Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Full Stack Engineer

Company: Kpler

Location: Other US Location

Posted Jan 21, 2025

Kpler, a dynamic company founded in 2014, is seeking a senior software engineer for its Notifications platform. The role involves creating an engine for real-time notifications, integrating datasets, onboarding teams, and participating in the roadmap creation. The ideal candidate should have a degree in Computer Science or related field, at least 5 years of experience with Scala, Java, TypeScript, and RESTful APIs, strong English skills, and proficiency in relational databases, cloud platforms, and CICD processes. Familiarity with distributed systems, event streaming technologies, and Agile frameworks is a plus. Kpler values customer satisfaction, teamwork, and innovation, and is committed to diversity and inclusion.

L3 Engineer

Company: Smarsh

Location: Other US Location

Posted Jan 21, 2025

Smarsh is a leading company in digital communications risk management, serving over 6500 organizations in regulated industries. They offer comprehensive solutions to identify and prevent compliance, legal, or reputational risks across 80+ communication channels. Smarsh's innovative approach has earned them recognition from analysts like Gartner and Forrester, and they are consistently featured in the Inc 5000 list of fastest-growing American companies. The company culture values lifelong learning, collaboration, and diversity. They are seeking a skilled professional with expertise in Core Java, Python, and related technologies, along with strong leadership and problem-solving abilities.

Employee Data Owner - HR Core

Company: Cargill

Location: Other US Location

Posted Jan 21, 2025

The Employee Data Owner HR Core role involves leading value creation and operational efficiencies through data management, exploitation, and strategy development. The role requires defining and developing a global data strategy for the HR organization, influencing data ownership, and fostering a cultural change where data is viewed as a strategic business asset. The ideal candidate should have a Bachelor's degree, at least six years of related work experience, and preferably 3+ years of experience in SAP SuccessFactors Employee Central. Strong communication skills and a customer focus approach are essential due to the need to navigate across multiple stakeholders.

Customer Success Manager - Mid-Market

Company: Klaviyo

Location: Other US Location

Posted Jan 21, 2025

Klaviyo, a rapidly expanding NYSE-listed enterprise technology company, is seeking passionate Customer Success Professionals (CSMs) for its dynamic London office. The ideal candidate will have a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. The role involves driving positive Net Revenue Retention, devising customized success plans, and composing strategies to increase email, SMS, and digital channel revenue for customers. The company values diverse backgrounds and experiences, and is committed to innovation, customer success, and fostering a collaborative work environment.

Software Engineer - .Net/React

Company: 3Pillar Global

Location: Other US Location

Posted Jan 21, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. In 2024, 3Pillar Global India was named a Great Place to Work for the seventh year in a row. The company is seeking a skilled software engineer with expertise in .NET Core, C, ReactJS, MS SQL Server or Postgresql, git, unit testing, and Agile methodologies. The ideal candidate will have experience in engineering software systems of medium to large scope and complexity, and proficiency in the English language.

Senior Crude Oil Analyst

Company: Kpler

Location: Other US Location

Posted Jan 21, 2025

Kpler, a market leader in commodity data and analytics, is seeking an experienced market professional to join their research team. The role involves producing market-driven research content on oil markets, developing and updating proprietary models, and collaborating with sales and marketing teams. The ideal candidate will have 5+ years of experience in oil market analysis, strong analytical skills, and excellent communication abilities. Kpler values innovation, growth, and inclusivity, offering a dynamic work environment with opportunities for personal development.

Cyber Risk Analyst II

Company: Sophos

Location: Other US Location

Posted Jan 21, 2025

Sophos, a global cybersecurity leader, is seeking a Cyber Risk Analyst II to assess and prescribe remediation actions for vulnerabilities in customer environments. The role involves reviewing recurring assessments, developing risk-based remediation plans, and collaborating with stakeholders to prioritize vulnerability remediation. The ideal candidate will have a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, along with 24 years of experience in vulnerability assessments. They should possess exceptional writing, documentation, and presentation skills, and have an advanced understanding of Vulnerability Management practices and risk analytics modeling.

Manager - IT Support

Company: Sophos

Location: Other US Location

Posted Jan 21, 2025

Sophos, a global cybersecurity leader, is seeking an experienced IT Support Manager for the APAC region. The role involves managing a team of 13 IT support specialists, ensuring seamless operational support across various APAC offices, and collaborating with other IT Support Managers in EMEA and NA regions. The IT Support Manager will oversee IT support operations, lead a team, manage key metrics, and ensure smooth operations within the Follow-the-Sun support model. The ideal candidate should have a Bachelor's degree in IT, advanced certifications, and at least 5-7 years of experience in IT support management, with at least 3 years in a regional or global role. Strong understanding of IT infrastructure, networking, and systems administration is required, along with hands-on experience with ticketing systems, monitoring tools, and reporting platforms. Excellent leadership, team management, and communication skills are essential. Sophos operates a remote-first working model and offers a diverse and inclusive environment.

Apartment Community Manager - The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring two Apartment Community Managers for a luxury community in Revere, MA. The role involves leading and developing a team, providing excellent service, managing budgets, and achieving operational and financial goals. The company offers competitive compensation, commissions, and additional benefits such as paid time off, medical insurance, 401k, and opportunities for professional development. The ideal candidate has at least 4 years of experience in sales, customer service, and asset management, with a proven track record in leadership and sales processes.

Principal Electrical Systems Engineer - Battery Storage

Company: Fluence

Location: Other US Location

Posted Jan 21, 2025

The job posting is for a Principal Systems Engineer role focused on leading and driving system-level design integration and optimization for grid-scale Battery Energy Storage Systems (BESS). The role involves developing and overseeing system architecture, reviewing system requirements, leading advanced load flow studies, developing single-line diagrams, acting as a technical authority for New Product Introduction (NPI), collaborating with cross-functional teams, overseeing system performance analysis, providing leadership in selecting and validating key electrical components, reviewing and ensuring product compliance with global and regional standards, directing and mentoring engineers, delivering system-level documentation, driving innovation, and mentoring engineering teams. The ideal candidate should have a Bachelors or Masters degree in Electrical Engineering, 12-18 years of experience in Electrical Systems Design for Renewables, BESS, Solar, Wind, or Power Generation industries, and technical expertise in designing, validating, and integrating BESS systems, power flow studies, short-circuit analysis, harmonic analysis, arc flash studies, batteries, PCS, inverters, transformers, BMS controls, and low-medium voltage switchgear.

Apartment Leasing Sales Consultant - The Chase at Overlook Ridge

Company: AIR Communities

Location: Other US Location

Posted Jan 21, 2025

AIR Communities is hiring Leasing Consultants for a luxury apartment community in Revere, MA. The role involves working onsite, managing customer service, and exceeding sales goals. The company offers competitive compensation, rent discounts, onsite living options, and opportunities for professional growth. Qualifications include 1+ year of sales and customer service experience, adaptability, and excellent customer service skills.

Sr Staff Systems Design Engineer (SNOW Architect)

Company: Dexcom

Location: Other US Location

Posted Jan 21, 2025

Dexcom Corporation, a global leader in continuous glucose monitoring, is expanding its vision beyond diabetes to empower people to take control of their health. The company is seeking a ServiceNow Platform Architect to build a solid foundation for business cases and future growth, ensure the right governance processes, and collaborate with other architecture teams. The ideal candidate will have in-depth knowledge of enterprise security and architecture, ServiceNow Application Development, database design, and strong requirements-gathering skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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