Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Revenue Enablement Specialist - Knowledge Management (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 18, 2025

Personio, an intelligent HR platform, is seeking a Revenue Enablement Specialist to join their team in Dublin, Munich, Berlin, or Amsterdam. The role involves developing a knowledge management strategy, managing communications, vendor relationships, user enablement, collaboration, and impact evaluation. The ideal candidate should have 4+ years of enablement experience, excellent communication skills, be proactive, comfortable with sales performance data, and have coaching qualification. Personio offers a competitive reward package, flexible work environment, and a commitment to diversity and inclusion.

Software Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 17, 2025

Wyetech is an award-winning company with a strong corporate culture, offering a unique employee experience. They are committed to hiring top talent and providing them with a world-class work environment. The Software Engineer role involves developing, maintaining, and enhancing complex software systems. The company requires U.S. citizenship and appropriate security clearance. The benefits package includes a generous retirement plan, PTO, and various voluntary benefit plans. The company also offers employee referral bonuses, mobility among contracts, and various team-building events.

Senior Process Engineer

Company: Assystem

Location: Other US Location

Posted Jan 18, 2025

Assystem, a global leader in energy transition, is seeking a Process Engineer for their Fusion and Modular Nuclear Business Unit. The role involves designing complex thermal and fluid systems for the Rolls Royce SMR project, providing analysis and calculation support, and contributing to an internal center of excellence. Key responsibilities include ensuring intelligent customer service, design development, optioneering and decision making, systems engineering, integration, technical support, safety and compliance, and liaison. The company offers attractive benefits, ongoing training, and career opportunities. Qualifications include experience in the nuclear sector, technical expertise, project delivery experience, procurement skills, communication abilities, safety knowledge, and understanding of codes and standards.

Assistant Manager, GFB Planning & Projects

Company: Grab Holdings

Location: Other US Location

Posted Jan 17, 2025

Grab, Southeast Asia's leading superapp, is seeking an Assistant Manager for Grab For Business. The role involves strategic planning, project management, and product strategy development across 8 Southeast Asian markets, with a focus on Vietnam. The ideal candidate should have at least 3 years of experience in strategy, business analysis, or a similar role, with professional working proficiency in Vietnamese and understanding of local business practices. The position offers opportunities for growth and development in a diverse and inclusive workplace, with comprehensive benefits including medical insurance, flexible work arrangements, and volunteering leave.

Software Engineer

Company: Akeneo

Location: Other US Location

Posted Jan 17, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking a Software Engineer with a strong bias towards action. The role involves contributing to one of the various Impact Teams, focusing on different areas of the product. The ideal candidate should have at least 3 years of hands-on software development experience, preferably in PHP, Go, Python, or Typescript, and React. The role requires technical excellence, impact and customer centricity, code quality, teamwork, and mentorship. Akeneo offers a competitive package, flexible working hours, and a supportive work environment. The company values diversity, inclusivity, and employee well-being, with benefits such as a top-notch onboarding program, health insurance, and a work from anywhere scheme.

Software Engineering Team Lead

Company: Mukuru

Location: Other US Location

Posted Jan 17, 2025

Mukuru is seeking a Software Engineering Team Lead to join their dynamic and innovative team. The ideal candidate should be a technical expert, team leader, and problem solver. They will lead a team of 2-5 software engineers, ensuring high-quality software delivery and continuous process enhancement. The role involves mentoring, technical guidance, and fostering a collaborative work environment. Key requirements include proven experience as a senior software engineer, strong proficiency in Net Core, PHP, Symfony, and microservices architecture, familiarity with Agile and Scrum methodologies, excellent leadership and communication skills, and a proactive attitude towards problem-solving.

Account Executive Talent Community

Company: Boardable

Location: Other US Location

Posted Jan 17, 2025

Boardable is seeking a talented Account Executive to drive sales and expand the company's client base. The role involves understanding clients' unique board challenges, providing tailored solutions, managing accounts, and securing new business opportunities. Key responsibilities include meeting sales quotas, managing the full sales cycle, driving customer interest and engagement, developing sales strategies, navigating complex transactions, demonstrating product value, prioritizing opportunities, drafting proposals, conducting competitive analysis, tracking sales metrics, collaborating with customer teams, and continuously improving sales performance. The ideal candidate should have a bachelor's degree, at least 2 years of B2B SaaS sales experience, excellent communication skills, a results-driven mindset, analytical skills, and the ability to travel frequently. Boardable empowers nonprofits with technology and thought leadership to drive positive change, guided by core values of living the mission, exhibiting customer passion, making decisions like an owner, crafting delightful experiences, and cultivating a supportive community.

Staff SW Engineer

Company: Visa Inc,

Location: Other US Location

Posted Jan 17, 2025

Visa is seeking versatile, curious, and energetic Software Engineers to join their Technology Organization. The role involves designing, coding, and building software products that reach a global customer base. Engineers will work on complex distributed systems, solving massive scale problems, and leveraging innovative technologies to build the next generation of payment services. The ideal candidate has a growth mindset, expertise in Java, and experience with REST APIs, JSON, and container-based technologies. They should also have strong Agile development skills and a background in the Billing/Invoice domain is a plus.

Account Manager - UKI

Company: Personio

Location: Other US Location

Posted Jan 18, 2025

Personio, an intelligent HR platform, is seeking an experienced Account Manager to join their Revenue & Success team in London. The role involves strategic account management, customer relationship building, and driving portfolio growth. The ideal candidate should have 3+ years of experience in Account Management, CSM, Sales, or Growth roles within the SaaS industry. They should be a strong communicator, passionate about delivering outstanding customer experiences, and comfortable working in a fast-paced environment. Personio offers a competitive reward package, flexible working hours, and a supportive company culture.

FAI Engineer

Company: XP Power

Location: Other US Location

Posted Jan 17, 2025

XP Power is a global leader in power solutions for Industrial Technology, Healthcare, and Semiconductor Equipment sectors. They design and manufacture power controllers, essential hardware components in electrical equipment. The company values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. The job description involves establishing and maintaining quality requirements for raw materials, managing supplier performance, and driving supplier quality system improvements. The role requires a Bachelor's degree or higher in Engineering, 2+ years of experience in Engineering Quality or Continuous Improvement, proficiency in risk tools, statistical techniques, and formal problem-solving methodologies. Moderate English communication skills are required.

Senior Engineering Manager

Company: Akeneo

Location: Other US Location

Posted Jan 17, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking an exceptional Engineering Leader. The role involves contributing to an Impact Team, shaping technical direction, and driving innovation. The ideal candidate will have significant experience in engineering management, technical proficiency, autonomous leadership, and a data-driven mindset. Akeneo offers a competitive package, flexible working hours, and a supportive, inclusive culture.

BR VIP Account Manager

Company: Sporty Group

Location: Other US Location

Posted Jan 18, 2025

The text describes a VIP Account Manager position at Sporty, a highly-rated iGaming company. The role involves building and maintaining relationships with high-value clients, providing personalized services, and collaborating with various internal teams. Responsibilities include proactive support, data analysis, and staying updated with industry information. Requirements include previous experience in iGaming, excellent communication skills, problem-solving abilities, and the capacity to work under pressure. Benefits include quarterly bonuses, flexible working hours, top-of-the-line equipment, and annual leave. The company emphasizes high performance, results-oriented work, and offers the security of a global business with a startup environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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