Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Quality Control Manager

Company: iParametrics, LLC

Location: Other US Location

Posted Jan 20, 2025

iParametrics is seeking a Quality Control Manager for an 8-month project in Key West, FL, with potential for extension. The role involves managing field quality control, ensuring compliance with safety standards, and maintaining strong client and subcontractor relationships. The ideal candidate should have at least 5 years of experience in a similar role, proficiency in contract language review, and OSHA safety training. The company offers competitive compensation and benefits, including medical, dental, vision, 401k matching, and paid time off.

Gestionnaire, Boutique

Company: SSENSE

Location: Other US Location

Posted Jan 20, 2025

SSENSE, a Montreal-based international tech platform, is seeking a store manager for its flagship location in the Vieux-Port of Montreal. The role involves overseeing sales and operations, managing a team of 65 passionate employees, and collaborating with internal departments to ensure operational efficiency, customer engagement, and profitability. The ideal candidate will have 5-7 years of retail management experience, strong knowledge of SSENSE's brands, and a proven track record in coaching high-performing teams. Benefits include comprehensive health and dental coverage, parental support programs, and a commitment to diversity and inclusivity.

Business Consultant - Corpus Christie, TX

Company: FrankCrum

Location: Other US Location

Posted Jan 20, 2025

FrankCrum, a family-owned business since 1981, is seeking a full-time Business Consultant in Corpus Christi, TX. The role involves prospecting and obtaining direct sales, educating potential clients about the FrankCrum product line, and developing and presenting proposals. FrankCrum offers competitive benefits including health insurance, retirement plans, education reimbursement, and more. The company is recognized as a Top Workplace in Tampa Bay for over 10 years, with a strong family culture and commitment to integrity, prosperity, and affinity.

Administrative Assistant - Marketing

Company: Atec, Inc.

Location: Other US Location

Posted Jan 20, 2025

The role involves coordinating administrative and clerical activities in the Marketing Department, requiring proficiency in Microsoft Suite and Design Software. Essential duties include website updates, maintaining customer relations, scheduling meetings, and providing administrative support. The position also involves understanding and adhering to Atec International Standards Organization AS9100ISO policies, participating in continuous improvement activities, and occasionally assisting with company travel arrangements. The employee is expected to be proficient in computer software, including Microsoft office products, and may need to work extended hours or travel occasionally.

Lead - Security Management

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company dedicated to providing comprehensive security solutions, emphasizing safety, excellence, and professional growth. The Security Site Lead role involves overseeing daily security operations, managing personnel, implementing security protocols, and ensuring a secure environment. Key responsibilities include team leadership, protocol implementation, incident management, risk assessment, communication, training, reporting, collaboration, and compliance. The ideal candidate should have a college degree, at least 2 years of security experience, and relevant certifications. Strong leadership, communication, and technical skills are required, along with the ability to work in various conditions.

Key Account Executive (Chihuahua)

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a Field Sales representative to manage and motivate a team, create and manage an annual business unit plan, and develop customer relationships. The ideal candidate will have knowledge of the market, sales experience, strong organizational skills, excellent communication skills, and a solid understanding of sales and negotiation processes. The company offers a diverse portfolio of iconic brands and cutting-edge manufacturing facilities. Mondelēz International is an equal opportunity employer with a focus on work-life balance practices.

Senior DevOps Engineer

Company: Reveleer

Location: Other US Location

Posted Jan 20, 2025

Reveleer is a healthcare data and analytics company that leverages AI for health plans' Quality Improvement, Risk Adjustment, and Member Management programs. Their platform enables plans to manage enrolment, provider outreach, data retrieval, coding, abstraction, reporting, and submissions. Reveleer's Technology organization seeks a Senior DevOps Engineer to build and manage their cloud-native SaaS platform, ensuring excellent developer and customer experiences. The ideal candidate should have extensive experience in DevOps, SRE, and cloud architecture, with proficiency in AWS, Kubernetes, Docker, and observability tooling.

Co-pack planner

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a candidate with 35 years of experience in planning, copacking, manufacturing, and replenishment to lead copacking operations. The role involves managing end-to-end copacking processes, ensuring service cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance. The candidate will work with internal and external third-party logistics vendors and business partners to ensure effective management, timely solutions, and execution. Key responsibilities include inventory management, track and trace claims management, invoice management, compliance execution, HSE quality risk management, tenders support, and third-party performance management. The ideal candidate should have a Bachelor's degree in Supply Chain Management, Business Administration, or a related field, and experience in relevant SAP processes. They should be action-oriented, able to work under pressure, and have strong communication and planning skills.

Sr. DevOps Engineer

Company: Oteemo Inc.

Location: Other US Location

Posted Jan 20, 2025

Oteemo is a leading-edge technology consulting firm specializing in cloud-native and enterprise DevSecOps transformations. They are seeking an experienced Senior DevOps Engineer with extensive AWS knowledge, particularly with Lambda, IAM, API Gateway, SNS, SQS, EventBridge, CloudFront, S3, RDS, RDS Proxy, Secrets Manager, KMS, and CloudWatch. The ideal candidate will design, build, and maintain automation and CICD pipelines in a serverless AWS environment, manage and configure AWS services, optimize and manage Lambda functions at scale, leverage AWS CDK for infrastructure as code, work with Typescript and other relevant programming languages, implement and maintain DynamoDB databases, ensure security, scalability, and performance, and collaborate with cross-functional teams. Oteemo values drive, passion, energy, commitment to quality, customer focus, superior communication skills, technical skills, and business acumen. They offer the opportunity to make a noticeable difference, tremendous growth opportunity, complex challenges, and competitive pay and benefits.

Associate Manager – Customer Experience

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their core expertise includes digital transformation, optimizing operations, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The job description involves preparing sampling plans, ensuring transaction monitoring, conducting audits, and driving quality awareness programs. Stakeholder management includes collaborating with various teams and ensuring employee satisfaction. Team development focuses on skill enhancement and process efficiency.

Analista Jr de Sales Administration

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a candidate for a temporary, fixed-term position in Service Operations Delivery. The role involves day-to-day administration and operation support, ensuring processes are adhered to and documented. The ideal candidate will have experience in administration with a strong customer service orientation, computer literacy, and meticulous attention to detail. They will work in Wacam, Mondelēz International's Latin America presence, and will be responsible for maintaining service quality, complying with standard operating procedures, and identifying continuous improvement opportunities.

Solution Architect

Company: Coupa Software

Location: Other US Location

Posted Jan 20, 2025

Coupa offers a community-generated AI and industry-leading total spend management platform for businesses of all sizes. The company empowers users to make smarter, more profitable business decisions to improve operating margins. Coupa is a pioneer in technology, fostering a collaborative culture driven by transparency and a commitment to excellence. The Solution Architect role involves leading implementation design with customers, advising on best practices, and supporting design workshops. The ideal candidate has 3+ years of experience in a similar role, proficiency in procurement processes, and excellent interpersonal skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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