Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Project Manager – .NET Full Stack with AI Expertise (hybrid work)

Company: Zealogics LLC

Location: Other US Location

Posted Jan 21, 2025

The job posting seeks an experienced Lead Engineer with expertise in NET full stack development and AI technologies to lead a diverse Microsoft enterprise engineering team. Key responsibilities include team leadership and monitoring, activity reporting, client engagement, technical contribution, and project management. The ideal candidate should have 14+ years of experience in NET full stack development, proficiency in NET technologies, solid understanding of frontend frameworks, hands-on experience with AIML frameworks, strong knowledge of Azure ecosystem, and excellent communication skills.

Product Documentation Writer/Technical Writer

Company: Deque Systems, Inc.

Location: Other US Location

Posted Jan 21, 2025

Deque Systems is a women-owned company known for its commitment to digital accessibility. Employees appreciate the altruistic nature of their work, the flat organizational structure, and the company's core values. The company is looking for an experienced Technical Writer to join their team, focusing on creating B2B and B2C content, collaborating with technical staff, and ensuring user interaction and product documentation are clear and engaging.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Jan 21, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in Knoxville, TN to help small to medium-sized businesses manage their operations and get paid quickly and securely. The role involves developing relationships, onboarding new businesses, managing a pipeline, preparing presentations, educating merchants, and closing sales. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment. The company is committed to diversity, inclusion, and equal employment opportunities.

Sales Support Engineer

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 21, 2025

Doka USA is offering an exciting opportunity for a Sales Support Engineer position in Channahon, Illinois. The role involves supporting the Special Projects Sales team, developing sales presentations, and improving market knowledge throughout the Doka group. The ideal candidate should have experience in AutoCAD and other computer applications, strong leadership skills, and excellent time management. Doka offers competitive compensation, comprehensive benefits, and an opportunity to work on impressive construction projects in the US.

Manager - Customer Success (Mid Tier EU)

Company: Freshworks

Location: Other US Location

Posted Jan 21, 2025

Freshworks, a California-based company, offers affordable, quick-to-implement software for customer and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company has been recognized by global press and awarded for its products. The job posting is for a Manager of Customer Success for the Europe Partnerships Team, responsible for leading a team of CSMs to drive value and engagement through the partner ecosystem, collaborating with channel partners, and ensuring operational excellence.

Lead Solution Engineer, Voice Systems

Company: Grab Holdings

Location: Other US Location

Posted Jan 21, 2025

Grab, Southeast Asia's leading superapp, is seeking a Subject Matter Expert for the Voice Systems team. The role involves managing and implementing unified communications and voice systems, collaborating with CPaaS vendors, and leading project planning and execution. The ideal candidate should have a BS degree in IT/Computer Science/Telecommunication, extensive experience with telecommunication software, and a good understanding of voice system and CRM integration. Additional requirements include experience with Linux servers, scripting languages, SQL, and IT security knowledge. Grab offers a supportive work environment with global benefits, including term life insurance, medical insurance, flexible work arrangements, and a commitment to inclusivity and equal opportunity.

Junior IT Administrator - India

Company: ClearSource

Location: Other US Location

Posted Jan 21, 2025

ClearSource is a people-driven company that values exceptional customer experiences. They are seeking an experienced IT Administrator to join their team. The role involves providing remote service desk support, troubleshooting network issues, managing user accounts, and maintaining IT equipment inventory. The ideal candidate should have a degree in computer science or a related field, at least two years of experience in IT administration, and proficiency in Windows, macOS, and Linux systems.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Jan 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently hiring an Outside Sales Account Executive in Victoria, TX. The role involves developing relationships with business owners, managing a sales pipeline, preparing presentations, educating merchants about the payment processing industry, and closing sales. The company values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, including health benefits, 401K match, and a commission-only residual model with a portfolio ownership component. Xplor is committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities.

Order to Cash Specialist EMEA & APAC

Company: insightsoftware

Location: Other US Location

Posted Jan 21, 2025

InsightSoftware is a growing software company seeking a bilingual order management professional for a remote role based in Germany. The role involves managing customer orders, generating license keys, invoicing, handling customer queries, and processing renewals. The ideal candidate should have order management experience, preferably in the software industry, and be proficient in English and German. Familiarity with NetSuite and Salesforce is a plus. The company offers a supportive environment with opportunities for career growth.

Billing Support Associate

Company: EcoVadis

Location: Other US Location

Posted Jan 21, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Billing Support Associate L1 in Mauritius. The role involves managing billing and payment inquiries, resolving discrepancies, and processing payments. The ideal candidate should be fluent in French and English, have a degree in Business Management or Finance, and possess strong communication and problem-solving skills. EcoVadis offers a culture of trust, respect, and empowerment, with competitive salaries and extensive learning opportunities. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Veeva Configuration Analyst

Company: Veeva

Location: Other US Location

Posted Jan 21, 2025

Veeva Systems, a mission-driven organization, is seeking experienced consultants with life sciences background to join their team. The role involves designing and deploying Quality systems, supporting Functional Analysts, and ensuring customer success. Veeva offers flexible work arrangements and competitive benefits. Requirements include 4+ years of experience in implementing Document or Quality Management systems for life sciences, a Bachelor's Degree, strong analytical and interpersonal skills, and excellent communication skills. Nice-to-have skills include understanding of global quality requirements, experience with Veeva Vault and other quality information management systems, and SaaS/Cloud experience.

Senior Data Architect

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 21, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic career opportunity with a diverse and inclusive work environment. The company is committed to sustainability and values innovation and expertise. The Senior Data Architect role involves designing robust database solutions, conducting thorough analyses, executing complex data migration projects, and collaborating with cross-functional teams. The ideal candidate should have a minimum of 5 years of experience in a Data Architect, Data Scientist, or equivalent role, with advanced expertise in SQL, Python, and AWS Data services. Fluency in both Spanish and English is mandatory.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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