Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Credentialing Specialist

Company: MedTrainer

Location: Other US Location

Posted Jan 16, 2025

MedTrainer is a rapidly growing Healthcare Tech company offering a Junior Credentialing Specialist position. The role involves verifying credentials, maintaining compliance, and supporting healthcare providers. Benefits include career growth, healthcare coverage, savings plan, free meals, wellness perks, and work flexibility. The company values its employees with competitive pay, career development, job stability, and a great work environment.

Data Analyst

Company: SMS-Magic

Location: Other US Location

Posted Jan 15, 2025

SMS Magic is seeking a data analyst with 3+ years of experience in a similar role, proficient in SQL and Excel. The ideal candidate should have strong problem-solving skills, communication abilities, and the capacity to lead day-to-day data delivery operations. Key responsibilities include managing data pipelines, performing data validation, and generating reports. The company offers a high-performance team environment, competitive compensation, and opportunities for growth. SMS Magic, a trusted messaging leader for businesses worldwide, has been in operation for over 15 years and serves customers across various industries.

Robotics Software Engineer

Company: Dexterity

Location: Other US Location

Posted Jan 16, 2025

Dexterity is a fast-growing robotics company, backed by top investors, that aims to transform the world through its breakthrough technology. The company is currently seeking a Robotics Software Engineer to manage complex projects in Japan, focusing on developing software for real-time control, low latency vision systems, and optimal planners. The ideal candidate should have a strong background in computer science, proficiency in Modern C++ and Python, and experience with robotic behavior trees, kinematics, and dynamics.

Lead Backend Engineer - New Products

Company: Level AI

Location: Other US Location

Posted Jan 16, 2025

Level AI, a Series C startup based in Mountain View, California, was founded in 2019. The company specializes in revolutionizing customer engagement by transforming contact centers into strategic assets. Their AInative platform utilizes advanced technologies like Large Language Models to extract deep insights from customer interactions. This enables organizations to enhance customer experience and drive growth. Level AI is consistently updated with the latest AI innovations, making it the most adaptive and forward-thinking solution in the industry. The company offers a dynamic work environment with opportunities to work on high-impact projects alongside experts from tech giants like Amazon, Facebook, and Google. The Tech Lead role involves collaborating with senior leadership to define and prototype new product ideas, building fullstack solutions, leveraging LLMs, and mentoring team members.

Staff Cloud Software Developer

Company: Tarana Wireless, Inc.

Location: Other US Location

Posted Jan 15, 2025

The job posting at Tarana offers an exciting opportunity to build a cutting-edge cloud product, a management system for wireless networks, using modern cloud-native architecture and open-source technologies. The role involves designing and implementing distributed software in a microservices architecture, working with Product Management and customers, and handling high-level design, implementation, integrations, operations, troubleshooting, performance tuning, and scaling. The successful candidate will work as a key member of an R&D team, responsible for PoCs, customer pilots, and production releases in an agile engineering environment. The job requires in-person presence in Pune and a Bachelor's degree or higher in Computer Science or a related field from a reputed university, along with at least 10 years of experience in backend software development in product companies or tech startups. Experience with Java, microservices, RESTful APIs, distributed systems, databases, cloud-native platforms, and network protocols is highly desirable.

Customer Service Representative

Company: Advance Financial

Location: Other US Location

Posted Jan 16, 2025

The job posting is for a Customer Service Representative role at Advance Financial. The role involves assisting customers online, in person, and over the phone, with tasks such as loan applications, check cashing, wire transfers, and bill payments. The ideal candidate should have phone customer service experience, dedication to helping others, and cash handling experience. Benefits include competitive pay, a sign-on bonus, generous PTO, parental leave, health insurance, a 401k with a company match, and a student loan repayment plan. The role requires working in a fast-paced retail environment, being available for all shifts, and standing for up to 12 hours with little rest. The company is committed to equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, or any other characteristic protected by law.

