Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Program Manager - Projects

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 18, 2025

BAE Systems is recruiting a skilled Program Manager for their Kingsport TN team. The role involves leading cross-functional project teams to deliver projects on time and within budget, managing profit and loss for assigned projects, and communicating effectively with upper management and customers. The ideal candidate should have a Bachelor's degree in Engineering or Business, extensive experience in project management, and proficiency in technical writing and Microsoft Office Suite. A Masters degree, PMP certification, and experience in managing DoD projects are preferred. The salary range is $103,590 - $176,130. BAE Systems offers comprehensive benefits and a commitment to diversity, equity, and inclusion.

Backend Software Engineer - Java

Company: Zeta Global

Location: Other US Location

Posted Jan 18, 2025

Zeta Global, a leading data-driven marketing technology company, is seeking a Backend Software Engineer with a strong background in computer sciences and distributed systems design. The candidate should have at least 2 years of experience in developing scalable software platforms using Java or other JVM-based languages. The role involves understanding business requirements, designing and implementing core components for a marketing automation platform, ensuring high product quality, and fixing bugs. The company offers an innovative suite of tools and solutions, empowering marketers to unlock the full potential of their customer data and drive meaningful engagement across channels.

Senior Technical Consultant - ITOM

Company: ServiceNow

Location: Other US Location

Posted Jan 18, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technology Workflows Senior Consultant with expertise in IT Operations Management (ITOM). The role involves delivering ServiceNow solutions in a client-focused consulting environment, leading technical aspects of project and solution delivery, and collaborating with talented consultants to deliver next-generation solutions for ServiceNow's customers. The ideal candidate should have a solid understanding of the ITIL Model, experience with public-private cloud platforms, proficiency in scripting languages, and strong system administration skills. The role offers opportunities for professional growth, collaboration, and making a tangible impact on business processes.

SAP Technical Implementation Consultant

Company: BlackLine

Location: Other US Location

Posted Jan 18, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is seeking a Technical Implementations Consultant to support BlackLine implementation projects, act as a technical resource for clients and the Professional Services team, and configure BlackLine web services and APIs for client ERP systems. The ideal candidate will have a Bachelor's degree, 5+ years of relevant work experience, and strong technical problem-solving and critical thinking skills. BlackLine offers a culture that is kind, open, and accepting, with opportunities for continued growth and learning.

Senior Code Module (.NET) Engineer (m/f/x): discovering the inner workings of .NET!

Company: Dynatrace

Location: Other US Location

Posted Jan 18, 2025

The text describes a job opportunity for an Agent Developer at Dynatrace. The role involves developing performance and availability monitoring solutions for NET applications, working with C and C++, and understanding the inner workings of common frameworks and IL code execution. The ideal candidate should have several years of experience as a Senior Software Engineer with C and C++ proficiency, knowledge of the .NET runtime, and experience with CorProfiler, BenchmarkDotNet, and ILSpy. Dynatrace offers competitive compensation packages, stock purchase options, and benefits. The company is a leader in unified observability and security, working with major cloud providers and using cutting-edge technologies. Over 50 of the Fortune 100 companies are current customers.

(IND) STAFF, SOFTWARE ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 18, 2025

The role involves driving the execution of business plans and projects, supervising associates, promoting company policies, and designing, building, testing, and deploying cutting-edge solutions at scale. The ideal candidate should have 10-14 years of experience in design and development of highly scalable applications, strong computer science fundamentals, and experience with cloud architecture, microservices, and container technologies. They should also have hands-on experience with event-based system processing, SQL, NoSQL, and database technologies, and be well-versed with testing frameworks and CICD automation tools.

Channel Account Manager, Territory Accounts, Video Security & Access Control

Company: Motorola Solutions

Location: Other US Location

Posted Jan 18, 2025

Motorola Solutions is seeking a Channel Account Manager for video and access control solutions in Jakarta, Indonesia. The role involves managing business relationships, deploying sales strategies, and meeting revenue goals. The ideal candidate should have at least 4 years of video security solutions sales experience, excellent communication skills in Bahasa Indonesia and English, and strong technical acumen. The company is committed to an inclusive culture and equal opportunity employment.

Test Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 18, 2025

BAE Systems is seeking an Event Test Engineer to support the Department of Defense's National Cyber Range Complex. The candidate will design and coordinate the required cyber range environment for testing events, supporting tasks essential to execute cyber weapons systems vulnerability test operations. The position involves event design, information environment engineering, evaluation design, and development support. The candidate will also assess, recommend, and implement automated test tools and strategies, and develop and maintain automated test scripts and architectures. The role requires a high degree of organization, communication skills, and experience leading small specialized teams and complex systems test events. The pay range is $75,510 - $128,340, and BAE Systems offers comprehensive employee benefits.

Senior C++ / Go Software Engineer (m/f/x) for our Go Agent team

Company: Dynatrace

Location: Other US Location

Posted Jan 18, 2025

Dynatrace is seeking a C++ developer with a passion for software development and high performance to join their team. The role involves developing performance and availability monitoring solutions for Go applications, working primarily in C++, and analyzing the inner workings of the Go runtime. The successful candidate will independently design and implement new features, cooperate with local and international teams, and stay updated with the Go open-source community. The position offers an attractive compensation package, stock purchase options, and benefits. Dynatrace is a leader in unified observability and security, working with major cloud providers and using cutting-edge technologies.

Category Development Intern

Company: Kraft Heinz

Location: Other US Location

Posted Jan 18, 2025

Kraft Heinz is offering a 6-month internship opportunity in Madrid for a hardworking student or new graduate. The intern will join a passionate team in the Category Department, working on projects related to sales data analysis, market research, and category strategy development. The role involves using data visualization tools, collaborating with cross-functional teams, and presenting reports. The ideal candidate should have a relevant degree, proficiency in English and Spanish, and strong skills in Excel, PowerPoint, project management, analytical thinking, and emotional intelligence. Kraft Heinz provides a hybrid working model, room for new insights, and an excellent salary of 600€ plus a restaurant ticket. The company is an Equal Opportunity Employer.

Senior Code Module (.NET) Engineer (m/f/x): discovering the inner workings of .NET!

Company: Dynatrace

Location: Other US Location

Posted Jan 18, 2025

The text describes a job opportunity for an Agent Developer at Dynatrace. The role involves developing performance and availability monitoring solutions for NET applications, working with C and C++, and understanding the inner workings of common frameworks and IL code execution. The ideal candidate should have several years of experience as a Senior Software Engineer with C and C++ proficiency, knowledge of the .NET runtime, and experience with CorProfiler, BenchmarkDotNet, and ILSpy. Dynatrace offers competitive compensation packages, stock purchase options, and benefits. The company is a leader in unified observability and security, working with major cloud providers and using cutting-edge technologies like Davis hypermodal AI.

Enterprise Account Manager Talent Community

Company: Boardable

Location: Other US Location

Posted Jan 18, 2025

Boardable is seeking a dynamic and results-oriented Enterprise Account Manager to manage and grow relationships with their top ARR customers. The role involves strategic partnerships, customized growth plans, regular strategic business reviews, and meeting upsell and crosssell revenue targets. The ideal candidate should have 35 years of related experience in Account Management, preferably in a SaaS environment, with a proven track record of driving upsell revenue and expanding enterprise accounts. They should have strong financial and business acumen, expertise in CRM tools like HubSpot, excellent communication skills, and a customer-focused mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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