growth, offering competitive benefits and a supportive work environment.

Market Development Representative

Company: Red Hat

Location: Other US Location

Posted Jan 28, 2025

Red Hat is seeking a Marketing Development Representative for APAC countries. The role involves uncovering new business opportunities through outbound calling and emailing, qualifying leads, and working with internal and external partners to increase business. The ideal candidate should have a Bachelor's degree, excellent organizational skills, and 3-4 years of cold calling experience. They should also be familiar with Salesforce.com and have the ability to speak to senior executives. Red Hat values diversity, equity, and inclusion, and is an equal opportunity employer.

Presales - Intern

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is offering a 6-month Presales Intern position in Turbhe, Navi Mumbai. The role involves building a data bank, enriching existing company data, data crunching, cleansing, and maintaining MIS. The ideal candidate should be a graduate with prior internship experience, proficient in Excel and data management, and have good communication skills. Candidates from Mumbai are preferred.

Technical Support Specialist - Integration - Hybrid

Company: ISAAC Instruments

Location: Other US Location

Posted Jan 28, 2025

ISAAC is a company that partners with North American fleets to provide a user-friendly solution for trucking challenges. They focus on improving driver happiness and system reliability. The company is hiring a Technical Support Specialist for Integration who will assist clients with integration-related requests, diagnose and resolve technical issues, and collaborate with other teams. The role requires strong communication skills, problem-solving abilities, and proficiency in French and English. ISAAC values its employees with benefits such as varied career opportunities, a stimulating work environment, competitive salaries, and work-life balance.

Senior Full Stack Software Engineer - Python

Company: 3Pillar Global

Location: Other US Location

Posted Jan 28, 2025

3PILLAR GLOBAL is a software development partner that focuses on building customer-facing, revenue-generating digital products. They emphasize a business-minded approach to agile development, aligning with client goals from early conceptual stages through market launch. The company values a product mindset, with teams trained in core values such as time to Value, Solve For Need, and Excel at Change. Responsibilities include facilitating communication with client stakeholders, crafting high-quality code, participating in planning and estimation efforts, and promoting client success through collaboration. Requirements include a minimum of 4+ years of experience in Python, JavaScript, jQuery, React, AngularJS, TypeScript, PostgreSQL, and NodeJS, as well as experience in Agile software development and creating scalable enterprise systems. Benefits include vacations, discretionary time off, a Christmas bonus, medical insurance, life insurance, savings box, law benefits, home office, internal trainings, support for external trainings and certifications, and a career plan for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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