Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Program Manager (SAP Master Data Management)

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global software services company with offices in Europe and the USA, partnering with businesses across various industries. They offer engineering expertise across the entire technology stack and work with well-known global brands. Mobica empowers employees to develop their skills, fosters open communication, and provides a flexible work environment. They are seeking a highly experienced Program Manager with 15 to 20 years of experience to manage and deliver the MDM program, ensuring client satisfaction and driving business growth.

Associate Channel Manager (National Supermarkets)

Company: Mattel

Location: Other US Location

Posted Jan 27, 2025

Mattel is seeking an experienced Associate Channel Manager for National Supermarkets in Istanbul. The role involves building and managing long-term business partnerships with key customers, achieving sales volume and revenue targets, and increasing brand presence. The ideal candidate should have over 7 years of experience in customer and key account management, preferably in an FMCG company, with a deep understanding of Migros and Carrefour operations. Proficiency in Excel and MS Office, excellent organizational and analytical skills, fluency in English and Turkish, and a Bachelor's degree in a related field are required. Mattel is a purpose-driven company that values collaboration, innovation, and execution, and offers a hybrid work model to empower a culture of growth, optimism, and wellbeing.

Software Engineering Leader | Customer Master Data

Company: IKEA

Location: Other US Location

Posted Jan 27, 2025

IKEA is seeking a hands-on Software Engineering Leader to lead the Customer Master Data (CMD) product in the Customer Engagement Domain. The role involves owning engineering for the CMD product, collaborating with the Product Owner, championing best practices, mentoring engineers, troubleshooting complex challenges, and representing IKEA's technical leadership. The ideal candidate should have 10+ years in software development, 3+ years of cloud experience (preferably Azure), proficiency in various technologies, strong leadership and communication skills, and a passion for innovation. IKEA offers a global team, flexibility, the opportunity to create scalable products impacting millions, and a culture that values togetherness and caring for people.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 27, 2025

Sutherland, a global company founded 38 years ago, is seeking a Technical Support Engineer for the NICE Actimize team. The role involves reviewing and investigating client issues, providing accurate guidance, and customizing solutions. The ideal candidate should have at least 2 years of technical support experience, proficiency in Java, SQL, and XML, and excellent communication and analytical skills. This is a hybrid position in Bogotá, Colombia, offering the benefits of working for a Great Place to Work company and the world's biggest technology companies.

Product Marketing Manager

Company: Xsolla

Location: Other US Location

Posted Jan 27, 2025

Xsolla is hiring an experienced Product Marketing Manager for their Fintech suite of products, including Xsolla Pay, Xsolla Wallet, Xsolla Offerwall, and Xsolla Gold Payments. The ideal candidate should have a proven track record in B2B marketing campaigns within the fintech and gaming industries. The PMM will conduct market research, collaborate with cross-functional teams, and develop a go-to-market strategy to drive product growth. Responsibilities include creating marketing briefs, content assets, and launching paid and organic marketing campaigns. Requirements include 3+ years of product marketing experience, strong project management skills, and proficiency in using tools like Gsuite, Jira, Confluence, Miro, and Figma.

Copy of Country Manager, Spain

Company: Guardant Health

Location: Other US Location

Posted Jan 27, 2025

Guardant Health, a leading precision oncology company, is seeking a Country Director to oversee commercial and market access programs in Spain. The role involves launching and fully commercializing the company's product portfolio, establishing public-private partnerships, and securing public reimbursement for Guardant Health's portfolio in Spain. The ideal candidate should have a Molecular Biology, Genetics, Pharmacy, Medical, or equivalent degree, and at least 5 years of senior sales or medical management experience in the oncology molecular diagnostics/devices area. The candidate must possess proven commercial and scientific management ability, excellent coaching skills, and the ability to create compelling presentations.

Senior Product Designer- Fintech

Company: Super.com

Location: Other US Location

Posted Jan 27, 2025

Supercom is a high-growth tech company that values its employees and their career progression. The Product Design team aims to create opportunities for customers to save money, working closely with cross-functional partners to develop ambitious product strategies and provide intuitive solutions. The Senior Product Designer role involves building and developing the referral program, collaborating with various teams, and leveraging data and research insights to design impactful end-to-end experiences. The ideal candidate should have 5+ years of Product Design experience, strong critical thinking skills, and proficiency in Figma and other design tools.

Talent Acquisition Specialist

Company: Quality Consulting Group

Location: Other US Location

Posted Jan 27, 2025

Quality Consulting Group, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is seeking a talented, highly motivated, and enthusiastic individual to join their team. The role involves working with a highly enthusiastic team in a world-class manufacturing industry in Puerto Rico. Responsibilities include recruiting, interviewing, and facilitating the hiring of qualified job applicants, working closely with hiring managers, scheduling pre-employment tests, creating new-hire onboarding programs, determining selection criteria, sourcing applicants, creating job descriptions, and managing high-volume requests in a fast-paced environment.

Program Manager (SAP Master Data Management)

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills and advance their careers. They prioritize ideas over hierarchy and biases, fostering an environment of open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking a highly experienced Program Manager with 15 to 20 years of experience in program management and a strong understanding of Master Data Management (MDM). The ideal candidate will lead various projects, ensure timely delivery and client satisfaction, and manage project budgets and resources effectively.

UX Researcher

Company: IKEA

Location: Other US Location

Posted Jan 27, 2025

IKEA is seeking a UX Researcher to lead user research, collaborate with product owners, UX designers, and tech leaders in an agile environment, and mentor UX designers on usability testing. The role involves planning, conducting, and analyzing various research studies, and presenting findings to prioritize actions. The ideal candidate should have proven UX research experience, knowledge of research methodologies, and a data-driven approach. IKEA values diversity and inclusivity, encouraging applications from all backgrounds. The position is based in Malmö with potential for long-distance travel.

Senior GL Accountant

Company: Edwards Lifesciences

Location: Other US Location

Posted Jan 27, 2025

Edwards Lifesciences is seeking a Finance professional with a university degree and 5+ years of experience in Finance/Accounting. The role involves preparing and processing month-end journal entries, maintaining financial ledgers, and ensuring compliance with regulations like SOX and US GAAP. The candidate will cooperate with other departments, provide analysis over reported numbers, and may participate in process improvement projects. The company offers a competitive compensation package, flexible working hours, and a comprehensive wellness program. The work environment is described as international, dynamic, and friendly.

System Engineer / Feature Owner

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global company offering engineering expertise across the technology stack. They empower employees, prioritize ideas over hierarchy, and foster a safe, inclusive environment. They are seeking an experienced System Engineer Feature Owner for ADAS Interior or Parking systems, with a competitive salary package and opportunities for professional growth. The role involves creating technical documentation, aligning and delivering features, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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