Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Data Product Lead - Commercial

Company: Takeda

Location: Other US Location

Posted Jan 20, 2025

Takeda is seeking a Data Product Lead to manage the strategy and optimization of commercial data products, including RWD. The role involves defining product vision and strategy, data integration and management, roadmap development, cross-functional collaboration, data governance, analytics, vendor management, process improvement, data quality and security, market insights, user experience enhancement, and stakeholder engagement. The ideal candidate should have a Bachelor's degree in Data Science, Business, Marketing, or a related field, with a Masters degree preferred. They should have 5+ years of experience in product ownership, data management, or commercial operations within the pharmaceutical, healthcare, or biotechnology industry. Strong skills in data management, data integration, data governance, data analytics, visualization tools, cloud computing platforms, project management, and communication are required. Familiarity with CRM platforms, predictive analytics, machine learning, AI applications, and knowledge of the pharmaceutical industry are preferred.

Loyalty Specialist EMEA

Company: Brooks Running

Location: Other US Location

Posted Jan 20, 2025

Brooks is a passionate team dedicated to inspiring everyone to run and be active. They are seeking an eCommerce Loyalty Specialist to grow their Brooks Run Club (BRC) platform. The role involves administering and growing the BRC database, executing the program, maintaining email and website content, analyzing metrics, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in Sales/Marketing, 2+ years of online marketing/CRM experience, and strong computer skills. Fluency in English is required, and knowledge of digital marketing best practices is preferred. The candidate should be a running enthusiast and demonstrate Brooks' corporate values.

Strategic Partnership Manager

Company: QBE Insurance

Location: Other US Location

Posted Jan 20, 2025

QBE is seeking a Strategic Partnership Manager to shape the future of their business. The role involves managing and developing critical partnerships, working closely with internal and external stakeholders, and driving portfolio growth. The ideal candidate should be an experienced strategic leader in the insurance industry with a proven track record in creating and implementing successful growth strategies. They should possess high commercial acumen, strong stakeholder management skills, and the ability to make data-driven decisions. QBE offers a range of benefits including hybrid working, wellbeing programs, flexible leave, and various insurance discounts. The company is committed to an inclusive workplace and has received several awards for its diversity and wellbeing initiatives.

Partner Account Executive (MSP) - EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a seasoned B2B sales professional with 5+ years of experience, preferably in the IT or MSP sector. The ideal candidate will have a proven track record in driving commercial growth, excellent communication skills, and a solid understanding of IT environments. Key responsibilities include client acquisition, business development, account management, solution selling, collaboration, and reporting. The role offers the opportunity to work in a dynamic, fast-paced environment, make a meaningful impact, and take one's career to the next level. Lansweeper values resilience, a results-driven approach, and the ability to work independently and manage multiple clients and priorities.

Working Student – Product Management Loop-X

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

Brainlab, a German medical technology company founded in 1989, is seeking a committed Working Student for its LoopX team. The LoopX mobile imaging robot is designed for intraoperative 2D and 3D imaging, supporting workflow optimization in various clinical applications. The role involves market analysis, competition research, product compatibility evaluation, and customer visit support. Qualifications include an engineering or technical degree, strong organizational skills, motivation, and proficiency in English and German. Clinical knowledge and a business or medical background are beneficial. The company offers a supportive international team, career development opportunities, flexible working hours, and comprehensive benefits including a company restaurant, fitness program, and social events.

Senior Backend Engineer - Wallets

Company: BitGo

Location: Other US Location

Posted Jan 20, 2025

BitGo, a leading digital asset financial services provider, is seeking a Senior Software Engineer for its Bangalore team. The role involves building robust APIs, libraries, and services for wallet services, staking, and SDK. The engineer will also collaborate with all engineering teams, provide mentorship, and ensure security features for Bitcoin custody. BitGo offers competitive benefits including a hybrid working model, IT equipment support, medical insurance, and a wellbeing allowance.