Software Engineer

Company: Consensus

Location: Other US Location

Posted Jan 16, 2025

Consensus is a dynamic team of innovators looking to revolutionize the way buyers and sellers interact. They value unique perspectives and encourage employees to bring their authentic selves to work. The company's Product Experience Platform uses advanced tools like product tours, video demos, and product simulations to accelerate deal closures and create engaging buyer experiences. The Engineering team at Consensus is known for its collaborative and innovative culture, with a focus on transparency and a blameless environment. They are seeking a fearless frontend web developer with deep experience in JavaScript, Web Browser APIs, and TypeScript/React to implement and onboard new customers to their advanced technology, debug problems, and collaborate on best practices.

Business Development Manager (6+ years)

Company: Docsumo

Location: Other US Location

Posted Jan 15, 2025

Docsumo is an AI Document Processing solution aiming to revolutionize business operations by turning complex documents into actionable data. They are seeking a dynamic Business Development Manager with 6+ years of experience in selling ITSaaS products in the US. The role involves leading outbound and inbound BDR teams, generating leads, managing BD and sales metrics, and developing sales opportunities. The ideal candidate should have exceptional communication skills, team management experience, and a passion for selling innovative technology products.

Head of Global Sales Industry Segment

Company: medmix

Location: Other US Location

Posted Jan 15, 2025

medmix, a global leader in high-precision delivery devices, is seeking a Sales Director to lead and develop the global sales team. The role involves executing the BU strategy, driving customer relationship management, exploring new market opportunities, and ensuring consistency in sales processes. The ideal candidate should have a Masters degree in Economics, Business, or Chemical/Mechanical Engineering, extensive experience in international sales management, and a strong customer focus. medmix is an equal opportunity employer committed to diversity.

Sr. QA Engineer (Automation)

Company: Madison Logic

Location: Other US Location

Posted Jan 16, 2025

Madison Logic is a global B2B marketing company that values urgency, accountability, innovation, respect, and integrity. They are seeking an experienced Senior QA Engineer to oversee their Quality Assurance team. The role involves developing test strategies, identifying faults, and ensuring customer satisfaction. The ideal candidate should have 4+ years of QA Engineering experience, excellent communication skills, and knowledge of automation technologies. Madison Logic offers a collaborative work environment, competitive benefits, and a commitment to diversity and inclusion.

Risk Analyst / Senior Risk Analyst

Company: Transak

Location: Other US Location

Posted Jan 15, 2025

Transak is a company dedicated to making Web3 applications accessible by offering enterprise-grade developer tools. Their platform allows users to transition from fiat to crypto within applications like Metamask, Decentraland, and Anchor Protocol. They are currently seeking a skilled Risk Analyst to join their Risk and Compliance Operations Team. The role involves analyzing transactions for potential fraud, reviewing financial transactions, monitoring for emerging patterns of fraud, collaborating with internal departments, maintaining accurate records, and ensuring compliance with established processes. Key requirements include proven expertise in fraud detection, experience with cryptocurrency, familiarity with transaction monitoring alert systems, strong knowledge of risk management, self-drive, analytical skills, and the ability to work under pressure. Benefits include a competitive salary, stock options, professional development opportunities, supportive leadership, and a commitment to work-life balance.

Senior Project Manager

Company: Atec, Inc.

Location: Other US Location

Posted Jan 16, 2025

The job description outlines a high-level role responsible for managing and executing engineering projects. The role requires a strong technical background and involves coordinating with various stakeholders to ensure project success. Key responsibilities include delivering high-quality projects on schedule and within budget, managing project financial performance, and maintaining customer and supplier relations. The role also involves ensuring compliance with engineering principles, company standards, and contract requirements. The position may require supervisory responsibilities and adherence to AS9100ISO standards. A technical degree or equivalent experience is required, with a preference for advanced degrees or certifications such as Professional Engineer or Project Management Professional.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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