Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Associate Product Marketing Manager

Company: 1001

Location: Other US Location

Posted Jan 21, 2025

1001 is an innovative Iraqi startup seeking an Associate Product Marketing Manager. The role involves supporting product market fit efforts, narrative development, campaign support, content creation, data-driven insights, market research, and cross-functional collaboration. The ideal candidate should have 1-3 years of experience in product marketing, digital marketing, or a similar role, preferably in the streaming tech or digital entertainment sectors. Fluency in Arabic and English, performance-based marketing expertise, analytical skills, storytelling ability, tech savviness, adaptability, and a bachelor's degree in Marketing, Business, or a related field are required. Preferred qualifications include experience in a startup environment or digital entertainment industry, familiarity with AB testing and user research methodologies, and knowledge of Iraqi cultural and market nuances. Benefits include a competitive salary, flexible working hours, remote-first environment, and learning opportunities.

Manager, Engineering (Java/Kotlin) - DEX

Company: Allegro

Location: Other US Location

Posted Jan 21, 2025

The job posting is for an Engineering Manager position in the Delivery Experience DEX Engine domain at Allegro. The role involves leading a team responsible for developing delivery time prediction solutions, utilizing advanced data analysis and machine learning. The company offers a competitive salary, annual bonus, long-term discretionary incentive plan, and a hybrid work model. The ideal candidate should have experience in managing a technical team, strong analytical skills, familiarity with JVM languages, good communication skills, a positive attitude, and proficiency in English. The company provides well-located offices, a wide selection of fringe benefits, English classes, and a high degree of autonomy. The role involves team leadership, collaboration, delivery time predictions, innovation, performance metrics oversight, data management, research participation, and communication of data insights.

Solution Architect

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has issued 20M+ cards globally and works with major banks and fintechs. The Presales Consultant role involves collaborating with clients, demonstrating product knowledge, and creating customized banking technology solutions. Requirements include a Bachelor's degree in IT or related field, 5+ years of experience in banking technology, and proficiency in banking solutions, API integration, and cloud technologies.

Logistics Specialist (f/m/d)

Company: Munich Electrification

Location: Other US Location

Posted Jan 21, 2025

Munich Electrification is seeking a Logistics Specialist to join their team. The role involves managing series outbound deliveries, warehouse operations, and inventory control. The ideal candidate should have a background in logistics or supply chain management, professional experience in logistics transport planning, and proficiency in ERP systems. They should be a strong team player with excellent communication skills, fluency in English, and a proactive approach to problem-solving. The company offers a chance to work with prestigious automotive customers, gain knowledge in connected and electric vehicle batteries, and enjoy a competitive compensation package with flexible working hours and benefits like free access to a fitness center and public transport ticket for Munich.

Junior Cash & Treasury Operations Analyst

Company: OakNorth

Location: Other US Location

Posted Jan 21, 2025

OakNorth Bank is seeking a Cash and Treasury Operations Analyst for a full-time permanent position in Manchester. The role involves processing payments, performing control functions, resolving queries, maintaining TFSME with BoE, transacting GILT purchases, monitoring collateral management, completing control processes, performing AML checks, updating SOPs, collating data for regulatory reporting, supporting FSCS SCV Submission, contributing to the annual external audit, and identifying process improvements. The ideal candidate should have payment and/or treasury operations experience, strong analytical and numerical skills, proficiency in Microsoft Excel, excellent communication skills, problem-solving abilities, collaboration skills, high attention to detail, and strong time management skills. Benefits include equity, 25 days holiday, personalised benefits, enhanced family leave, paid volunteering days, and wellbeing and social events.

Product Manager-Industrial, Medical, and LED Lighting Power Supply Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 21, 2025

Delta, a global leader in power supplies and thermal management products, is seeking a Product Manager for industrial vehicle battery charging products in the EMEA region. The role involves driving GTM activities, collaborating with cross-functional teams, refining value propositions, gathering market intelligence, and providing product support. The ideal candidate should have a Bachelor's degree in engineering, 10+ years of product management experience, strong communication skills, and business fluency in English. The company offers a friendly working atmosphere and opportunities for new possibilities and ideas.

