Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Risk and Compliance Specialist

Company: BIS Safety Software

Location: Other US Location

Posted Jan 21, 2025

BIS Safety Software, a leading technology company in the safety sector since 2006, is expanding its legal team and seeking a detail-oriented Risk and Compliance Specialist. The role involves using a risk-based approach to design and maintain compliance frameworks, collaborating with cross-functional teams, and driving software security updates. The ideal candidate should possess higher education or certifications in relevant fields, have 4+ years of experience in privacy, data security, compliance, and risk management, and excel in managing multiple tasks and projects. BIS offers a comprehensive benefits package, growth opportunities, flexible working hours, on-the-job training, work-life balance, free onsite parking, team recognition points, and a social committee. The company culture emphasizes entrepreneurship, collaboration, and avoidance of job titles, with an Employee Stock Ownership Plan (ESOP) allowing employees to share in the company's success.

Professional Services Practice Lead UKI

Company: Mendix

Location: Other US Location

Posted Jan 21, 2025

Mendix, a leading low-code application development platform, is seeking a Professional Services Practice Lead with hands-on experience in the enterprise software industry. The role involves leading a team, managing projects, building customer relationships, driving innovation, and ensuring quality delivery of services. The ideal candidate should have experience in custom application development, agile principles, and a commercial mindset. Mendix is a global company part of the Siemens AG group, recognized by Gartner as the Leading Vendor in the field.

Technical Product Manager

Company: Sightview Software

Location: Other US Location

Posted Jan 21, 2025

Sightview Software LLC is a remote-first company dedicated to providing innovative, secure technology for clinicians to deliver life-changing care. They offer a global community with a support network, driven by values of customer centricity, excellence in execution, and teamwork. The company believes in the profound impact of their work on society, aiming to improve eye care and overall health. They seek a Product Manager with hands-on coding experience, minimum 13 years of product management experience, and familiarity with Agile methodologies and remote teams. Benefits include flexible schedules, paid time off, and comprehensive health and retirement plans.

Implementation Team Lead

Company: SpryPoint

Location: Other US Location

Posted Jan 21, 2025

SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking an Implementation Team Lead. The role involves managing a team of Implementation Specialists, ensuring high-quality work, and fostering a customer-first mindset. The company offers a remote-first environment with flexible working hours, competitive compensation, and professional development opportunities. The ideal candidate should have 2+ years of experience in team management, proven ability to train users on enterprise software, and experience with business analysis and process mapping.

Desktop Support /PC Refresh / PC Technician

Company: Arthur Grand Technologies Inc

Location: Other US Location

Posted Jan 21, 2025

Arthur Grand Technologies, a leading minority-owned staff augmentation and technology consulting firm, is seeking a skilled ID Infrastructure Support. The role involves first-level troubleshooting, problem documentation, and customer service. Basic qualifications include a degree in Computer Information Systems or relevant experience, experience in troubleshooting applications or network issues, and familiarity with ticket tracking tools. The company values its employees and offers challenging work, market-relevant benefits, and growth opportunities.

Data Science Associate Manager

Company: OREDATA

Location: Other US Location

Posted Jan 21, 2025

OREDATA is a Digital Transformation and IT Consulting firm with over a decade of experience. They offer a collaborative, agile work environment focused on tackling digital, operational, analytical, and data science challenges. The role involves leading a data science team, engaging with clients, and ensuring project success. Requirements include a degree in Computer Science, Statistics, or related field, at least 5 years of relevant experience, strong proficiency in analytical tools and programming languages, and exceptional communication skills. Benefits include remote working, professional certificates, access to online training platforms, international projects, private health insurance, and a dynamic work ecosystem.

VIE - CEE Sales Manager

Company: Netatmo

Location: Other US Location

Posted Jan 21, 2025

Netatmo, a part of the Legrand group, is seeking a VIE (Volontariat International en Entreprise) for a DACH Retail region strategy role. The successful candidate will maintain and develop relationships with distributors, build marketing plans, manage promotional activities, and ensure sales targets are met. The role requires fluency in Polish or another Eastern European language, a university degree, and experience in key account management. The position involves extensive travel and collaboration with various departments and Legrand local subsidiaries.

Product Manager

Company: AxisCare Home Care Software

Location: Other US Location

Posted Jan 21, 2025

AxisCare is seeking a Product Manager with a Bachelor's degree in a business-related field and at least 3 years of experience. The ideal candidate should have experience across multiple product management domains, including sales, marketing, and development. They must be able to manage multiple projects simultaneously, travel up to 20% of the time, and have experience with product management and development tools like Jira. The role involves aligning product strategy with market demand, understanding customer and prospect needs, and coordinating go-to-market activities. AxisCare, a fast-growing company offering a web-based management platform for home care agencies, provides comprehensive benefits and an equal opportunity employment environment.

Principal Engineer Software (SASE) - NetSec

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 21, 2025

Palo Alto Networks is seeking a seasoned software development leader for their SASE Secure Access Service Edge group. The role involves designing, developing, and delivering next-generation technologies within the SDWAN team. The ideal candidate should have 10+ years of career-level software development experience, strong leadership skills, and a 'can-do' attitude. They should be comfortable working in a fast-paced environment, collaborating with various teams, and have experience with large-scale distributed systems, REST API definition, containerized applications, and messaging infrastructures like Kafka and AWS SQS. Knowledge of multicore, multiprocess, and multithreaded programming, along with experience with SQL and NoSQL databases, is also required. The company values innovation, collaboration, and diversity, and offers a range of development and personal wellbeing programs.

B2B - CEE Sales Manager

Company: Netatmo

Location: Other US Location

Posted Jan 21, 2025

Netatmo, a part of the Legrand group, is seeking a CEEn retail region strategy professional. The role involves managing relationships with distributors, building marketing plans, and ensuring sales targets. The ideal candidate should have 3-5 years of experience in high-tech premium products, be customer-oriented, and have strong analytical skills. Fluency in Polish and English is required, with French being a plus. The position offers the opportunity to work with an international team and collaborate with strategic partners.

Senior Software Engineer - Android

Company: Capital One

Location: Other US Location

Posted Jan 21, 2025

Capital One is seeking a Senior Software Engineer with expertise in Android development. The role involves developing client code solutions, collaborating with various teams, and advocating for the mobile platform. The company offers top-notch tools, agile work environment, and opportunities for learning and growth. Basic qualifications include a Bachelor's degree, intermediate-advanced English fluency, at least 2 years of professional software engineering experience, and 2 years of experience with Android and Kotlin. Preferred qualifications include experience with open source frameworks and Agile practices.

Project Manager - Go To Market(GTM) Strategy & Campaigns

Company: Neolytix

Location: Other US Location

Posted Jan 21, 2025

Neolytix is hiring a Project Manager for a full-time, in-office role in Gurgaon, India. The ideal candidate will have 5+ years of experience in project management, digital marketing, or GTM strategy execution. They should be proficient in project management tools, have strong analytical skills, and be experienced with marketing tools like Google Analytics, SEMrush, Moz, and HubSpot. The role involves managing end-to-end execution of GTM campaigns, overseeing HubSpot and CRM management, leveraging Generative AI for sales and marketing acceleration, funnel analysis and optimization, KPI and metrics management, campaign strategy and AB testing, customer and market insight, sales enablement and collateral development, solution planning and technology integration, marketing and service launch plans, and sales training and revenue generation. The company offers a competitive salary, performance-based incentives, professional development opportunities, and a collaborative work culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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