Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Account Manager (GrabAds)

Company: Grab Holdings

Location: Other US Location

Posted Jan 24, 2025

Grab, Southeast Asia's leading superapp, is seeking an experienced account manager for its GrabAds Thailand team. The role involves managing a portfolio of GrabAds campaigns, collaborating with clients and internal teams, and growing the portfolio through long-term client relationships. The ideal candidate should have 23 years of account management experience in digital advertising, a proven track record in client relationship management, and deep understanding of digital media and programmatic advertising trends. Fluency in Thai and English is required. Grab offers comprehensive benefits, including medical insurance, flexible work arrangements, and a commitment to an inclusive and equitable workplace.

React JS Developer

Company: SMS-Magic

Location: Other US Location

Posted Jan 24, 2025

SMS Magic is seeking a React JS Developer with strong proficiency in JavaScript, Reactjs, and its core principles. The role involves developing new user-facing features, building reusable components, and integrating backend APIs with user interfaces. The company offers a high-performance team environment, competitive compensation, and opportunities for growth and learning. SMS Magic is committed to inclusiveness, fairness, and accessibility, and is recognized as a trusted messaging leader for businesses worldwide.

Assistant Manager , Key Account Management - Payment & Loyalty

Company: Grab Holdings

Location: Other US Location

Posted Jan 24, 2025

Grab, Southeast Asia's leading superapp, is seeking a candidate with 3 years of experience in client-facing roles, particularly in account management, merchant management, sales, business development, or partnerships. The role involves managing a portfolio of key merchants, fostering relationships, increasing profitability, and driving growth. The candidate will pitch marketing campaigns, upsell new products, and assist with business identification, partnerships, account management, and execution strategy. They will also conduct Monthly Business Reviews, analyze data, and develop plans to increase revenues and profitability. The candidate should have experience in the e-wallet or financial institution industry and be able to think holistically, balancing the needs of merchants and users.

JVM Software Engineer

Company: Inetum

Location: Other US Location

Posted Jan 24, 2025

Inetum Polska, a subsidiary of the global Inetum Group, is a key player in driving digital transformation for businesses and public institutions across Poland. The company offers a wide range of IT services, including consulting, infrastructure and application management, software implementation, and custom software development. Inetum Polska is committed to employee development, offering full funding for training, certifications, and conference participation. The company also engages in local social initiatives and fosters a diverse and inclusive work environment. Globally, Inetum operates in 19 countries with over 28,000 employees, focusing on consulting, infrastructure and application management, software implementation, and custom software development. Inetum distinguishes itself by offering comprehensive benefits, flexible work arrangements, attractive financial benefits, professional development opportunities, and a supportive work culture. The job description involves specializing in identity and access management, with responsibilities including client identification and access management, storage of new credentials, multi-factor authentication, and managing a large backlog. The role requires a higher education in computer science with a specialization in IT security or comparable professional experience, very good knowledge of Java, Git, Spring, Maven, Kubernetes, Docker, Helm, and professional experience in developing and maintaining security-critical applications in cloud-based IT systems.

DevOps/Containerization System Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 24, 2025

Avaloq, a Swiss-based wealth management technology provider, is expanding globally with 2500 employees in 10 countries and 160 clients in 35 countries. They offer a collaborative, supportive work environment and are seeking driven, ambitious individuals for their Technical Consulting practice in the CTO department. The role involves deploying and troubleshooting Avaloq software components, implementing scripting for optimization, and providing presales and project support. Required qualifications include experience in infrastructure, cloud platforms, backend technologies, operating systems, networking, web technologies, security, DevOps, scripting, and storage technologies. Prior banking industry experience, Avaloq knowhow, and understanding of cloud computing are valued. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

SSAS Administrator

Company: AJ Bell

Location: Other US Location

Posted Jan 24, 2025

AJ Bell is recruiting an administrator for their Platinum SSAS Team. The role involves administering cash flow transactions, establishing new business, managing properties, and handling non-property investments. The ideal candidate should have customer service administration experience in financial services, SSAS SIPP or Pensions experience, excellent communication skills, strong attention to detail, and excellent IT skills. AJ Bell offers a competitive salary, comprehensive benefits, and a friendly working environment. The company is committed to equal employment opportunities and empowering employees to bring their whole selves to work.

