Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Support Engineer - Data

Company: Playtech

Location: Other US Location

Posted Jan 21, 2025

Playtech, a leading technology company in the gambling industry, is seeking a talented Support Engineer with a specialism in data engineering. The role involves identifying and resolving data-related issues, planning and executing data migrations, and ensuring data security and compliance. The ideal candidate should have 2+ years of experience supporting complex data-driven business applications, excellent knowledge of Microsoft SQL Server, and experience with query optimization and data analysis. Playtech values empowerment, constant learning, and an active lifestyle, and is an equal opportunities employer.

Senior Product Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, is launching a Current Account. They are seeking a Senior Product Manager to lead a team in designing and building the customer experience. The role involves collaboration with cross-functional teams, ensuring customer excitement, and making data-driven decisions. Zopa values flexible working and diversity, offering a workplace free from discrimination.

Technical Account Manager, Local Partners, Japan

Company: Global Blue

Location: Other US Location

Posted Jan 21, 2025

Global Blue, a leading company in VAT refunds for travelers, seeks an IT Project Manager for their Local Accounts team in Japan. The role involves managing mid-small projects, communicating with local vendors, and ensuring compliance with Japanese regulations. Responsibilities include retrieving technical requirements, identifying potential issues, and developing detailed Business Requirement Specifications. The ideal candidate should have 7+ years of IT project management experience, strong programming skills in JAVA and C, and excellent communication abilities. Familiarity with payment systems, ticketing systems, and Excel VBA programming is preferred. Native Japanese language skills and fluency in English are required.

Senior Project Manager

Company: Inetum

Location: Other US Location

Posted Jan 21, 2025

Inetum Polska, a subsidiary of the global Inetum Group, is a key player in driving digital transformation for businesses and public institutions across Poland. The company offers a wide range of IT services, including consulting, infrastructure and application management, software implementation, and custom software development. Inetum Polska is committed to employee development, offering full funding for training, certifications, and conference participation. The company is also involved in local social initiatives. Globally, Inetum operates in 19 countries with over 28,000 employees, focusing on four key areas: consulting, infrastructure and application management, software implementation, and custom software development. Inetum distinguishes itself by offering comprehensive benefits, flexible work arrangements, and a supportive work culture. The company is currently seeking an experienced IT Project Manager to join its team, with responsibilities including coordinating business requirements, preparing project proposals, managing project risks and finances, and communicating with clients and stakeholders.

People and Culture Generalist

Company: Playtech

Location: Other US Location

Posted Jan 21, 2025

Playtech Managed Services, a division of Playtech Group, is seeking a People & Culture Generalist for maternity leave cover. The role involves maintaining accurate employee records, managing HR databases, assisting with payroll processing, generating reports, ensuring adherence to company rules and policies, onboarding and offboarding employees, supporting HR projects and events, and coordinating with external vendors. The ideal candidate should have previous HR experience, proficiency in Microsoft Excel, fluency in English, strong organizational skills, and a friendly, people-oriented personality. Playtech values team collaboration, diversity, and employee wellbeing, offering personalized development plans and a fun, creative work environment.

Product Designer

Company: SwissBorg

Location: Other US Location

Posted Jan 21, 2025

SwissBorg, a platform for investing in cryptocurrencies, is seeking a Product Designer with 4-6 years of experience in consumer-facing tech products. The role involves crafting an exceptional onboarding experience, collaborating with development teams, and analyzing user feedback. The company offers a meritocratic bonus system, flexible working hours, and continuous learning opportunities. SwissBorg values diversity and inclusivity, encouraging applications from all backgrounds.

Customer Success Representative

Company: Verysell Group

Location: Other US Location

Posted Jan 21, 2025

SmartDev, a leading provider of global software solutions, is expanding its development team. The company, established in 2014 and a subsidiary of Verysell Technologies Group Switzerland, combines Swiss quality with Vietnamese passion. They offer tailor-made mobile apps and websites using popular frontend and backend technologies. The ideal candidate for the Customer Success Representative role should have at least 3 years of experience, strong sales skills, and the ability to explain technical concepts clearly. Benefits include a competitive salary, flexible work environment, and opportunities for career growth.

Finance Controller - ISSC

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 21, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries and clients, ranging from startups to large corporations. The company is part of the NEC Corporation, a top 50 innovative company, known for its focus on safety, security, fairness, and equality. The job description outlines a significant role responsible for driving the development of the shared services operating model in India, focusing on finance transformation, transition management, service management, continuous improvement, and people management.

Customer Operations Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are seeking a Customer Operations Manager to lead their Operational Support and Customer Service teams, ensuring exceptional customer experience and adherence to policies. The role involves managing day-to-day operations, driving process improvements, and fostering a positive team culture. Zopa values flexible working and diversity, offering hybrid work arrangements and a culture that embraces different backgrounds.

Data Analyst

Company: PayMongo

Location: Other US Location

Posted Jan 21, 2025

PayMongo, a financial technology company founded in March 2019, is seeking a Data Analyst to join its Insights and Analytics team. The role involves working cross-functionally with various departments, building frameworks, ensuring accurate data access, and communicating insights effectively. The ideal candidate should have 12 years of experience in Data Analytics, proficiency in SQL, and a track record of delivering high-quality data projects. Bonus points for Python proficiency, financial reporting knowledge, and prior fintech experience.

Working Student, Hero Support

Company: Delivery Hero

Location: Other US Location

Posted Jan 21, 2025

Delivery Hero, a leading global delivery platform, is seeking a Working Student Hero Support for their People Operations Team in Berlin. The role involves gaining practical experience in people management, supporting the entire employee lifecycle, and maintaining HRIS system tasks. The ideal candidate should be a quality-driven, fast learner with superior attention to detail, and a strong interest in German labor law. The company offers a hybrid working model, 27 days holiday, health benefits, and a diverse and inclusive work environment.

People and Organization Specialist

Company: XP Power

Location: Other US Location

Posted Jan 21, 2025

XP Power is a global leader in power solutions for Industrial Technology, Healthcare, and Semiconductor Manufacturing Equipment sectors. They design and manufacture power controllers, serving a global bluechip customer base from 29 locations. The company values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. The job description involves managing recruitment, admin tasks, and requires a Bachelor's degree in HR or related field with 2-3 years of experience in manufacturing industries. XP Power offers a safe, stimulating, and collaborative work environment, valuing diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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