Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sales Development Representative

Company: CleverTap

Location: Other US Location

Posted Jan 21, 2025

The Sales Development Representative role involves qualifying leads, engaging with prospects, and collaborating with cross-functional teams. The ideal candidate should have 2+ years of B2B sales experience, fluency in English and Arabic, excellent communication skills, and the ability to work in a fast-paced environment. SaaS sales experience and knowledge of MarTech solutions are a plus. The role offers opportunities for growth in a global, fast-paced startup with a focus on customer engagement and personalized experiences.

Apartment Resident Relations Manager- The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring two Resident Relations Managers for a luxury community in Revere, MA. The role involves managing resident relations, handling complaints, supporting residents during move-out processes, and ensuring resident retention. The company offers competitive compensation, lease renewal commissions, rent discounts, and various benefits. The ideal candidate should have strong customer service experience, be goal-driven, adaptable, and a team player. The application deadline is 01/23/2025.

Solutions Engineer

Company: CleverTap

Location: Other US Location

Posted Jan 21, 2025

CleverTap, a global growth-stage startup, is seeking a Solutions Engineer with a B Tech degree and 3-4 years of experience in B2B product sales. The role involves pre-sales support, technical expertise, and solution design. The ideal candidate should have a strong technical background, experience in mobile apps, website development, or marketing automation tools. The measure of success includes win ratio for large deals and booking ARR. CleverTap offers a fast-paced, dynamic environment with opportunities for innovation and professional growth.

Senior Software Engineer – R&D ENT Navigation

Company: Brainlab

Location: Other US Location

Posted Jan 21, 2025

Brainlab, a German company founded in 1989, is seeking a Senior Software Engineer for its new RampD ENT Navigation team. The team aims to develop innovative optical and magnetic tracking technologies for image-guided surgeries. The role involves full-stack software development, working closely with other RampD teams, and releasing subsystems according to medical standards. The ideal candidate should have a degree in Computer Science or a related field, at least 5 years of software engineering experience, and expertise in C++, C, JavaScript, HTML5, and React. The company offers a supportive international team, meaningful work, flexible working hours, and comprehensive benefits.

Account Manager, Italian & English Speaker

Company: Nexo

Location: Other US Location

Posted Jan 21, 2025

Nexo, a leading digital assets wealth platform, is seeking an experienced account manager to handle high-net-worth individuals' accounts. The role involves building and maintaining relationships, maximizing revenue, and ensuring detailed knowledge of Nexo's offerings and market conditions. The company offers an attractive remuneration package, learning opportunities, a hybrid work environment, and a wellness program.

Partnership Director - UK

Company: Insider

Location: Other US Location

Posted Jan 21, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Partnership Director for its London office. The role involves acquiring, developing, and growing Insider's Partner Network with top digital agencies and consultancies. The ideal candidate should have 5+ years of experience in partner agency development, leadership experience with digital agencies, consultancies, and system integrators, strong business acumen, and excellent communication skills. The Partnership Director will work with Insider's global offices to improve partnership practices, grow partner portfolios, and manage partnerships. Insider, a unicorn company with a $500M Series E funding round, is recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. The company is committed to corporate social responsibility and has a diverse, talented team across 27+ countries.

Senior Solutions Architect- DevOps

Company: H2O.ai

Location: Other US Location

Posted Jan 21, 2025

H2Oai, founded in 2012, is a leading AI company that democratizes Generative AI. Their open-source platform, h2oGPT, combined with Document AI and Driverless AI, has transformed numerous global organizations, including AT&T, Commonwealth Bank of Australia, and Progressive Insurance. H2Oai's AI for Good program supports nonprofits in education, healthcare, and environmental conservation. The company is a Visionary in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning Platforms. As a Senior Solution Architect, you'll work closely with customers and H2Oai teams, providing technical professional services, and architecting end-to-end AI solutions.

Senior Manager of Customer Experience

Company: Eko

Location: Other US Location

Posted Jan 21, 2025

Eko, a rapidly growing digital health company, is seeking a Senior Manager of Customer Experience to lead and evolve their CX team. The role involves building scalable support processes, defining the CX voice and tone, enhancing brand engagement, driving operational efficiency, collaborating across teams, and inspiring the team. Eko, with over $165M in funding, is committed to providing healthcare professionals with advanced digital tools for accurate diagnosis and effective treatment. The company is recognized as a Great Place to Work and offers competitive benefits and perks.

Escalations TL

Company: Tufin

Location: Other US Location

Posted Jan 21, 2025

Tufin is inviting you to join a people-centric culture with opportunities for career growth, mentorship, and a chance to make a difference in the cyber security industry. As an Escalations TL, you will lead a team, troubleshoot complex issues, and collaborate with R&D teams to resolve customer problems. Requirements include at least 2 years of team leadership, 3 years of Java server-side development, 2 years of Kubernetes experience, and excellent communication skills.

Senior Consultant - SMB Accounts

Company: Plum

Location: Other US Location

Posted Jan 21, 2025

Plum is a platform offering employee insurance and health benefits, aiming to make health insurance accessible and inclusive for modern organizations. With healthcare costs in India rising 3x the general inflation rate, Plum is poised to provide high-quality insurance to 10 million lives by FY2030. The company is currently seeking experienced account managers to help manage the transition from startup to scaleup, focusing on customer satisfaction, product knowledge, and strategic planning. The role involves being the face of Plum to SME customers, developing engagement plans, executing upsell and cross-sell opportunities, and driving customer retention through extraordinary service.

Specialist ABM, Regional Marketing - MENA

Company: Checkout.com

Location: Other US Location

Posted Jan 21, 2025

Checkout.com, a leading fintech company, is seeking a Regional Marketing Specialist for the MENA region. The role involves driving revenue growth through customer-centric Account-Based Marketing (ABM) and integrated marketing efforts. The successful candidate will develop and execute ABM campaigns, create tailored messaging, and collaborate with merchants to strengthen advocacy. The role requires 3-5 years of B2B marketing experience, preferably in payments or fintech, and proficiency in English and Arabic. The company values diversity, inclusivity, and equal opportunities, and offers a dynamic team environment.

Senior Sales Executive, Media

Company: Sportradar

Location: Other US Location

Posted Jan 21, 2025

Sportradar, a global leader in digital sports services, is seeking an experienced Senior Sales Executive Media for EMEA. The role involves driving new business growth in Europe by selling to broadcasters, brands, and agencies. The ideal candidate should have proven experience in new business development, a strong focus on new business, and experience in selling technical solutions to broadcasters and media brands. Sportradar offers a dynamic work environment, competitive benefits, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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