Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Manager, Technology Internal Audit and Risk Governance

Company: Samsara

Location: Other US Location

Posted Jan 20, 2025

Samsara, a NYSE-listed IoT company, is seeking a Manager of Technology Internal Audit & Risk Governance for its growing team in Bangalore, India. The role involves managing the Bangalore Internal Audit team, driving improvements in testing processes, and developing internal audit projects. The ideal candidate should have 6+ years of relevant SOX, internal audit, risk, and compliance experience, strong communication and project management skills, and a bachelor's degree in Business, Accounting, or a related field. Samsara values diversity and offers a competitive compensation package, flexible working model, and a supportive work environment.

Senior Product Marketing Manager (10-month FTC)

Company: Frontify

Location: Other US Location

Posted Jan 20, 2025

Frontify is seeking a Senior Product Marketing Manager to join their collaborative team. The role involves driving product growth, championing the customer perspective, and advocating for Frontify's product. The ideal candidate will have 6+ years of experience in Product Marketing, particularly in the B2B SaaS space, and be passionate about understanding the product in-depth. They will work closely with Product Management and the broader Marketing function, gathering and synthesizing customer and market insights. Frontify offers a hybrid work format, competitive benefits, and a commitment to fostering an inclusive environment.

Principal Product Manager

Company: Auror

Location: Other US Location

Posted Jan 20, 2025

Auror, a New Zealand-based company, is expanding its product squad and seeks a Product Manager to drive growth strategy and execution. The role involves customer focus, product strategy, delivery, innovation, mentorship, commercial leadership, data-driven insights, and AI integration. The ideal candidate should have a proven track record in B2B SaaS product delivery, customer-centric mindset, strategic thinking, execution skills, excellent communication, and a bias for action. Benefits include competitive salary, employee share scheme, work-life balance, health insurance, family-friendly policies, personal growth opportunities, and team love.

Zephyr Enterprise Software Engineer Customer Support

Company: SmartBear

Location: Other US Location

Posted Jan 20, 2025

SmartBear is seeking a Production Support Engineer to join their team during a product transformation. The role involves solving challenging customer escalated problems, debugging application code, and providing patches. The ideal candidate should have 23 years of experience in Java 8 or higher, a Bachelors Degree in Computer Science or related field, and be willing to provide on-demand weekend support and rotational shifts. SmartBear offers career growth opportunities, invests in employee success, and promotes a culture of inclusivity and social responsibility.

Technical Support Specialist

Company: Yext

Location: Other US Location

Posted Jan 20, 2025

Yext, a leading digital presence platform for multilocation brands, is seeking a Technical Support Specialist. The role involves providing post-implementation support, troubleshooting issues, and collaborating with cross-functional teams. The ideal candidate should have 1+ years of professional work experience, strong problem-solving skills, and proficiency in Excel and SQL. Yext is committed to diversity and equal employment opportunities.

Manager, CRM/Customer Engagement Systems Engineer

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 20, 2025

Tapestry Inc, a global house of brands including Coach, Kate Spade, and Stuart Weitzman, is committed to inclusivity and diversity. The company values individuality and creativity, fostering an environment where employees can bring their unique perspectives to drive innovation. The role of Manager CRM Customer Engagement Systems Engineer in Tokyo involves developing, implementing, and maintaining CRM systems to enhance clienteling capabilities, provide customer insights, and drive customer acquisition and retention. Key responsibilities include identifying and resolving technical issues, managing system changes, and collaborating with cross-functional teams. The ideal candidate should have experience in CRM systems, strong analytical skills, and proficiency in programming languages. Tapestry Inc. is an equal opportunity employer, making decisions based on qualifications and not protected characteristics.

Steuerfachangestellte als HR Coordinator (m/w/d), GAS (FTC)

Company: NBCUniversal

Location: Other US Location

Posted Jan 20, 2025

NBCUniversal is seeking a HR Coordinator for a 2-year fixed term contract in the GAS region. The role involves supporting HR teams, managing recruitment and onboarding, processing payroll changes, maintaining HR systems, providing client services, and engaging employees. The ideal candidate should have proven HR experience, strong attention to detail, excellent communication skills in German and English, and the ability to work in a fast-paced environment.

Merchandiser/ Customer Service Executive (Chinese & English speaking)

Company: Avery Dennison

Location: Other US Location

Posted Jan 20, 2025

Avery Dennison, a global materials science company, is seeking a customer service professional with at least 2 years of related experience. The role involves addressing customer inquiries, coordinating with various teams, handling complaints, and preparing proforma invoices. The ideal candidate should have strong English skills, bilingual in Chinese is a plus, and proficiency in Microsoft Office and other relevant software. Excellent customer service and presentation skills are required, along with a willingness to work overtime if necessary.

Fraud Investigator

Company: Capital One

Location: Other US Location

Posted Jan 20, 2025

Capital One is seeking a Fraud Investigator for their Nottingham office. The role involves investigating Application Fraud, Account Takeover, and Disputes, with a salary of £27,000. The successful candidate will work in a fast-paced environment, demonstrating adaptability, attention to detail, integrity, and strong communication skills. The company offers comprehensive benefits, including training, flexible working hours, and opportunities for career progression. Capital One is committed to diversity and inclusion, partnering with various organizations to attract talent from all backgrounds.

Lead Developer

Company: Mendix

Location: Other US Location

Posted Jan 20, 2025

Mendix, a leading low-code application development platform, is seeking an expert Java developer to join their Rotterdam team. The role involves creating and maintaining assets and components, collaborating with customers and partners, and integrating the platform with external cloud platforms. Mendix values diversity, innovation, and a collaborative work environment. The ideal candidate should be familiar with platform and app integration, customer landscapes, and have proven experience in leading and mentoring a team.

Wholesale Key Account Specialist

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 20, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. The Key Account Specialist role involves managing order book from entry to shipment for key accounts in Europe, focusing on online accounts. The successful candidate will have experience with online wholesale accounts, knowledge of order management process, and proficiency in Microsoft 365. They will act as a point of contact for accounts, provide best-in-class service, and resolve issues. The role also involves reporting, analysis, and supporting commercial activities. Tapestry offers hybrid working, volunteering opportunities, learning and development, and various benefits including healthcare, pension contribution, and gym discount.

Sr. sales Executive

Company: Avery Dennison

Location: Other US Location

Posted Jan 20, 2025

Avery Dennison Corporation is a global materials science and digital identification solutions company, offering a wide range of branding and information solutions. The company serves various industries worldwide, including home and personal care, apparel, general retail, ecommerce, logistics, food and grocery, pharmaceuticals, and automotive. They employ approximately 35,000 employees in over 50 countries and reported sales of $84 billion in 2023. Avery Dennison is recognized as a Great Place to Work in several countries and one of the best companies to work for in Asia. The job description involves retaining and increasing revenue by achieving sales objectives, creating and managing territory and account strategies, providing product recommendations, and developing new applications for product lines. The company values innovation, collaboration, and diversity, offering workplace flexibility, structured learning, mentoring, and competitive total rewards.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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