Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Data Reliability Engineer

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a motivated and experienced Platform Engineer to join their team. The role involves ensuring the operational availability, security, performance, scalability, efficiency, monitoring, and integrity of Everbridge's data tier. The ideal candidate will have 3+ years of experience in production database and site reliability administration, devops, or SaaS technical operations. They should be proficient with Terraform, Salt, MongoDB, and any CI toolkit. Experience with AWS, coding in at least one programming language, and knowledge of database health monitoring, auditing, alerting, and diagnostics are preferred. Everbridge is an equal opportunity employer committed to fostering a diverse and inclusive work environment.

Data Engineer ( Databricks Specialist)

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv, part of Accenture, is seeking a Senior Data Engineer with expertise in Databricks and cloud data warehousing. The ideal candidate will design and build scalable data pipelines, optimize data architectures, and enable robust analytics capabilities. The role involves collaborating with cross-functional teams and ensuring data governance, security, and compliance. Mindcurv offers a competitive salary, intellectual challenges, and a culture of transparency and work-life balance.

Customer Success Analyst

Company: insightsoftware

Location: Other US Location

Posted Jan 27, 2025

The job description is for a Renewals Management or Account Management position in the software industry. The role involves handling at-risk customers, creating renewal offers, negotiating contract terms, and maintaining CRM. The ideal candidate should have 2-4 years of experience, knowledge of CRM systems, and ability to work in a fast-paced environment. The position requires working in the evening shift (5:30 PM to 2:30 AM) in Hyderabad, India. Excellent communication skills and a strong focus on customer success are essential. The company values equal employment opportunity and conducts background checks.

Senior Data Engineer (Graph DB specialist)

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv, a part of Accenture, is seeking a skilled Data Engineer with expertise in graph databases. The ideal candidate should have at least 5 years of hands-on experience in data engineering, with 2 years of experience working with Graph DB. They should be proficient in Python and PySpark programming, and have advanced knowledge of Cypher, SPARQL, or GQL querying languages. The role involves designing and optimizing ETL processes for graph structures, building and maintaining ontologies and knowledge graphs, integrating vector databases and implementing similarity search techniques, collaborating with data scientists and engineers, and ensuring data quality, integrity, and security. Mindcurv offers a competitive salary, perks like drinks, snacks, and gaming nights, and an agile, entrepreneurial environment with work-life balance and constant growth opportunities.

Senior Software Developer Engineer in Test

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a highly skilled Software Development Engineer in Test (SDET) with strong JavaScript experience to join their dynamic team. The SDET will design and develop test automation frameworks, collaborate with development teams, and ensure the highest quality of software. Everbridge is a pioneer in the Critical Event Management domain, automating processes to manage critical events that impact people, businesses, and governments, thereby saving lives and assets. The company offers a high-performance culture, opportunities for career growth, and a positive atmosphere that values continuous learning and innovation.

Heating Engineer (Wales)

Company: Octopus Energy

Location: Other US Location

Posted Jan 27, 2025

Octopus Energy Services is recruiting plumbers to install Air Source Heat Pumps as part of their mission to drive the global renewable energy revolution. They prioritize customer experience and offer comprehensive training. The role involves working as part of a team, reviewing technical specifications, and commissioning heat pumps. Minimum requirements include a Level 2 NVQ in Plumbing and Heating or Mechanical Engineering Services, gas qualification, and relevant installation experience. Benefits include competitive salary, performance bonus, share options, and training at their R&D center.

EMEA Accounting Manager

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

The Accounting Manager in Lisbon is responsible for ensuring the company's revenue recognition complies with US GAAP and company policies. This role is both advisory and operational, helping business partners make informed decisions while maintaining accounting compliance. The manager also develops and streamlines processes, stays current on financial accounting developments, and mentors junior team members. Key requirements include a Masters degree in Accounting, 10-15 years of experience, strong understanding of revenue accounting rules, and proficiency in MS Excel.

Head of Sales - B2B

Company: Octopus Energy

Location: Other US Location

Posted Jan 27, 2025

Octopus Electric Vehicles, a fast-paced startup, is seeking a sales leader for its B2B Business Development teams. The role involves leading a team of salespeople, creating and delivering sales strategies, and working closely with the Salary Sacrifice product owner. The company offers a competitive salary, flexible working hours, and a unique culture. Octopus Electric Vehicles is part of the Octopus Energy Group and aims to drive sustainable change by decarbonizing the planet.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

Cloudflare is seeking an experienced Network Security Engineer to join their team. The role involves providing premium-level support to enterprise customers, diagnosing and resolving complex technical issues, and working with Engineering and Product teams to improve products and tools. The ideal candidate should have a minimum of 4 years of experience in network security or technical support, exceptional troubleshooting skills, strong customer service orientation, and proficiency in various network protocols and tools.

Technical Support Specialist, German

Company: NinjaOne

Location: Other US Location

Posted Jan 27, 2025

As a NinjaOne Technical Support Specialist in Berlin, Germany, you will work with a multinational, industry-leading product support team to provide excellent customer experiences. Your responsibilities include prioritizing customer calls and emails, troubleshooting Windows, Mac, and Linux issues, collaborating with various departments to resolve product issues, and creating product or technology training for internal and external teams. The role requires fluency in German and English, excellent communication skills, and at least 2 years of customer service experience. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Solutions Consultant (Presales) - Austria

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 27, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Solutions Consultant to provide technical leadership and expertise, ensuring value realization of their investment with Palo Alto Networks. The role involves meeting and exceeding sales quotas, conducting discovery, and working closely with various teams to ensure customer implementation and adoption of solutions. The ideal candidate should have understanding of data networking, modern application design, and cloud architectures, and experience in delivering cybersecurity solutions and influencing key stakeholders.

Senior Software Engineer (Java/Python/Go) - Delphix ES

Company: Perforce Software

Location: Other US Location

Posted Jan 27, 2025

Perforce Software Inc. is seeking a Senior Software Engineer to join their Ecosystems Development team. The role involves building market-defining products with a focus on product security, hardening, diagnosability, and supportability. The ideal candidate should have strong coding and design skills in Java, Python, or Go, along with analytical debugging and problem-solving skills. The position offers opportunities for process improvements, contributing to best practices, and working with a collaborative and inclusive team. Perforce Software is an Equal Opportunity Employer that values contributions, introduces new opportunities, and rewards employees well.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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