Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Customer Support Specialist II - BS

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is seeking a Customer Support Specialist II for a permanent position with a hybrid work schedule in San Pedro Sula or Tegucigalpa, Honduras. The role involves proactively engaging with current and potential users, troubleshooting technical issues, and communicating with the product team. The ideal candidate should have strong English proficiency, empathy, tech-savviness, self-motivation, and the ability to work in a team. In return, PartnerHero offers competitive compensation, benefits, training opportunities, and a supportive company culture.

Senior Software Engineer-Cybersecurity

Company: Caterpillar

Location: Other US Location

Posted Jan 24, 2025

Caterpillar Inc. offers a role in Technology and Digital Data where you'll contribute to creating stronger, more sustainable communities. The position involves designing, developing, and implementing software applications using agile methods. Key responsibilities include acquiring client requirements, writing source codes, and utilizing automated testing tools. The role requires strong decision-making skills, effective communication, and extensive knowledge of software development life cycle and software integration engineering. Caterpillar values progress, innovation, and collaboration, aiming to build a better world for all.

Senior Software Engineer

Company: Rokt

Location: Other US Location

Posted Jan 24, 2025

Rokt, a hypergrowth ecommerce leader, is seeking a Senior Software Engineer. The role involves designing, developing, testing, and improving code for real-world problems. The engineer will own complex product features, use generative AI tools, manage priorities, collaborate with teams, and mentor junior engineers. Requirements include a bachelor's degree, 6+ years of experience in commercial software development, proficiency in Java, C, Python, JavaScript, or Go, and experience with distributed systems, cloud platforms, and CICD pipelines. Rokt values transparency, autonomy, and a culture of continuous learning and improvement.

SEO Strategist

Company: LinkGraph

Location: Other US Location

Posted Jan 24, 2025

Search Atlas Group, an SEO software company and full-service digital agency, is seeking an experienced SEO Strategist. The role is remote and open to candidates worldwide. The ideal candidate should have at least three years of SEO experience, proficiency in tools like Semrush, and a corporate client-facing background. Responsibilities include strategic planning, technical SEO, local SEO, content SEO, link building, analytics, and collaboration with the Customer Success team. The company offers competitive compensation, benefits, and a positive work culture, emphasizing collaboration, excellence, innovation, and a student mentality.

VP- Regional GM

Company: Altice USA

Location: Other US Location

Posted Jan 24, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The role involves strategic partnerships, minimizing customer churn, and representing local market trends. The ideal candidate should have 15+ years of experience in management, PR, government, media, communications, or community relations. They should possess strong influencing skills, understanding of the telecom industry, and ability to manage multiple responsibilities. Optimum values Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Learning and Development Specialist

Company: OpenX Technologies

Location: Other US Location

Posted Jan 24, 2025

OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. They prioritize employee growth and development, offering a range of learning programs and initiatives. The Learning and Development Specialist role involves driving employee engagement, managing learning programs, and collaborating with leadership to implement and refine learning initiatives. The ideal candidate should have 3+ years of experience in corporate leadership development, strong project management skills, and a proven ability in curriculum development. OpenX values inclusivity, customer-centricity, ownership, transparency, and adaptability.

Operations Team Lead (3rd Shift)

Company: Ingram Content Group

Location: Other US Location

Posted Jan 24, 2025

Ingram Content Group is hiring for an Operations Team Lead position in Chambersburg, PA. The role involves supporting operational and administrative activities in a major warehouse environment. The company emphasizes safety, process improvement, and customer-centricity. The job requires 1 year of PC-based application experience and 1 year of warehouse operations experience. Key responsibilities include training associates, providing leadership, and ensuring quality and productivity standards are met. The company offers a competitive compensation package, benefits, and opportunities for continued education and community engagement.

Sr Software Engineer

Company: Caterpillar

Location: Other US Location

Posted Jan 24, 2025

Caterpillar Inc. is seeking an experienced software developer with expertise in test automation frameworks, Java/C-based microservices, and modern programming languages. The role involves designing and implementing new tools, collaborating with agile teams, and providing technical direction. The ideal candidate should have 8+ years of experience, proficiency in SQL, and knowledge of cloud environments. Strong problem-solving skills, interpersonal skills, and experience in agile methodologies are required. The successful candidate will participate in the complete product development cycle and provide ongoing support.

People Business Partner

Company: OpenX Technologies

Location: Other US Location

Posted Jan 24, 2025

OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with skills, knowledge, and tools. The company is committed to designing and delivering impactful talent experiences that promote workplace equity and enable personal and professional growth for all employees. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a focus on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance. Required qualifications include a Bachelor's degree in Human Resources, Organizational Psychology, or related fields, and a minimum of 35 years of experience in an HR People Business Partner role. Preferred qualifications include industry experience in a technology organization or startup, adtech experience, and analytical skills.

.Net Developer - Remote

Company: AJNA INFOTECH

Location: Other US Location

Posted Jan 24, 2025

The job description is for a remote Net Developer position with a focus on troubleshooting, supporting, and enhancing applications built using .NET, Angular, and MAUI. The role requires strong proficiency in C#, ASP.NET, Entity Framework, and LINQ, as well as expertise in developing cross-platform applications using MAUI and frontend development skills with HTML5, CSS3, TypeScript, JavaScript, and Angular 18. The ideal candidate should have 10+ years of experience, a deep understanding of RESTful APIs, and solid experience with database systems using ORM tools. Strong problem-solving skills, a customer-focused mindset, and excellent communication skills are also required.

Associate

Company: CSC

Location: Other US Location

Posted Jan 24, 2025

CSC is seeking an Onboarding Associate to conduct client onboarding, ensure compliance with regulatory standards, and provide training and mentorship. The role involves client outreach, coordination with onshore colleagues, and adherence to client onboarding and compliance policies. The ideal candidate should have good customer engagement skills, documentation and process experience, and strong communication skills. Preferred qualifications include 15+ years of compliance experience and knowledge of corporate trust and partnership fund structures. CSC offers a diverse and growth-oriented environment with global career opportunities and excellent benefits.

Customer Success Manager

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Senior Customer Success Manager for the Delphix Customer Success Team. The role involves managing and growing customer accounts, ensuring alignment with customer expectations and strategic business goals, and driving value and renewal. The ideal candidate should have experience in customer success, technical account management, or equivalent, with a track record of leading technical conversations and persuading others to take action. Knowledge of customer success tools, creating presentations, and ROIs is required. The position offers opportunities for growth, team collaboration, and rewards. Perforce Software is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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