Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Channel Sales Executive - Japan- 9801

Company: Coupa Software

Location: Other US Location

Posted Jan 16, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. As a Channel Sales Executive, you'll significantly contribute to the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a deep understanding of spend management. Coupa celebrates diversity and is an equal opportunity employer.

Sales Manager

Company: Lusha

Location: Other US Location

Posted Jan 16, 2025

Lusha, a B2B sales intelligence platform, is seeking a Sales Manager for its new London office. The role involves managing and growing the Account Executive team in the UK, identifying and closing new business opportunities, and acting as a brand advocate for Lusha in the UK. The ideal candidate should have 4+ years of SaaS sales experience in European markets, 2+ years of people management experience, and a track record of consistent overachievement in sales roles. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, reflecting its commitment to innovation and excellence.

Head of Sales and Business Development - UK

Company: eSentio Technologies

Location: Other US Location

Posted Jan 16, 2025

eSentio is seeking a Sales and Business Development Professional to join their team. The role involves developing and executing a comprehensive sales plan, prospecting for new clients, and managing the sales cycle. The ideal candidate should have 5+ years of experience selling technical professional services to large law firms and legal departments, an understanding of the business drivers of legal technology, and experience in due diligence and deal structuring. The company offers a competitive compensation plan, health insurance, and a supportive team environment. The position is remote-friendly and can be located in or near any major city in the UK.

IT Specialist

Company: D-Wave Systems

Location: Other US Location

Posted Jan 17, 2025

DWave Systems Inc. is seeking an experienced IT Support Specialist for a full-time, onsite position in Burnaby, BC, Canada. The role involves providing exceptional customer service, hands-on technical support, and system management. The ideal candidate should have a relevant technical diploma or degree, strong troubleshooting skills, and proficiency in Windows, MacOS, and Linux. They should also have experience in network services, MS Active Directory, and virtualization technologies. The company values innovation, straight talk, and accountability, and is committed to delivering results.

Global Digital Marketing Manager (B2B Enterprise SaaS - 1 year contract)

Company: Terrascope

Location: Other US Location

Posted Jan 16, 2025

Terrascope is a leading decarbonisation software platform designed for the Land Nature and NetZero Economy sectors. The company offers solutions for product and corporate carbon footprinting, SBTi FLAG, and GHG Protocol LSR reporting. Terrascope is globally headquartered in Singapore and operates in major markets across APAC, North America, and EMEA. The company is a partner of the Monetary Authority of Singapore's ESG Impact Hub, a CDP Gold Accredited software provider, and a signatory of The Climate Pledge to achieve Net Zero by 2040. As the Global Digital Marketing Manager, the ideal candidate will be a hands-on marketer with experience in B2B Enterprise SaaS demand generation, passionate about building and scaling an inbound marketing engine. Key responsibilities include inbound marketing, content production, website and SEO, and others. The role requires a blend of strategy, analytical skills, creative flair, and a willingness to understand the domain of sustainability, climate regulation, decarbonisation, and carbon data.

Intermediate Software Engineer (java/react)

Company: PointClickCare

Location: Other US Location

Posted Jan 17, 2025

PointClickCare is a leading North American healthcare technology platform, recognized by Forbes and Waterstone Human Capital. The company offers a vibrant culture and opportunities for career growth. The Care Coordination team is expanding to improve resident outcomes. The role involves software development, collaboration with internal teams, and working on cutting-edge technology. Key strengths include experience with Java, automated testing frameworks, relational databases, RESTful API endpoints, and UI development. Benefits include retirement plan matching, flexible paid time off, and continuous development support.

Project Manager

Company: VentureDive

Location: Other US Location

Posted Jan 16, 2025

VentureDive, a rapidly growing technology company founded by MIT and Stanford alumni, is seeking a Project Manager with strong technical and leadership skills. The ideal candidate will lead diverse technology projects, manage teams, ensure technical feasibility, and maintain quality assurance. They will also handle stakeholder management, client engagement, risk and budget management, and performance tracking. The role requires a bachelor's or master's degree in computer science or related field, proven project management experience, and proficiency in project management tools. Familiarity with cloud platforms and data-related technologies is beneficial. VentureDive offers competitive salaries and a fast-paced, rewarding work environment.

Software Developer

Company: Redhorse

Location: Other US Location

Posted Jan 17, 2025

Redhorse Corporation is currently hiring a skilled Software Developer for its Cyber Analytics team. The role involves developing, maintaining, and enhancing data processing and analysis applications, providing end-user support, and testing software builds. The position offers a unique opportunity to combine software development skills with cybersecurity expertise, contributing to the protection of vital national assets. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 1+ years of experience in software development, and knowledge in at least one of the following languages: C, C++, Java, Python, Perl, or Bash Scripting.

Platform Team Lead

Company: Fresha

Location: Other US Location

Posted Jan 16, 2025

Fresha is a global marketplace platform for beauty and wellness services, trusted by millions of consumers and businesses. The company, headquartered in London with 12 global offices, allows consumers to discover, book, and pay for appointments with local businesses. Beauty and wellness professionals use Fresha's all-in-one platform to manage their operations, including appointment bookings, customer records, marketing automation, loyalty programs, and team management. Fresha is seeking a Platform Team Lead to join their global business, responsible for team performance, code health, product delivery, security, mentoring, and management. The ideal candidate should have a strong technical background, leadership skills, and a passion for driving technical solutions.

Network Administrator

Company: Cyber Advisors

Location: Other US Location

Posted Jan 17, 2025

Cyber Advisors Inc, a growing IT managed services provider based in Maple Grove, MN, is seeking an experienced Network Administrator. This full-time, hybrid role involves handling tier 2 and 3 support tasks, managing internal ticket boards, coordinating patching, maintaining backups, monitoring system performance, managing user accounts, participating in incident response, implementing security measures, collaborating with other admins, and staying updated with emerging technologies. The ideal candidate should have administrative skills in Windows, OS X, and Linux, understand information security principles, be proficient in technical writing, and have experience with network infrastructure, hypervisors, cloud platforms, Windows Server, Active Directory, email systems, and backup systems.

Product/Data Analyst

Company: United Tech

Location: Other US Location

Posted Jan 16, 2025

The job posting is for a ProductData Analyst position at a global streaming platform. The role involves transforming data into actionable insights to enhance user experience and drive business growth. The company aims to become one of the top 5 streaming products within three years. The ideal candidate should have 2+ years of experience as a Product or Data Analyst, proficiency in SQL and data visualization tools, and knowledge of statistical fundamentals. The company offers a comfortable working environment, flexible schedule, and opportunities for professional growth. Benefits include medical insurance, sports reimbursement, and team building events.

Head of Customer Success

Company: Notabene

Location: Other US Location

Posted Jan 17, 2025

Notabene, a remote-first regulation technology company, is seeking a Head of Customer Success to lead and scale its Customer Success, Account Management, and Support functions. The role involves defining the global strategy for Customer Success, driving measurable outcomes, and building scalable processes. The ideal candidate should have 7+ years of Customer Success or Account Management experience in SaaS, with 3+ years in leadership roles, and direct experience in cryptocurrency, blockchain, regtech, or fintech. Notabene offers flexible remote work, a WFH stipend, a MacBook Pro, unlimited PTO, and country-specific benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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