Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sr. Software Engineer - PRO

Company: OpenGov

Location: Other US Location

Posted Jan 25, 2025

OpenGov is a mission-driven technology company that provides cloud-based software solutions to enhance efficiency, transparency, and accountability in government agencies. The company is experiencing record-breaking growth with over 1800 governments using their products. OpenGov is recognized as a top workplace and a best startup employer. The Sr Software Engineer role involves developing top-tier SaaS solutions, leading new features and improvements, and collaborating with cross-functional teams. The ideal candidate should have a BA/BS in computer science or related field, 8+ years of experience in developing scalable cloud-native applications, and proficiency in Python, JavaScript, ReactJS, and NodeJS.

Senior Vice President, Marketing (Europe & Rest of World)

Company: Ooni Pizza Ovens

Location: Other US Location

Posted Jan 25, 2025

Ooni is seeking a dynamic and experienced Senior Vice President of Marketing to lead their integrated marketing strategy for Europe and the Rest of the World. The role involves designing and coordinating high-impact cross-channel marketing campaigns, focusing on digital and direct-to-consumer applications. The candidate will report directly to the regional President and will be based out of Ooni's headquarters in Edinburgh, Scotland. Key responsibilities include strategic marketing, digital and DTC marketing, performance and analytics, brand marketing, and team and stakeholder management. The ideal candidate should have a proven track record in senior marketing leadership roles, expertise in digital and DTC marketing, significant experience in European markets, and a strong data-driven mindset. Ooni offers a positive work environment with a focus on work-life balance, employee wellbeing, and continuous development.

Customer Success Manager

Company: Beyond Cloud Consulting

Location: Other US Location

Posted Jan 25, 2025

Beyond Cloud Consulting, an award-winning Alliance Partner with Oracle NetSuite, specializes in transforming businesses through NetSuite ERP implementation. They establish relationships with clients by managing their cloud strategy and creating customized implementation plans. Since 2019, Beyond Cloud has excelled, earning the Alliance Partner of the Year award twice and numerous Spotlight Winner awards. They are seeking a highly skilled Customer Success Manager to oversee ERP projects, lead cross-functional teams, manage stakeholder expectations, and contribute to continuous improvement initiatives.

Senior Software Engineer - Embedded Test Development

Company: Stryker

Location: Other US Location

Posted Jan 25, 2025

The job posting seeks collaborative partners, data communicators, self-directed initiators, dedicated achievers, and analytical problem solvers. The role involves technical responsibilities such as conducting prototyping, bench testing, problem-solving, research, and code development. Business responsibilities include understanding customer needs, product use, and financial models. Med Device Compliance requires adherence to industry standards and documentation. General responsibilities involve cooperating with various departments, solving complex problems, and leading code reviews. Minimum qualifications include a Bachelor's degree in Software Engineering or related field and 4+ years of experience. Preferred qualifications include extensive automation testing experience, programming aptitude in Python, and knowledge of embedded testing environments.

Customer Experience Lead

Company: Spreetail

Location: Other US Location

Posted Jan 25, 2025

Spreetail is a rapidly growing ecommerce company that aims to increase its clients' market share globally while reducing operational costs. The company's leadership team emphasizes integrity, fairness, and humility in delivering best-in-class results. The Customer Experience Specialist (CES) role involves coaching and developing the CES team, managing team performance, and ensuring accurate and efficient customer service. The ideal candidate should have a bachelor's degree, relevant leadership experience, strong communication skills, and a data-driven mindset. This remote position requires a suitable work-from-home setup, including a 4th generation or higher processor, at least 4GB RAM, Windows 10 or MAC OSX, dual monitors, a strong internet connection, a PC headset, and an HD webcam.

Manager, Revenue Operations

Company: Cority

Location: Other US Location

Posted Jan 25, 2025

Cority, a leading EHS software provider, is seeking a Manager of Revenue Operations to scale its operations, drive process alignment, and improve revenue team efficiency. The role involves managing a team of 4, developing advanced analytics and forecasting models, monitoring sales processes, and optimizing revenue technology. The ideal candidate should have a degree in Business, 5+ years of experience in Revenue Operations, and strong skills in sales analytics, forecasting, and pipeline management.

Head of Fraud

Company: FARFETCH

Location: Other US Location

Posted Jan 25, 2025

FARFETCH is a global platform for luxury fashion, emphasizing inclusivity and diversity. The company is passionate about operational excellence, aiming to create seamless and memorable experiences for customers. The fraud team's challenge is to balance frictionless customer experience with risk management and card scheme compliance. The role involves shaping the global fraud strategy, collaborating with various teams, leading a team, and managing external partnerships.

Staff Machine Learning Engineer, Underwriting

Company: Cash App

Location: Other US Location

Posted Jan 25, 2025

Block is seeking a software development professional with 10+ years of experience, particularly in large-scale migrations and monolith decompositions. The ideal candidate will have a strong background in ML infrastructure, a passion for continuous learning, and a focus on generative AI. The role involves shaping the technical vision, championing engineering excellence, mentoring teams, scaling systems, and collaborating cross-functionally. The company is committed to building an inclusive economy and offers competitive benefits and a market-based approach to pay.

Application Support Analyst, GFT - Halifax

Company: RBC

Location: Other US Location

Posted Jan 25, 2025

The job opportunity involves coordinating production support activities for major systems, maintaining job control language documentation, tracking shift turnover issues, contributing to job scheduling and report distribution, and monitoring data center standards. The successful candidate should have excellent communication skills, be a self-starter, and have experience in a 24x7 environment. The role offers a comprehensive total rewards program, opportunities for growth, and a dynamic team environment. The job is based in Bedford, Canada, with a full-time, salaried position available.

People Experience Lead (m/f/x)

Company: FINN

Location: Other US Location

Posted Jan 25, 2025

FINN is seeking a People Experience Lead to shape and drive a world-class people experience, focusing on employee lifecycle, community management, and fostering a supportive workplace environment. The role is based in Munich with in-office presence and offers a competitive salary, equity share, pension plan, growth opportunities, and wellbeing benefits. The ideal candidate will have a degree in psychology, business administration, human resources, or a related field, with 6+ years of experience in people experience, strong empathy, excellent communication skills, and genuine curiosity to learn and grow.

Compliance Lead - LATAM

Company: WISE

Location: Other US Location

Posted Jan 25, 2025

Wise is a global technology company aiming to revolutionize international money transfers by offering minimal fees, maximum ease, and full speed. The company, founded in 2011, has grown to serve over 5 million users worldwide. Wise Brasil Corretora de Câmbio Ltda and Wise Corretora are authorized to operate by the Central Bank of Brazil. Wise is seeking a Compliance Officer to lead a team in Latin America, ensuring the company adheres to local regulations and fostering a culture of compliance. The ideal candidate should have at least 6 years of experience in compliance at a financial institution, fluency in English, and a deep understanding of the Brazilian regulatory environment.

Jr. Accounting Associate

Company: Manay CPA Accounting & Tax Services

Location: Other US Location

Posted Jan 25, 2025

Manay CPA, a reputable full-service accounting firm based in Atlanta, GA, offers comprehensive accounting and tax solutions to individuals and businesses across the US. With over 20 years of experience, they provide services such as new business formation, accounting, tax, payroll consulting, and human resources. Their vision is to be the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. Manay CPA has received recognition including the Top 25 Small Business of the Year Award and the Americas Top 70 Small Businesses title. They are currently seeking an entry-level accountant with a bachelor's degree in related fields, US GAAP knowledge, and proficiency in Microsoft Office applications. The role involves supporting client onboarding, accounts payable and receivable management, bookkeeping, financial reporting, and tax preparation. The company offers a competitive salary, fully remote working opportunities, excellent training, and a family-like work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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