Customer Satisfaction Jobs in Other US Location

765,492 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Regional Sales Manager, Private Client

Company: FARFETCH

Location: Other US Location

Posted Jan 20, 2025

Farfetch, a global marketplace for luxury fashion, is seeking a Regional Sales Manager for the LATAM Private Client department. The role involves enhancing the customer experience for top clients, growing the clientele, and increasing brand desirability. The manager will lead a team of Senior Stylists, Stylists, and Assistants, setting goals, providing guidance, and analyzing sales reports. The ideal candidate has sales leadership experience, commercial awareness, and proficiency in Salesforce and Excel. Farfetch is an equal opportunities employer.

Director, Customer Success

Company: Deputy

Location: Other US Location

Posted Jan 20, 2025

Deputy, a global SaaS workforce management company, is seeking a Director of Customer Success to drive customer satisfaction, retention, and growth. The ideal candidate will have a proven track record in building and scaling customer success teams, driving customer adoption, and fostering strong customer relationships. The role involves working closely with cross-functional stakeholders, developing and executing customer success strategies, and leading a team to deliver exceptional results. Deputy offers a highly collaborative working environment, flexible coworking space, free happy hours, employee stock ownership, pension matching, private health and dental insurance, paid parental leave, flexible holiday time, and a work from home stipend.

Product Manager - Biochem/Life Sciences- Remote

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC's Clinical Diagnostics Division offers a wide range of diagnostic solutions and component materials, partnering with IVD assay developers, pharmaceutical CROs, and academic institutions. The company's operating entities include SeraCare Life Sciences, Maine Standards Company, and the Native Antigen Company. LGC employs over 300 staff in FDA-registered and ISO-accredited facilities across the USA and UK. The job description involves analyzing market drivers, monitoring product portfolio performance, and engaging with sales and business development teams. The role requires a Bachelor's degree in Marketing, Business Administration, Medical Technology, or a related scientific discipline, along with 13+ years of product management, marketing, or clinical laboratory experience. LGC offers competitive compensation, comprehensive benefits, flexible work options, and a supportive company culture.

Technical BI Analyst / BI Product Manager (100 % from the EU, the UK or Switzerland)

Company: NeuroNation - Mind & Brain Health Technology

Location: Other US Location

Posted Jan 20, 2025

NeuroNation, a leading brain training platform used by over 28 million people worldwide, is seeking a data-driven product team member. The role involves managing technical projects, analyzing data, driving product strategy, and collaborating with cross-functional teams. The ideal candidate should have at least 2 years of experience in a similar role, advanced knowledge of R or Python, strong project management skills, and experience in SQL. The company offers the opportunity to make a real difference, work on cutting-edge technology, and enjoy a flexible work environment.

Insurance Product Manager

Company: Cover Genius

Location: Other US Location

Posted Jan 20, 2025

Cover Genius, a Series E insurtech, offers protection for global customers of major digital companies. They are recognized for their innovative insurance distribution platform and diverse team. The company is seeking an Insurance Product Manager to develop and source new products, maintain existing ones, and foster relationships with insurers. The role involves product development, partner collaborations, and regulatory monitoring. Ideal candidates have 5+ years of insurance experience, ASIC's RG 146, policy design skills, and strong communication abilities.

Account Manager - DACH and Benelux

Company: Anomali

Location: Other US Location

Posted Jan 20, 2025

Anomali, a leading AI-powered security operations platform, is seeking a talented and passionate Account Manager for the DACH and Benelux regions. The role involves supporting the go-to-market strategy, growing revenue from enterprise and government organizations, and managing the full customer engagement lifecycle. The ideal candidate should have a minimum of 5 years of direct enterprise cybersecurity sales experience, a proven track record of overquota achievement, and strong experience in selling into several verticals. The role requires excellent communication skills, a consultative sales approach, and the ability to connect with individuals at all levels. The position is based in Germany, ideally Munich or Frankfurt, and involves travel across the region.

