Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Principal/Senior D365 CE Technical Consultant

Company: Telefónica Tech

Location: Other US Location

Posted Jan 22, 2025

Telefónica Tech, a member of the Telefónica Group, is seeking a Principal/Senior Dynamics Technologist to lead high-profile D365 projects. The ideal candidate will have Dynamics 365 accreditations, ASP.Net JSON skills, enterprise CRM experience, and a strong background in delivering complex projects. They should possess excellent communication skills, customer engagement experience, and preferably from the Professional Services or Financial Services sector. The role involves being a member of the Technical Design Authority, providing clear direction, mentoring the team, and ensuring quality and productivity.

B2B Customer Logistics Operations Manager (f/m/x)

Company: Seven Senders

Location: Other US Location

Posted Jan 22, 2025

Seven Senders is a leading platform for cross-border parcel delivery in Europe, supporting ecommerce companies in their growth and internationalization plans. The company ensures efficient and reliable delivery through direct access to premier local carriers. The Customer Operations team, responsible for daily logistics operations, continuously strives for innovations and improvements. They monitor KPIs, resolve issues, coordinate with internal departments, and communicate with customers in German and English. The company offers flexible and hybrid work, benefits, and a mission towards climate neutrality. They value diversity and foster a vibrant, inclusive culture.

Senior Accounting Manager

Company: Three UK

Location: Other US Location

Posted Jan 22, 2025

This role, reporting to the Head of Financial Reporting, involves leading a team of 3 responsible for accounting for shared network with EE and Retail estate. The role requires managing external service providers, ensuring completeness and accuracy of financial records, and implementing initiatives to improve service level requirements. It offers excellent exposure for an experienced Reporting Manager, with opportunities for service level management and project initiatives. The role involves close collaboration with TampO Technology and Operations Finance team, MBNL Finance team, and external stakeholders like Cellnex, AY, SMS, and AS Watson. Key responsibilities include managing communication and relationship with Cellnex, overseeing IFRS 16 reporting, and reviewing and approving 30 balance sheet accounts. The role requires strong technical knowledge of accounting standards, analytical skills, and the ability to work with senior management. Qualifications include being a qualified ACA with extensive PQE, experience in team management, managing external and internal stakeholders, and working in a month-end environment.

PTP- Process Expert- Payment processing

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Corporation, a global IT services and products provider, is seeking a candidate with experience in SAP Finance module, Excel skills, and end-to-end PTP process knowledge. The role involves managing GRIR process, Accounts Payable Vendor helpdesk, and ensuring 100% accuracy in day-to-day activities. The candidate should have good India Taxation knowledge and excellent communication skills.

Team Lead (m/f/d) Product Management - Search

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Team Lead Product position in the Search Team of a growing eCommerce company in Europe. The role involves managing the team, steering development, working data-driven, managing stakeholders, and leading cross-team projects. The ideal candidate should have a Masters degree, 7-10 years of product management experience, expertise in agile methodologies, and hands-on experience with ecommerce search engines. The company offers flexible working hours, discounts, language courses, sports courses, subsidized public transportation, job bikes, free choice of hardware, a state-of-the-art tech stack, a modern office in Hamburg, an international working environment, and additional benefits like free access to developer conferences and German health insurance.

Growth Operations Executive

Company: PayMongo

Location: Other US Location

Posted Jan 22, 2025

PayMongo, a leading financial operating system in the Philippines, is seeking a Growth Operations Executive. The role involves managing the sales process, optimizing business processes, and collaborating with various teams. Key responsibilities include overseeing sales operations, process optimization, stakeholder management, data analysis, forecasting, and commercial strategy support. The ideal candidate should have excellent documentation skills, at least three years of support or sales experience, strong communication skills, and a good understanding of payment processes. PayMongo, backed by prominent investors, aims to redefine the financial landscape with innovative solutions.