Procurement Associate (P2P)

Company: Avaloq

Location: Other US Location

Posted Jan 24, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking an experienced Operational Procurement Professional. The role involves managing purchase orders, vendor master creation, and ensuring compliance with procurement policies. The successful candidate will work closely with various teams, including contract managers and project managers, to streamline Avaloq's operational purchasing process. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion.

Senior DevOps Engineer

Company: Inetum

Location: Other US Location

Posted Jan 24, 2025

Inetum Polska, a subsidiary of the global Inetum Group, is a leading IT services provider in Poland. The company operates in several major cities, offering a wide range of services including consulting, infrastructure and application management, software implementation, and custom software development. Inetum Polska is known for its commitment to employee development, offering full funding for training, certifications, and conference participation. The company also engages in local social initiatives and fosters a diverse and inclusive work environment. Globally, Inetum operates in 19 countries with over 28000 employees, focusing on strategic partnerships with major technology giants. The company reported revenues of €25 billion in 2023, highlighting its strong position in the digital services market. Inetum distinguishes itself by offering comprehensive benefits, flexible work arrangements, and a supportive work culture. A job opportunity exists for a DevOps expert with Azure and Kubernetes expertise to join a multinational healthcare organization in Warsaw, working on a cutting-edge application for clinical trials.

Associate Application Support Consultant - Dutch Speaker

Company: Unit4

Location: Other US Location

Posted Jan 24, 2025

Unit4 is a fast-paced, high-growth company offering enterprise software solutions for a great people experience. They are seeking an Application Support Consultant to provide professional, efficient, and effective support to customers. The role involves progressing issues, investigating application defects, handling escalations, and identifying opportunities for service improvement. The ideal candidate should have strong communication skills, common knowledge of Microsoft technologies, exceptional customer service skills, and analytical problem-solving abilities. Previous experience in a customer service environment is advantageous. Unit4 offers a culture built on trust, remote working opportunities, and a commitment to sustainability.

Client Success Technical Associate

Company: Qube Cinema

Location: Other US Location

Posted Jan 24, 2025

Qube Cinema is a company that values technology and innovation, aiming to bring stories to life globally through digital cinema products. They offer a self-service system, Qube Wire, for managing digital cinema assets and distribution. The Client Success Technical Associate role involves providing technical support, troubleshooting, AWS and container management, proactive client engagement, cross-functional collaboration, and continuous learning. The ideal candidate should have a degree in Computer Science or related field, experience with Linux, AWS, and container technologies, strong communication and analytical skills, and the ability to build client relationships.

Instructional Designer

Company: Version 1

Location: Other US Location

Posted Jan 24, 2025

Version 1, a digital-first consultancy with 26+ years of experience, is seeking a creative Instructional Designer. The role involves designing engaging eLearning courses using Articulate 360 and other tools, collaborating with subject matter experts, and ensuring courses meet quality standards. The ideal candidate should have 3+ years of eLearning development experience, strong graphic design skills, and knowledge of adult learning principles. Version 1 offers a comprehensive benefits package, including a hybrid work schedule, tech-related benefits, and a profit-sharing scheme.

Client Relationship Manager

Company: Cloud Academy

Location: Other US Location

Posted Jan 24, 2025

QA is a leading tech training company in the UK and the fastest-growing in the US, partnering with 96 of the FTSE and most of the Fortune 500. They offer tailored learning programs to connect learning across organizational silos and apply skills at pace and scale. The company is currently seeking a motivated Business Development Executive/Client Relationship Manager in London, offering in-house sales training, uncapped commission, and a supportive team environment. The role involves identifying key stakeholders, prospecting new customers, maintaining sales management information, and delivering high levels of customer service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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