Senior Project Manager - Product Development

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC Biosearch Technologies is a global life science tools company seeking an experienced Project Manager for a 6-month fixed term contract. The role involves leading large and sophisticated product development projects, including enzymes, nucleic acids, next-generation sequencing, oligonucleotides, and instruments. The successful candidate will provide leadership, mentorship, and direction to an international project team, ensuring compliance with key industry standards and relevant accreditations. LGC values passion, curiosity, integrity, brilliance, and respect, and strongly believes in equal opportunities for all job applicants and employees.

Reconciliation Specialist

Company: WISE

Location: Other US Location

Posted Jan 20, 2025

Wise, a global technology company, is seeking a Reconciliation Specialist in Tallinn to join their international operations team. The role involves performing high-level reconciliation tasks, investigating discrepancies, and working closely with payments teams. The successful candidate will have the opportunity to make an impact, challenge themselves, inspire teams, and work globally. The ideal candidate should have excellent English skills, basic Excel skills, be accurate, a clear communicator, and comfortable working autonomously. Relevant experience in operations and reconciliation is preferred.

Senior Identity and Access Management (IAM) Engineer

Company: Western Digital

Location: Other US Location

Posted Jan 20, 2025

Western Digital is seeking an experienced Information Security IAM professional to manage DUO MFA, Microsoft Information Protection MIP, Key Management Services KMS, and support Mobile Device Management MDM and Active Directory AD/Azure AD Entra ID. The role involves administering and managing various platforms, implementing and enforcing policies, conducting audits, optimizing IAM processes, and providing training. The ideal candidate should have 6+ years of IT or Information Security experience, with a focus on identity and access management, and proficiency in PowerShell, Python, and IAM tools.

Web and Java Full Stack Architect

Company: Transaction Network Services

Location: Other US Location

Posted Jan 20, 2025

TNS is seeking an experienced Full Stack Architect with a minimum of 10 years of experience in fullstack development and application design patterns. The role involves architecting new products, designing scalable and cost-effective solutions in a public and hybrid cloud environment, and working with technical leaders to address pain points. The ideal candidate should have hands-on experience with React or Angular, Spring Boot, Java, Scala, RESTful services, and cloud providers like AWS. Exposure to AI/ML, edge computing, and Agile methodologies is a plus. TNS offers opportunities for personal growth and is an equal opportunity employer.

Underwriting Consultant, National Accounts

Company: MetLife

Location: Other US Location

Posted Jan 20, 2025

National Accounts is seeking an Underwriting Consultant with 4+ years of experience in group insurance underwriting. The role involves providing group underwriting services for new business and renewals of dental, disability, life, vision, and voluntary products. Key responsibilities include participating in strategy meetings, analyzing risk, underwriting new business and renewals, pricing plan alternatives, and collaborating with internal and external partners. Essential skills include excellent communication, analytical, and problem-solving capabilities, adaptability, strong customer service, organizational skills, and proficiency with Microsoft products. A bachelor's degree in a related field is preferred. MetLife offers competitive compensation, comprehensive benefits, and a drug-free workplace. The company is recognized as one of the world's most admired and best workplaces.

Fintech Operations Financial Analyst

Company: FARFETCH

Location: Other US Location

Posted Jan 20, 2025

FARFETCH is a global platform for luxury fashion, emphasizing operational excellence, inclusivity, and a positive impact. The company is seeking a Financial Planning & Control Analyst for its Fintech Operations in Porto, Portugal. The role involves managing payment reconciliation workflows, optimizing costs, and enhancing financial controls. The ideal candidate should have a degree in Finance, Economics, Engineering, or Mathematics, with 3+ years of experience in financial planning or business analytics. Proficiency in Microsoft Excel, SQL, and data visualization tools is required. The company offers health insurance, flexible working environment, training opportunities, and a commitment to equal opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages