Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Partnerships Manager

Company: Salesmsg

Location: Other US Location

Posted Jan 17, 2025

Salesmsg is a fast-growing startup that offers a scalable text messaging platform for businesses. They prioritize their customers' success and have a remote team spread across the US, Europe, and Asia. They provide exceptional SaaS products, unlimited time off, and competitive benefits. They are looking for an experienced Partner Development Manager to develop strategic relationships and expand their partner ecosystem.

Senior Backend Engineer - Product Integration

Company: CleverTap

Location: Other US Location

Posted Jan 17, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Engineer with 3+ years of experience in algorithms, data structures, and programming. The role involves working closely with backend engineers, product managers, team leads, and QA engineers. The engineer will own well-defined projects from start to finish, ensuring code quality, security, testability, readability, and maintainability. The ideal candidate should have experience with Publish-Subscribe systems like Kafka, PubSub, or RabbitMQ, and SQL and/or NoSQL databases. Familiarity with frontend technologies such as TypeScript, HTML5, CSS3, and Vue.js is a plus. The measures of success include writing quality code, adhering to functional and nonfunctional requirements, and promoting the company's core values. The role offers opportunities for innovation at scale with learning opportunities in a fast-paced, dynamic environment.

Sr. Assoc

Company: Sutherland

Location: Other US Location

Posted Jan 17, 2025

Sutherland is recruiting a strategic and goal-oriented individual for the role of Manager, Service Delivery. The successful candidate will be part of a dedicated team, responsible for reading and understanding process documents, analyzing insurance claims, calculating COB, and navigating multiple client applications. A degree is required for the position.

Senior Account Executive (Hybrid)

Company: CleverTap

Location: Other US Location

Posted Jan 17, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Account Executive with 8+ years of SaaS selling experience for the India South region. The role involves growing business clientele, establishing relationships with key customers, and managing an existing book of business. The ideal candidate should have a strong combination of new customer acquisition and account management skills, excellent communication and presentation skills, and a proven track record in leading and building a client portfolio in the India region. CleverTap, backed by top-tier investors, offers a fast-paced dynamic environment with learning opportunities and a commitment to an inclusive culture.

Associate Consultant

Company: HUB24 Limited

Location: Other US Location

Posted Jan 17, 2025

Class Limited, a subsidiary of HUB24 Limited, is seeking an Associate Consultant for their Transition team. The role involves migrating compliance and financial information to the Class platform, reconciling work against financial reports, and assisting with onboarding new clients. The successful candidate will have formal degree qualifications in Accounting, Finance, or Business, excellent communication skills, and strong experience dealing with customers. Knowledge of Australian Superannuation and Trust legislation, and experience in the IT/Software Services industry are desirable. The company aims to reimagine a simpler, more automated world for customers through innovation and technology leadership.

Senior Software Engineer – Python Developer

Company: Cover Genius

Location: Other US Location

Posted Jan 17, 2025

Cover Genius, a Series E insurtech, offers protection for millions of customers worldwide annually. They are recognized for their innovative approach, particularly in AI adoption and chatbot functionalities. The company values bold, authentic, purposeful, and inspired individuals. The role of a senior software engineer involves leading AI adoptions, developing scalable APIs, ensuring code quality, and collaborating in an agile environment. The ideal candidate should have at least 5 years of Python backend development experience, proficiency in Django or FastAPI, and understanding of modern DevOps practices.

Lead/Manager - Campaign Management

Company: Plum

Location: Other US Location

Posted Jan 17, 2025

Plum is an employee insurance and health benefits platform aiming to provide high-quality insurance to 10 million lives by FY2030. They are seeking a Campaign Management Lead with expertise in email marketing platforms, digital marketing technologies, and industry trends. The role involves planning, executing, and optimizing email and other mass marketing campaigns, ensuring compliance with legal requirements, and analyzing campaign performance. The ideal candidate should have a Bachelor's degree in marketing, 2+ years of relevant experience, and be organized, detail-oriented, and a self-starter.

Technical Consultant

Company: Objective Corporation

Location: Other US Location

Posted Jan 17, 2025

Objective is a leading developer of SaaS solutions for the government, with over 400 employees across multiple countries. The Technical Consultant role involves configuring Objective to meet client business requirements, delivering projects on time, installing and upgrading software, migrating data, integrating with third-party applications, customizing solutions, testing, providing support, and applying the Objective Methodology. The role requires knowledge of RDBMS, programming languages, Microsoft operating systems, and Unix/Solaris. Benefits include hybrid work arrangements, EAP, learning resources, social events, and recognition as an endorsed employer for women. Objective values diversity and equal opportunity.

Major Account Manager

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 17, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and execution. The Major Account Manager role involves driving large complex sales cycles, understanding customer needs, and positioning Palo Alto Networks' solutions. The ideal candidate has experience in SaaS-based architectures, value selling, and consultative sales techniques. The company offers a supportive environment with resources for personal and professional development.

Credit Specialist

Company: Meridian Energy

Location: Other US Location

Posted Jan 17, 2025

Meridian, the largest producer of renewable electricity in Aotearoa, is seeking a Credit Specialist to minimize debt risk for both Meridian and Powershop residential and small business customers. The role involves addressing complex credit issues, managing credit risk, and providing practical and technical credit advice. The ideal candidate should have an NZQA Credit Qualification, customer service experience, and strong communication skills. Meridian offers a competitive salary, flexible work options, enhanced leave provisions, healthcare benefits, and excellent learning and development opportunities.

Solutions Consultant ( Pre Sales ) , FSI, Philippines

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 17, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and disruption. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers a supportive environment with flexible benefits and opportunities for professional growth. Qualifications include understanding of data networking, cybersecurity solutions, and experience in presales roles.

(New Grad) Quality Assurance Engineer - Data analysis skills

Company: Western Digital

Location: Other US Location

Posted Jan 17, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They are a key partner to large organizations, providing storage solutions for various platforms, including gaming, city safety systems, and data centers. The company is currently seeking a QA Engineer with a background in engineering or a related field, and experience in data analysis tools. The role involves ensuring high product quality, analyzing quality performance, and working on initiatives like GenAI. Western Digital values diversity and inclusivity, offering opportunities to applicants with disabilities and fostering an environment where everyone can thrive.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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