Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Strategic Energy Lead

Company: Meridian Energy

Location: Other US Location

Posted Jan 24, 2025

Meridian, the largest producer of renewable electricity in Aotearoa, is seeking an experienced sales and service leader to join their Retail team. The role involves delivering innovative energy solutions, fostering strategic relationships with high-value customers, and leading a Customer Hub of Business Development Managers and Technical Sales Engineers. Meridian values diversity, work-life balance, and offers a competitive salary package, enhanced leave provisions, healthcare, and wellbeing programs. The company is committed to New Zealand's energy transformation and decarbonization efforts.

Senior Marketing Automation Specialist

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is a company that values small businesses and offers them a comprehensive financial management solution. They are seeking a Senior Marketing Automation Specialist to build and execute customer communications across various channels, optimize outbound communications, and develop audience segmentation strategies. Wave promotes a diverse and inclusive culture, offering flexible work arrangements, continuous learning opportunities, and competitive benefits. They have been recognized as one of Canada's Top Ten Most Admired Corporate Cultures and Great Places to Work.

Systems Configuration Analyst

Company: iSpace, Inc.

Location: Other US Location

Posted Jan 24, 2025

iSpace is a global services company specializing in IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. They have a strong reputation in Healthcare, Entertainment, Automobile, and Financial Services sectors, with over 90% of their client base staying with them for over 5 years. The Systems Configuration Analyst role involves configuring and maintaining systems, analyzing requirements, troubleshooting issues, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 25+ years of experience in system configuration, and demonstrated experience in health plan MSO or Financially Delegated IPA. They should be proficient in system configuration tools, have strong documentation skills, and possess analytical and problem-solving abilities.

Senior Territory Account Executive, CEE Markets - Russian Speaking

Company: Cloudflare

Location: Other US Location

Posted Jan 24, 2025

Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.

Engagement Manager

Company: Nexthink

Location: Other US Location

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.

Senior Customer Contract Advisor

Company: Vector Limited

Location: Other US Location

Posted Jan 24, 2025

Vector is offering a role in their customer excellence team, focusing on complex customer-initiated projects. The successful candidate will provide commercial advice, manage project risk, and maintain accurate project records. They will also support the Customer Contracts team and act as a point of contact between this team and the Legal team. The role requires experience in commercial contract principles, project coordination, and excellent communication skills. Vector offers a fun, flexible work environment, health and wellbeing support, and great benefits. They are committed to diversity and inclusion, being the first corporate Living Wage Accredited employer, Accessibility Tick employer, and Rainbow Tick accredited.

Talent Acquisition Specialist

Company: Megaport

Location: Other US Location

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.

Store Audit Analyst II

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 24, 2025

Ahold Delhaize USA is seeking a qualified candidate for a full-time position in Scarborough, Maine. The role involves providing a second line of defense in reviewing store compliance with federal, state, and local laws, maintaining corporate presence in all stores, and conducting independent audits and reviews of operational and financial policies. The candidate must have an associates degree or equivalent, 25 years of relevant experience, and strong analytical skills. Preferred qualifications include a bachelor's degree, ADUSA store experience, and knowledge of Workforce Management KronosDimension. The role offers opportunities for professional growth and a culture that values diversity, equity, inclusion, and wellness.

Senior Analytics Engineer

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is seeking a Senior Analytics Engineer with extensive experience in data modeling and transformation, particularly using dbt. The role involves building and curating the data warehouse, collaborating with various teams, and driving data-driven decisions. The ideal candidate should have at least 5 years of experience in Analytics Engineering, proficiency in dbt, and experience with cloud infrastructure like AWS. They should also be comfortable coding in Python and have experience with BI tools like Looker. The company values diversity, inclusivity, and continuous growth, offering a supportive work environment with flexible work arrangements and comprehensive benefits.

CX Project Manager

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. They are seeking a Customer Experience Project Manager to lead strategic projects, manage risks, and drive continuous improvement in CX. The role involves planning, implementing, and delivering projects, identifying and mitigating risks, and collaborating with stakeholders. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.

Customer Success Manager(High Touch)(5 Vacancies)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.

SOC Team Lead

Company: BlueVoyant

Location: Other US Location

Posted Jan 24, 2025

BlueVoyant is seeking a SOC Team Lead for a hybrid role in Cork, Ireland. The position involves a Panama shift schedule and requires 2-3 days on-site. The team lead will supervise and mentor security analysts, manage workload, communicate with clients, and ensure efficient incident response. Key qualifications include strong teamwork skills, experience in managing technical contributors, and advanced knowledge of network protocols and systems. Preferred qualifications include experience in vulnerability analysis, intrusion analysis, and relevant certifications. BlueVoyant is a cybersecurity firm offering active prevention and defense across organizations and supply chains.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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