Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

SEO Executive - FLANNELS

Company: Frasers Group

Location: Other US Location

Posted Jan 24, 2025

Frasers Group, a leading retail company, is seeking an SEO Executive to join their dynamic digital marketing team. The role involves improving customer engagement, traffic, and revenue through SEO strategies, keyword research, and technical SEO tasks. The ideal candidate should have excellent attention to detail, self-management skills, and a genuine passion for SEO and online marketing. Frasers Group offers a range of perks, including recognition schemes, bonuses, and wellbeing programs.

Assistant Buyer

Company: Frasers Group

Location: Other US Location

Posted Jan 24, 2025

Frasers Group is a global retail leader offering sports, premium, and luxury brands. They aim to build a world-class brand ecosystem, elevating consumer experiences. The company is seeking a Junior Commercial Manager for product development, new brands, and range planning. The role involves managing product life cycle, systems knowledge, and buying/sourcing of products. Benefits include recognition programs, bonuses, and wellbeing initiatives.

Manager of OSP Field Operations

Company: GoNetspeed

Location: Other US Location

Posted Jan 24, 2025

GoNetspeed is seeking an experienced Manager of OSP Field Operations to join their team in Berlin, Connecticut. The role involves managing residential installations, day-to-day maintenance, and repair within a defined geographical area. The ideal candidate should have a strong background in managing Field I&M teams, with 6+ years of telecommunications industry experience. They should possess knowledge of emerging and advanced communications technologies, and have experience in directing and managing OSP teams. The role requires effective communication, computer skills, and the ability to work with minimal supervision. GoNetspeed is an equal opportunity employer.

Cloud DevOps Engineer

Company: mindcurv group

Location: Other US Location

Posted Jan 24, 2025

Mindcurv is a company that helps businesses navigate the digital world by designing sustainable and accountable solutions. They offer six solution lines including Strategy and Advisory, Creative Services and Digital Products, Client Engagement Platforms, Digital Experience and Solutions, Data Services, and Cloud Platforms and Managed Services. The company is looking for a Cloud Engineer with strong technical aptitude, excellent communication skills, and at least 3 years of experience in online systems/web application support. The role involves managing hosted or cloud-native applications, collaborating with various teams, and ensuring data integrity and access control. Mindcurv offers a competitive salary, intellectual challenges, an agile environment, and a hybrid way of working. They value self-starters, team players, and continuous learners.

Revenue Operations Manager

Company: Assent

Location: Other US Location

Posted Jan 24, 2025

Assent, a leading solution for supply chain sustainability, has achieved US$100M ARR, making it the first Certified B Corporation in North America's SaaS sustainability industry to do so. The company, valuing flexibility and autonomy, embraces a remote-first work model with occasional in-person workdays. The Revenue Operations Manager role involves optimizing revenue-generating processes, collaborating with Go-to-Market teams, and managing quoting processes. The ideal candidate should have a background in business administration, marketing, sales, or operations, with 5+ years of experience in revenue ops, sales, or marketing support. Assent offers competitive benefits, flexible work options, and a commitment to diversity, equity, and inclusion.

Senior Backend Engineer (SSI/Blockchain) [UZ]

Company: DSR Corporation

Location: Other US Location

Posted Jan 24, 2025

DSR Corporation, a global leader in self-sovereign identity and blockchain technologies, is seeking a Rust Software Engineer with 3+ years of experience. The role involves designing and implementing libraries, SDKs, and server-side applications using modern cryptography and decentralized identity standards. The company offers a competitive salary, flexible schedule, and opportunities for career growth and technical development.

Customer Service Operations Manager (german bilingual - 10 months contract)

Company: Back Market

Location: Other US Location

Posted Jan 24, 2025

Back Market, a leading refurbished electronics marketplace, is seeking a Senior Customer Experience Manager to oversee outsourced operations for high-performing customer service teams supporting the DE business. The role involves managing BPO partners, driving customer satisfaction, and leading data analysis for business performance improvement. The ideal candidate should be bilingual in German and English, have 6+ years of operational project management experience, and be data-driven with a strong knowledge of the ecommerce industry. Back Market offers a meaningful job, competitive salary, and a supportive work environment focused on innovation, diversity, and inclusion.

Quality Manager II

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Quality Manager II position at HERE Technologies. The role involves collaborating with stakeholders to coordinate activities related to processes and operating models, ensuring alignment with organizational objectives. Key responsibilities include process improvement, ISO audits, quality leadership, strategic quality control, cultural transformation, cross-functional collaboration, quality analysis, corrective and preventive actions, and global team leadership. The ideal candidate should have a Bachelor's degree, over 10 years of work experience, and relevant certifications such as ISO 9001 Lead Auditor, CMMI, ASPICE, and Six Sigma Green Belt. Strong analytical skills, experience with Quality Control Systems, and GISMapping expertise are also desired. The role demands a proactive leader committed to excellence, driving quality and operational improvements that align with organizational goals and customer expectations.

Principal Recruiter, Executive Search (all genders)

Company: Delivery Hero

Location: Other US Location

Posted Jan 24, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Principal Recruiter Executive Search to join their Central Talent Acquisition Team. The role involves strategic global partnership with hiring managers, leading executive-level searches, and providing guidance on role alignment, interview practices, and candidate experience. The ideal candidate should have 5+ years of executive search recruiting experience, deep understanding of executive compensation, and strong research and business acumen. Delivery Hero values diversity and inclusion, and does not discriminate based on various aspects of identity.

Procurement Global Process Manager

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The Global Process Manager position at HERE Technologies involves supporting the Global Process Owner and Procurement team. The role includes improving procurement processes, creating documentation, identifying issues and improvement opportunities, drafting policies and SOPs, conducting audits, instilling best practices, and providing training. The ideal candidate should have a Bachelor's degree in Law or Business Administration, 5+ years of analytical experience, excellent writing skills, strong communication abilities, and proficiency in MS Office. HERE Technologies offers a challenging work environment, opportunities for growth, flexible working hours, and a competitive salary.

Procurement Global Operations Manager

Company: HERE

Location: Other US Location

Posted Jan 24, 2025

The Procurement Operations Manager role involves ensuring efficient and cost-effective acquisition of goods and services, managing teams, interacting with suppliers and internal stakeholders, optimizing procurement processes, and ensuring compliance with policies and regulations. The role requires a deep understanding of HERE's ERP purchasing module, Coupa, contracting, legal sourcing policies, and accounts payable practices. The manager will lead procurement operations teams, provide coaching, resolve complex issues, and foster a culture of continuous improvement. They will also review internal performance metrics, ensure a user-friendly customer experience, and maintain confidentiality. The ideal candidate should have 7+ years of procurement experience, a degree in business administration, operations, supply chain, finance, or related fields, and experience with PeopleSoft ERP and MS Excel. HERE Technologies offers a challenging, collaborative, and inclusive work environment with opportunities for growth and development.

HR & Office Manager

Company: Mous

Location: Other US Location

Posted Jan 24, 2025

Mous is a tech and lifestyle brand focused on product excellence, seeking a driven HR & Office Manager for their Lahore team. The role involves managing recruitment, HR management, and office operations. The ideal candidate should have 2+ years of experience, understand Pakistani employment law, and possess excellent communication skills. Mous offers competitive compensation, a dynamic work culture, growth opportunities, professional development perks, seamless remote collaboration, and long-term benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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