Team Lead Product (m/f/d) Recommendation & Sorting

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Team Lead Product Recommendation and Sorting position at AY, a fast-growing eCommerce company in Europe. The role involves managing a team, driving innovation for AI and personalized content, and working with large amounts of data to enhance the shopping experience. The ideal candidate should have 7-10 years of product management experience, preferably in a backend environment, and at least 2 years of team leadership experience. They should be comfortable working in an international environment, have excellent communication skills, and be data-driven and customer-focused. The company offers flexible working hours, a 40% discount on their online shop, and a range of benefits including language courses, sports courses, and a state-of-the-art tech stack running on AWS.

Key Account Manager (f/m/x)

Company: Seven Senders

Location: Other US Location

Posted Jan 22, 2025

Seven Senders is a leading platform for cross-border parcel delivery in Europe, supporting ecommerce companies in their growth and internationalization plans. They offer direct access to Europe's premier local carriers, ensuring efficient and reliable delivery. The company's mission is to connect markets with ease using their innovative platform. The Key Account Management Team focuses on managing and expanding customer relationships, requiring prior experience in managing complex commercial relationships, deep understanding of logistics and ecommerce, and strong analytical skills. The company offers flexible hybrid work, benefits, and a mission towards climate neutrality. They value diversity and foster a vibrant, inclusive culture.

Project Manager Team Leader

Company: DocPlanner

Location: Other US Location

Posted Jan 22, 2025

Tuotempo, a leading CRM for the healthcare sector and part of the international DocPlanner Group, is seeking a Project Manager Team Leader. The role involves providing strategic direction, defining project objectives, motivating and developing a high-performing team, managing projects, and ensuring timely completion of deliverables. The ideal candidate should have an undergraduate or master's degree in a relevant field, at least 5 years of project management experience, exceptional organizational skills, and strong communication abilities. The company offers a share options plan, full remote work, health insurance, and a dynamic work environment.

Key Account Manager (Farmer)

Company: Papara

Location: Other US Location

Posted Jan 22, 2025

Papara, a leading fintech company based in Turkey with over 20 million users, is seeking a professional with at least 5 years of experience in the financial sector. The role involves analyzing and enhancing merchant performance, identifying cross-selling opportunities, managing retention and activation processes, and conducting cost and revenue analysis. The company offers a competitive salary, private pension plan, transportation and meal allowance, professional development opportunities, health and life insurance, and various perks like free access to Papara services, technical equipment, and platform memberships. Papara values innovation, continuous learning, and a team-oriented environment, with a focus on productivity and success.

Specialist for Supplier Switching

Company: MET Group

Location: Other US Location

Posted Jan 22, 2025

MET Group is an integrated European energy company with a significant presence in multicommodity wholesale trading and sales, energy infrastructure, and industrial assets. The company operates in 17 countries and has a substantial end-consumer presence in several European markets. MET Group is present in 30 national gas markets and 39 international trading hubs. The job description involves conducting and monitoring supplier switching processes, optimizing processes, coordinating with market partners, managing customer data, creating reports, handling customer inquiries, and concluding supplier framework agreements. The ideal candidate should have completed commercial education, 25 years of professional experience in the energy sector, ability to adapt to specialized IT systems, confidence in dealing with customers and market partners, proficiency in MS Office applications, and a structured and organized work style.

Stage - Consultant en Recrutement (French Speaker)

Company: Malt

Location: Other US Location

Posted Jan 22, 2025

Malt is a leading European freelancing platform that connects over 700,000 freelancers with 700,000 clients. The company, founded in 2013, aims to provide a seamless experience for both parties by simplifying administrative tasks, expediting payments, and offering a human approach. Malt recently launched Malt Strategy to support companies in implementing ambitious projects. The company is committed to diversity, equality, and career growth, with a strong culture and international team. Malt is currently seeking a full-time intern for a 6-month period starting July 2025, with a focus on sourcing and project partnering. The role involves qualifying client needs, identifying suitable freelancers, and managing complex requests. The ideal candidate is a business school student with a native-level understanding of French and good English skills, demonstrating enthusiasm and proactivity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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