(Advanced) Support Specialist

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

DigitalOR Solutions GmbH, a subsidiary of Brainlab, specializes in integrating high-tech medical platforms and advanced video-audio routing systems in hospitals. They offer customized solutions and technical support, ensuring high standards of patient care. The company is seeking a skilled Installation Technician with 13+ years of experience in technical installation roles, preferably in healthcare. The role involves installing, configuring, and testing hardware and software systems, managing installation progress, and collaborating with project managers and technical teams. The company offers a supportive international team, meaningful work, 30 vacation days, and comprehensive training opportunities.

FP&A analyst

Company: Brevo

Location: Other US Location

Posted Jan 20, 2025

Brevo, a leading CRM suite, is seeking an FP&A Analyst to support financial planning and analysis activities. The role involves ensuring financial data accuracy, contributing to the monthly closing process, developing budgeting frameworks, and collaborating with business partners. The ideal candidate should have a degree in Audit, Controlling, or a related field, with 3+ years of experience in FP&A or audit/consulting. Strong Excel skills, data-driven projects, and analytical skills are required. Brevo offers a competitive package including meal vouchers, healthcare, RTT, global company offsites, and more.

Technical Success Manager (MSP)- EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a passionate individual with a background in IT, network technologies, and customer success to join their team. The role involves pre-sales support, onboarding, enablement, and technical support for Managed Service Providers (MSPs). Key responsibilities include understanding MSPs' technical requirements, providing technical demos, designing onboarding plans, conducting training sessions, and serving as the primary technical contact for MSPs. The ideal candidate should have a degree in IT or a related field, proven experience in service delivery or technical account management, deep understanding of network architecture, resilience, high emotional intelligence, strong communication skills, and problem-solving abilities. Fluency in Spanish or Portuguese (for AMER region) or French, German, or Italian (for EMEA region) is a plus. This is an opportunity to shape the MSP onboarding journey at Lansweeper and contribute to building scalable programs for a global audience.

O2C BILLING ANALYST

Company: Informa

Location: Other US Location

Posted Jan 20, 2025

Informa is a leading business intelligence, academic publishing, knowledge, and events company. The Order-to-Cash (O2C) Billing Analyst role involves managing and optimizing the billing process, ensuring accurate and timely invoicing, resolving billing discrepancies, and maintaining compliance with company policies. The role requires meticulous attention to detail, proficiency in financial systems, effective collaboration with internal teams, and excellent communication skills. Key responsibilities include executing billing procedures, maintaining quality control, ensuring revenue recognition follows Informa Group Policy, and managing billing disputes. The ideal candidate should have strong analytical skills, attention to detail, and a problem-solving mindset.

Senior Product Manager

Company: Model N

Location: Other US Location

Posted Jan 20, 2025

The Senior Product Manager for Model N's High Tech product line will lead a team to drive the product's success, expand market share, and develop innovative solutions. The role involves engaging with customers, shaping the product roadmap, and collaborating with cross-functional teams. The ideal candidate should have a proven track record in defining, developing, and delivering enterprise B2B software products, with experience in Channel and Distribution management, pricing, and incentives within the HighTech industry.

Finance Manager

Company: Cavista

Location: Other US Location

Posted Jan 20, 2025

Cavista is a global technology solutions provider that empowers organizations with custom-built software solutions to increase operational efficiency. They are currently hiring a full-time Finance Manager in Lagos, Nigeria. The role involves working with the leadership team to model business scenarios, build and track performance metrics, and manage the company's financial responsibilities. The ideal candidate should have a Bachelor's or Master's degree in Accounting or Finance, be a chartered accountant with at least 5 years of experience, and have practical knowledge of MS Office applications and accounting software. Cavista offers competitive compensation, a 5-day workweek, flexible hours, comprehensive health insurance, wellness programs, employee training, growth opportunities, remote working options, and a work-from-anywhere policy.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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