Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

IT Architect AI

Company: ARHS Group

Location: Other US Location

Posted Jan 24, 2025

ARHS Group, part of Accenture, is seeking an IT Architect AI to join their team. The role involves building scalable platforms and AI-powered tools to enhance developer productivity, designing and integrating AI features into developer tools, and creating clear technical documentation. The ideal candidate should have extensive experience as an IT Architect, a background in designing developer-facing tools, in-depth knowledge of AI and machine learning techniques, and experience with AI frameworks like TensorFlow, PyTorch, or OpenAI. The company offers a dynamic, flat structure, attractive salary package, and opportunities for growth and development.

Senior Demand Generation Marketing Manager

Company: Spreetail

Location: Other US Location

Posted Jan 25, 2025

Spreetail is seeking a Sr Demand Generation Marketing Manager to develop and execute strategies that drive sales leads and revenue growth. The role involves strategic planning, campaign development, lead generation, analytics, and budget management. Proven expertise in demand generation, technical skills with marketing tools, strategic and analytical mindset, project management, and cross-functional collaboration are required. Spreetail encourages diverse backgrounds and non-linear career paths, offering flexibility, celebrating accomplishments, comprehensive benefits, and a commitment to equity and equality.

Demand Generation Manager - EMEA

Company: Secure Code Warrior

Location: Other US Location

Posted Jan 25, 2025

Secure Code Warrior is a venture-backed company offering an agile learning platform for secure coding. They are seeking a Demand Generation Manager to develop and execute integrated marketing programs in EMEA and INTL regions. The role involves creating multichannel marketing programs, collaborating with sales and product marketing, tracking campaign outcomes, managing budgets, and ensuring GDPR and CAN-SPAM compliance. The ideal candidate should have 3+ years of experience in demand generation, strong collaboration skills, and a bias towards action. Secure Code Warrior values flexibility, diversity, and community involvement.

Senior Account Executive (Middle East & CIS)

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is seeking a highly motivated, fluent Russian-speaking Account Executive for New Business. The role involves owning the full sales cycle, prospecting new business, building relationships, managing accounts, and providing accurate forecasts. The ideal candidate should have 5+ years of experience in a Sales New Business role, targeting the Energy-Commodities sectors across the Middle East and CIS regions. They must be fluent in Russian and English, driven, self-disciplined, a team player, and possess strong sales negotiation and customer service skills. Kpler is committed to nurturing connections, innovating solutions, and providing a fair, inclusive, and diverse work environment.

Technical Support Representative (CS)

Company: Helpware

Location: Other US Location

Posted Jan 25, 2025

Helpware is a global technology company specializing in customer experience and operational support. They are seeking a dedicated Tier 1 Support Agent to handle customer inquiries via email, phone, and chat. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to work flexible shifts. Familiarity with CRM systems and support software is a plus.

Senior Account Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, resolving customer issues, and maintaining a knowledge base of competitors' activities. The position demands strong communication skills, the ability to work outside for extended periods, and a valid driver's license. Preferred qualifications include knowledge of communications technologies, experience in consumer education, and success in a previous sales position. The role involves working in various conditions, including inclement weather, and requires flexibility with hours. The company offers a comprehensive package for employees, including benefits and opportunities for career growth.

Project Manager - Change

Company: Assystem

Location: Other US Location

Posted Jan 24, 2025

Assystem is a leading global nuclear engineering company with 55+ years of expertise. They are seeking a Project Manager for Change to lead multiple business change workstreams within the Digital and IT team. The role involves strategic delivery and oversight, quality assurance and mentoring, collaboration and coordination, and continuous improvement. Essential skills include proven experience in managing business change workstreams, strong interpersonal skills, leadership competencies, and change management certification. The company offers a competitive salary, professional development opportunities, and a commitment to diversity and innovation.

Senior Deal Desk Analyst, International

Company: Imprivata

Location: Other US Location

Posted Jan 25, 2025

Imprivata is seeking a Senior Deal Desk & Sales Operations Analyst International for a hybrid role based in Uxbridge, England. The role involves 75% Deal Desk responsibilities and 25% Sales Operations. The analyst will work with internal teams to support the EMEA and AsiaPacific GTM Sales organization, focusing on deal structuring, discounting, coterming, quote approval, and all aspects of the deal cycle. They will also be responsible for process improvements, automation, and data-driven pricing strategies. The ideal candidate should have a Bachelor's Degree, 5+ years of experience in Deal Desk, Sales Operations, or finance roles, and proficiency in Microsoft Excel, Salesforce.com, and deal forecasting tools. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Software Engineering Manager

Company: Caterpillar

Location: Other US Location

Posted Jan 25, 2025

Caterpillar Inc. is seeking a Software Engineering Manager for its digital and technology arm, Cat Digital, in Slovakia. The role involves leading a team of engineers to develop innovative digital solutions, with a focus on mobile applications. The ideal candidate should have a strong background in software engineering, team management, and experience with Agile methodologies. Caterpillar offers competitive compensation, benefits, and opportunities for professional growth.

Senior Data Analyst

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is dedicated to simplifying global trade information and providing valuable insights in commodities, energy, and maritime sectors. They offer top-tier intelligence through user-friendly platforms, with a team of over 600 experts from 35+ countries. As a Senior Data Analyst, you will coordinate with various teams to understand their reporting needs and deliver high-quality BI reporting solutions. Key responsibilities include liaising with product and CS teams, transforming raw data into structured tables, designing reports, and integrating data from third-party tools. The ideal candidate should have 4+ years of experience in business intelligence or data analytics, proficiency in SQL, Python, and Looker, and excellent problem-solving skills.

Lead Software Engineer - Python / Go (B2B)

Company: BigCommerce

Location: Other US Location

Posted Jan 25, 2025

BigCommerce is seeking a Lead Software Engineer to lead technical strategy, mentor engineers, and drive cross-functional collaboration for their B2B strategic initiative. The ideal candidate will have 6+ years of experience, a deep understanding of system architecture, and a proven track record of delivering impactful software solutions. They will be responsible for defining and driving the technical vision, making critical architectural decisions, and fostering a culture of continuous learning and development.

Business Account Executive

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, focusing on new Internet, voice, and video customers. The role requires a strong understanding of Spectrum Business services, excellent selling skills, and the ability to maintain accurate sales records. A Bachelor's degree in business, marketing, or a related field is required, with outside sales experience preferred. The company offers a comprehensive benefits package and a supportive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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