Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Manager

Company: Jscrambler

Location: Other US Location

Posted Jan 24, 2025

Jscrambler, a rapidly growing cybersecurity company, is seeking a Product Manager to join their team. The successful candidate will play a critical role in delivering high-quality products, contributing to the product strategy and roadmap, and collaborating with engineering and marketing teams. The company offers a dynamic work environment, flexible policies, and opportunities for professional growth. Fluency in Portuguese and residency in Portugal are required.

General Manager

Company: Minor International

Location: Other US Location

Posted Jan 24, 2025

Tivoli Hotels & Resorts is expanding in the Middle East with the development of Tivoli Muscat Hotel & Residences in Oman. The 180-key property will be located in LA VIE Muscat Hills, a mixed-use community near Muscat International Airport. The hotel will feature an 80-key hotel, 100 branded residences, a swimming pool, gym, spa, ballroom, meeting rooms, and multiple dining options. The role requires operational and financial expertise, strong leadership skills, project management experience, commitment to guest satisfaction, and knowledge of hospitality software systems and regulations. Previous experience in luxury hotel management, preferably in golf resorts, is required. Fluency in English is mandatory, with knowledge of Arabic being advantageous.

Business Development Rep

Company: Redgate Software

Location: Other US Location

Posted Jan 24, 2025

Redgate Software, a company specializing in database management solutions, is seeking a Business Development Rep for their North Europe team. The role involves prospecting new and existing accounts, booking meetings, identifying decision-makers, and collaborating with Account Executives. The ideal candidate should be fluent in Dutch and English, have at least 1 year of B2B SaaS sales experience, and be technically competent to learn about Redgate's diverse product range. The company offers a competitive benefits package, flexible working hours, and a hybrid work model. Redgate is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment.

Analyst - Fraud, Loss Prevention and Compliance

Company: General Motors

Location: Other US Location

Posted Jan 24, 2025

The GBS Fraud Loss Prevention and Compliance Team is seeking a motivated, organized, and self-starter individual with strong analytic, technical, and leadership skills. The role involves assessing and mitigating potential revenue leakage and fraudulent activities related to OnStar services and Global Connected Customer organization. The successful candidate will complete daily transactions, ensure productivity targets are met, identify suspicious account activity, and maintain standard operating procedures. The role requires a bachelor's degree, preferably in Business, Finance, or a related discipline, and 2-4 years of relevant experience in operations, audit, or fraud detection and investigation. Fluency in Portuguese or Spanish is a plus. The company values integrity, reliability, and a customer-centric mindset.

Program Manager - Detection & Response Operations

Company: Rapid7

Location: Other US Location

Posted Jan 24, 2025

Rapid7 is seeking a Program Manager for their Managed Detection and Response Service MDR. The role involves creating an interlock between the Threat Intelligence, Incident Response, and Hunting teams. The Program Manager will report to senior leadership on the impact of these teams, present regular updates on the threat detection roadmap, and contribute to product and service programs. They will also lead cross-organizational programs, build stakeholder relationships, drive operational excellence, and own and report on their program. The ideal candidate should have 4+ years in Program Management or Operations roles, preferably within a cybersecurity PMO, and experience defining KPIs, operational tracking systems, and working with globally dispersed teams.

Customer Experience Lead - User Voice

Company: Canva

Location: Other US Location

Posted Jan 24, 2025

Canva is seeking a User Voice Business Partner, also known as a Customer Experience Lead, to design and manage the end-to-end user experience for customers. The role involves defining processes, policies, and support channels, ensuring alignment with global teams, and delivering results at scale. The ideal candidate is passionate about customer experience, has a track record of designing scalable solutions, and can work independently and collaboratively. Canva offers a fast-paced, innovative environment with benefits like equity packages, inclusive parental leave, and a wellbeing allowance.

Senior Customer Success Manager

Company: Aliz

Location: Other US Location

Posted Jan 24, 2025

Aliz is seeking a Customer Success Manager (CSM) to bridge the gap between clients' goals and exceptional results. The CSM role combines technical expertise, strategic thinking, and relationship-building skills. Key responsibilities include delivering excellence, fostering happy teams, driving growth, and technical account management. The ideal candidate should be strategic, have a technical background, build trust, and be adaptable. This role offers the chance to work with cutting-edge technologies, build deep client partnerships, collaborate with industry experts, and make a tangible impact.

Junior Account Executive - Sales - Net New, UK

Company: IFS

Location: Other US Location

Posted Jan 24, 2025

IFS is a global, billion-dollar company with over 6000 employees, known for its AI-driven enterprise software solutions. The company is committed to innovation, diversity, and making a positive impact on society. As a Junior Account Executive, you will prospect, qualify, sell, and close new business opportunities, utilizing IFS solutions to address customer needs. Key responsibilities include achieving revenue targets, developing account plans, building relationships with customers, and maintaining a pipeline of opportunities.

Program Manager - Ecosystem

Company: Canva

Location: Other US Location

Posted Jan 24, 2025

Canva, a global design platform, is seeking a Program Manager to lead Developer Partner Success. The role involves overseeing operations, driving ecosystem efficiency, discovering new opportunities, making data-driven decisions, shaping strategic programs, and managing high-impact initiatives. The ideal candidate should have experience in partner program management, excellent communication and organizational skills, and the ability to thrive in ambiguity. Canva offers a range of benefits including equity packages, inclusive parental leave, and a flexible work environment. The company is committed to diversity and encourages applications from all types of skills and backgrounds.

Talent Acquisition Coordinator

Company: Aspen Skiing Company

Location: Other US Location

Posted Jan 24, 2025

Aspen Snowmass, a division of Aspen One Skiing Company, is seeking a Talent Acquisition Coordinator. The role involves screening candidates, maintaining candidate records, and ensuring regular communication with hiring department managers. The ideal candidate should have a high school diploma or equivalent, minimum one year of professional experience, and proficiency in Microsoft Office, Google product suites, and an Applicant Tracking System. The position offers comprehensive benefits and is an equal opportunity employer.

Territory Account Executive

Company: Redgate Software

Location: Other US Location

Posted Jan 24, 2025

Redgate Software is seeking a Territory Account Executive for the Benelux region. The role involves driving new sales of Redgate's solutions, managing the sales process, and providing regular reporting. The ideal candidate should have experience in complex sales in the Benelux region, be fluent in Dutch and English, and have a proven track record of overachieving sales goals. The role offers a competitive salary, flexible working hours, and a benefits package. Redgate Software promotes an equal opportunity employment environment and encourages diversity.

Sales Director, Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 24, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables companies to find new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. They are currently seeking a Sales Director with 5+ years of inside sales experience and 3+ years of frontline sales management experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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