Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior IOS Mobile Developer

Company: ShyftLabs

Location: Other US Location

Posted Jan 24, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a Senior IOS Developer for its Noida location. The ideal candidate will collaborate with cross-functional teams to implement efficient solutions, have a long-term vision for business value, and possess superior understanding of concepts and tools such as iOS Swift, Xcode, TDD, Agile methodology, and mentoring junior developers. The role involves creating and maintaining documentation, understanding business domains, and ensuring objectives are met by evaluating current plans and initiatives. ShyftLabs offers a competitive salary, strong healthcare insurance, and extensive learning and development resources.

Support Specialist, COE

Company: Multiplier

Location: Other US Location

Posted Jan 24, 2025

Multiplier, a global employment platform, is seeking a Support Executive to manage customer queries, provide resolutions, and ensure high customer satisfaction. The role involves responding to customer queries, identifying needs, analyzing product malfunctions, sharing feature requests, and maintaining a 6-hour resolution time. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and experience in customer support or process management. Multiplier offers flexible work times, health insurance, and a dynamic work environment.

Accountant 3, Fund Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role in a private equity firm, focusing on delivering high-quality service and timely deliverables. The responsibilities include preparing financial statements, NAV reporting, and managing capital calls and distributions. The role involves working with accounting platforms like Investran Paxus and ensuring compliance with SSAE requirements. Key skills required include proficiency in Excel, accounting software, and strong communication abilities. The ideal candidate should be a graduate in accounting or a related field with relevant experience in fund accounting, preferably in private equity.

Senior Analyst OTC Process

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Analyst for Order to Cash Process to drive technology solution design for customer service processes, both domestic and export portfolios. The successful candidate will represent the end-to-end Order to Cash process, including Order Processing and Fulfillment, and will be the subject matter expert in this field. They will link all solution design decisions to the globally consistent process and engage with global and regional subject matter experts. The role requires 23 years of supply chain technology or related experience, strong analytical and problem-solving skills, and a continuous improvement mindset. The compensation package is $81,600 - $108,900 USD annually, with bonus and long-term incentive eligibility. McCain Foods is an equal opportunity employer committed to diversity, antiracism, and inclusivity.

Senior Director Revenue Growth Management North America

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Director of Revenue Growth Management for North America. The role involves leading end-to-end pricing strategies, managing cross-functional teams, and monetizing consumer insights to improve net realized revenue. The ideal candidate should have a business degree, extensive experience in trade marketing, consumer pricing, or revenue management, and strong analytical skills. The position offers a competitive compensation package and benefits, including health coverage, retirement savings, and wellbeing programs. The candidate will work closely with Marketing, Sales, Customer Leadership, Business Intelligence, Supply Chain, and Finance teams.

Senior Copywriter, Brand

Company: SocialPilot

Location: Other US Location

Posted Jan 24, 2025

SocialPilot is seeking a Senior Brand Copywriter with 5-6 years of professional copywriting experience, preferably in branding or creative roles. The role involves crafting brand narratives, developing innovative campaigns, and maintaining a consistent brand voice across various platforms. The ideal candidate should have strong storytelling skills, audience insight, and a data-driven approach. SocialPilot is a high-growth B2B SaaS company with a solid runway, offering complete transparency, no micromanagement, and a profit-sharing plan. The company values customer obsession, ownership, relentlessness, nimbleness, and collaboration.

Senior Director Revenue Growth Management North America

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Director of Revenue Growth Management for North America. The role involves leading end-to-end pricing strategies, managing cross-functional teams, and monetizing consumer insights to improve net realized revenue. The ideal candidate should have a business degree, 10+ years of experience in trade marketing, consumer pricing, or revenue management, and strong analytical skills. The role requires strategic thinking, leadership, and communication skills to drive growth and alignment across channels. The compensation package is $165,000 to $220,000 annually with bonus and long-term incentive eligibility.

Senior QA Engineer

Company: Ledger

Location: Other US Location

Posted Jan 24, 2025

Ledger, founded in 2014, is a global platform for digital assets and Web3, securing over 15 of the world's crypto assets. With a team of over 600 professionals, they develop products and services for securely buying, storing, swapping, growing, and managing crypto assets. The QA Engineering team ensures customer satisfaction by delivering high-level quality products, monitoring quality indicators, and testing the produced output. They are looking for a QA engineer with 5+ years of experience, proficient in test management tools, and able to write automated tests in JavaScript. Ledger offers equity, flexibility, comprehensive health insurance, personal development coaching, five weeks of paid leave, high-performance office equipment, transport reimbursement, and employee discounts.

Senior Immigration Specialist

Company: Multiplier

Location: Other US Location

Posted Jan 24, 2025

Multiplier is a global employment platform that enables companies to hire talent worldwide while managing local compliance complexities. They are backed by prominent investors and aim to disrupt the traditional employer of record space. The company is seeking an experienced Immigration Specialist to manage the end-to-end immigration and onboarding process, ensuring a smooth employee experience. Key skills include operations management, knowledge of immigration processes, data management, and client servicing.

Senior Analyst OTC Process

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Analyst for Order to Cash Process in Toronto. The role involves driving technology solution design for customer service processes, translating business requirements into technology solutions, and ensuring alignment between ERP and 3PL technology solution design. The successful candidate will work collaboratively across several functions and regions, prioritize system usability, and provide escalation of cross-functional decisions. Required experience includes 23 years of supply chain technology or related experience, strong analytical and problem-solving skills, and experience with ERP and/or 3PL technology integration. The compensation package is $81,600 - $108,900 CAD annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusivity.

Technical Support Specialist

Company: ClearSource

Location: Other US Location

Posted Jan 24, 2025

ClearSource is seeking a Technical Support Specialist with at least 2 years of experience in technical support and IT. The role involves diagnosing and resolving technical issues, performing system maintenance, assisting with IT system setup, maintaining accurate documentation, educating clients on best practices, and collaborating with the team. The ideal candidate should have a strong understanding of Windows and Mac operating systems, networking concepts, and common IT hardware. Proficiency in troubleshooting software and hardware issues remotely, excellent communication and problem-solving skills, and the ability to work independently in a remote environment are required. CompTIA A+ or Network+ certification is preferred. The candidate should possess a CAN DO attitude, initiative, organizational skills, and efficiency.

Accountant 1, Fund Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

IQEQ is a leading Investor Services group that supports fund managers, global companies, family offices, and private clients worldwide. The role involves providing high-quality service and deliverables to private equity and funds clients, focusing on preparation of core processes, low-complexity ad-hoc work, and minimal client requirements. Key responsibilities include preparing financial statements, ensuring compliance with SSAE and other statutory requirements, and managing workflow. The ideal candidate should have a university degree in Accountancy or a related field, with 1+ years of relevant fund accounting experience. Fluency in English and an additional foreign language is required, with knowledge of InvestranPaxus being preferred. The role also requires strong communication skills, self-awareness, and the ability to work in a multinational office environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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