Associate Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

The Software Engineer role in the Marketplace team at Gojek, Bangalore, India, involves designing, managing, and improving applications, enhancing engineering platforms, and ensuring product quality. The role requires experience in Golang, Java, Ruby, OOP, SQL, and agile methodologies. The team focuses on optimizing real-time marketplace matching, improving customer and driver partner experience, and solving complex quantitative problems. GoTo Group, the parent company, aims to empower progress in the digital economy.

Operations Lead - Customer Support (L4)

Company: CoinGecko

Location: Other US Location

Posted Jan 21, 2025

CoinGecko, a global leader in cryptocurrency data tracking since 2014, is seeking an experienced operations professional. The role involves customer support, operational efficiency, team leadership, community management, problem-solving, reporting, vendor management, and strategy development. The ideal candidate should have a proven track record in customer support, operations, and team leadership, preferably in the fintech industry. They should possess deep expertise in operations, blockchain, and cryptocurrency, and be proficient in CRM and blockchain analytics tools. The candidate should be customer-oriented, entrepreneurial, analytical, and data-driven, with strong problem-solving and people skills. CoinGecko offers remote work flexibility, comprehensive insurance, virtual share options, bonuses, parking and meal allowances, learning allowance, social activity allowance, and an annual company offsite.

Software Development Engineer in Test II

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta is a next-gen banking tech company founded in 2015 by Bhavin Turakhian and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has over 1700 employees and has issued 20M+ cards globally. They raised $280 million at a $15 billion valuation in 2021. The company is looking for a problem-solver with automation experience to develop high-quality test automation, improve processes, and mentor teams. Zeta values growth, diversity, and equal opportunities.

Senior Software Engineer - Frontend

Company: Unlikely AI

Location: Other US Location

Posted Jan 21, 2025

Unlikely AI, a deep tech startup in London, is seeking a Senior Frontend Engineer to join their world-class team. The role involves taking ownership of frontend development, optimizing user experience, and collaborating with cross-functional teams. The company is pioneering transformative AI technology, aiming to make AI more accurate, trustworthy, and safe. They value exceptional people willing to tackle difficult technical problems. The ideal candidate should have strong frontend coding ability, a degree in a related field, 4+ years of commercial experience, and experience partnering with cross-functional teams. Desirable skills include backend development, AWS experience, and understanding of AI and machine learning. The company offers a unique opportunity to work on the foundational layers of AI using a novel neurosymbolic approach. They operate a hybrid scheme with a small office near Holborn tube station and are committed to diversity and inclusion.

Account Manager

Company: PPRO

Location: Other US Location

Posted Jan 21, 2025

PPRO is seeking a motivated account manager to drive revenue and growth for their rapidly expanding PSP Account Management team. The ideal candidate will have 3+ years of successful sales or account management experience in the payments industry, preferably in the LPM space. They will be responsible for activating PPRO's portfolio of Local Payment Methods, driving revenue, and building strong relationships with partners. The role offers a hybrid working structure, comprehensive insurance benefits, enhanced family leave, gym membership support, professional development opportunities, and a mental health platform. PPRO values courage, trust, customer focus, continuous improvement, and team collaboration.

RtR Analyst with Spanish

Company: IAG GBS

Location: Other US Location

Posted Jan 21, 2025

IAG GBS Global Business Services, a subsidiary of International Airlines Group, offers scalable procurement, finance, and IT services to its operating companies. The company, headquartered in Krakow with operations in multiple locations, is seeking a finance professional with strong accounting and internal control experience. The role involves complex period-end reporting, fixed asset control, intragroup reconciliation, and cooperation with operating companies. The ideal candidate should have professional finance qualifications, fluency in English and Spanish, and a strong customer focus. Experience in global processes, problem-solving, and SAP is beneficial. The position requires a minimum of 1 year of GL experience or 2 years of finance and accounting experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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