Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Program/Project Management Analyst

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT service provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are ISO certified and CMMI ML3 for Services and Development. The company is currently seeking a Program/Project Management Analyst in Patuxent River, MD. The role involves supporting complex IT and software development projects, developing project schedules, budgets, and performance reports, coordinating with cross-functional teams, and ensuring compliance with federal and DoD regulations. The ideal candidate should be a US citizen with active DoD Top Secret Clearance, PMP certification, a Bachelor's degree in Business Administration or related field, and at least 10 years of experience in program/project management with at least five years in senior roles managing large-scale federal IT projects.

B2C Operational Compliance Manager

Company: Playtech

Location: Other US Location

Posted Jan 27, 2025

Playtech, a leading technology company in the gaming industry, is seeking a proactive B2C Operational Compliance professional with regulatory experience, particularly in the UK. The role involves working closely with the Compliance Team and other business units, developing and improving policies, maintaining a compliance control framework, and ensuring operational controls are up-to-date with regulatory obligations. The company values its employees, offering performance bonuses, comprehensive health insurance, work-life balance, and opportunities for professional growth.

Talent Administrator & Coordinator

Company: Cielo Talent

Location: Other US Location

Posted Jan 27, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Talent Administrator & Coordinator. The role involves providing administrative support to the talent acquisition process, including phone screening, scheduling interviews, and updating candidate statuses in recruitment systems. The ideal candidate should have experience in a business or office environment, strong communication skills, and proficiency with Microsoft Office suite. The position offers a salary range of $28,000 - $45,000, annual bonus, and comprehensive benefits. Cielo is an equal opportunity employer.

Computer and Information Systems Manager (Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services. They are quality and compliance-focused, with certifications such as ISO 9001, ISO 20000, ISO 27001, and CMMI ML3 for Services and Development. The company is currently seeking a Computer and Information Systems Manager Senior Level to join their team in Patuxent River, MD. The role involves managing day-to-day IT operations, overseeing the development and deployment of IT systems, leading modernization initiatives, and ensuring compliance with federal and DoD standards. The position offers opportunities for advancement, growth, and contributing to national security. Qualifications include US citizenship, active DoD Secret Clearance, IAT Level II Certification, a Bachelor's degree in information systems or related field, and at least 10 years of experience in IT systems management within a DoD IT environment.

Senior Back-End Engineer

Company: Sigma Software Group

Location: Other US Location

Posted Jan 27, 2025

Sigma Software is looking for an experienced backend developer with expertise in JavaScript, TypeScript, and Node.js. The ideal candidate will have a strong background in AWS services, API design, and testing. They will be responsible for creating new features, expanding the platform, and ensuring robust, secure, scalable, and well-documented APIs. The role requires independent operation, problem-solving, and effective communication. Bonus points for experience in application performance monitoring, security engineering, DevOps, data pipelines, and frontend development with React.

Director Software Engineering

Company: Capital One

Location: Other US Location

Posted Jan 27, 2025

Capital One, a progressive financial services powerhouse, is seeking a senior product leader for DataLabs India. The role involves working with heads of lines of businesses, leading analytical teams, and collaborating with engineering groups to develop cutting-edge, patentable products at an industrial scale. The successful candidate will work in a fast-paced, intellectually rigorous environment, applying strategic analytical and product leadership skills to major business challenges. Capital One prides itself on its vibrant culture, offering career development opportunities and a strong Corporate Social Responsibility program.

Senior Data Scientist

Company: TextNow

Location: Other US Location

Posted Jan 27, 2025

TextNow, a leading provider of free phone service in the nation, is seeking an experienced Data Scientist to join their Data Science Team. The successful candidate will collaborate with various internal teams to design and develop scalable backend systems, deliver insights, and support business operations. The role requires a strong background in machine learning, advanced analytics, and excellent communication skills. TextNow values customer obsession, fairness, ambition, commitment, and diversity, offering a strong work-life balance, flexible work arrangements, and comprehensive benefits.

Category Manager - Wolt Market

Company: Wolt

Location: Other US Location

Posted Jan 27, 2025

Wolt, a Helsinki-based technology company, is seeking a Wolt Market Category Manager. The role involves owning category performance, managing supplier relationships, and collaborating with various teams to optimize trading performance. The ideal candidate should have experience in grocery retail, key account management, or consulting, with strong communication and negotiation skills. Fluency in Croatian and English is required. Wolt is committed to diversity, equity, and inclusion, and offers a high-growth environment with opportunities for ownership and ambitious teamwork.

Project Coordinator

Company: Pulse iD

Location: Other US Location

Posted Jan 27, 2025

Pulse iD, a leading fintech company specializing in loyalty and rewards solutions, is seeking a Project Coordinator with 12 years of experience in coordination or administrative roles, preferably within fintech, SaaS, or digital marketing. The ideal candidate will assist in project planning, execution, documentation, reporting, meeting coordination, and administrative support. Key responsibilities include tracking project tasks, managing milestones, maintaining project plans, updating documentation, preparing status updates, scheduling meetings, and providing administrative support. The role requires strong organizational skills, attention to detail, proactivity, and excellent communication skills. Pulse iD offers an innovative environment, career growth opportunities, and a collaborative culture.

Account Manager - Wolt for Work (m/w/d)

Company: Wolt

Location: Other US Location

Posted Jan 27, 2025

Wolt for Work is seeking a hands-on Account Manager to accelerate growth in Germany. The role involves managing top-tier clients, onboarding and activating acquired corporate clients, and developing strong relationships. The ideal candidate should have proven account management experience, strong sales skills, analytical abilities, and excellent communication skills in English and Swedish. The position offers opportunities for ownership, teamwork, and professional growth in a high-growth environment.

Program Manager (Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services. The company is quality and compliance-focused, holding several certifications and appraisals. They are currently seeking a Program Manager Senior Level for their team in Patuxent River, MD. The role involves managing a large-scale multifunctional team, delivering IT software development and cybersecurity services, and ensuring contract performance aligns with the objectives of the Naval Air Warfare Center Aircraft Division (NAWCAD). The Program Manager will play a critical role in maintaining communication with government stakeholders, managing risks, and driving process improvement initiatives. The ideal candidate should be a US Citizen with an active DoD Secret Clearance, PMP Project Management Professional certification, and at least 10 years of program management experience in a DoD environment.

Territory Manager - New Jersey

Company: Kiva Brands, Inc.

Location: Other US Location

Posted Jan 27, 2025

Kiva Confections, a premier cannabis infused edible company in California, is expanding its distribution in New Jersey and the Northeast. They are seeking a Territory Manager with at least 3 years of sales experience in CPG, spirits, wine, beer, or cannabis. The role involves growing KSS's portfolio assortment and revenue, traveling to dispensaries, assessing customer needs, and generating sales reports. The ideal candidate should have excellent communication skills, be proficient in Google Suite and Microsoft Office, and have a passion for the cannabis industry.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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