Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Site Reliability Engineer 2

Company: Granicus LLC

Location: Other US Location

Posted Jan 31, 2025

The SRE role at Granicus involves providing advanced engineering support for applications and services, collaborating with other teams to improve customer experience, and troubleshooting application, service, and system issues. The ideal candidate should have a degree in Computer Science, experience in SaaS environments, and proficiency in AWS, Azure, Python, and monitoring tools. Granicus offers a transparent, inclusive culture with diverse employee resource groups, regular CEO interactions, and comprehensive benefits including health insurance, personal accident insurance, term life insurance, and wellness allowances.

Cloud Systems Engineer Tier 2

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 31, 2025

BAE Systems, a top-tier defense contractor, is seeking a highly skilled Cloud Systems Administrator Senior. The role involves providing troubleshooting and administrative support for AWS cloud-based enterprise systems, including Microsoft Project, SharePoint, IBM ELM, Riskonnect, Tableau, and digital modeling applications. The candidate must have at least 5 years of relevant experience, preferably with a degree in a related discipline. AWS Cloud experience, continuous integration test automation, and SecDevOps skills are required. Preferred skills include ServiceNow, other cloud experience (Azure, Google, Oracle, IBM), virtualization experience, and integration of various platforms. The role offers a competitive salary range of $112,420 - $191,070 and comprehensive benefits. BAE Systems promotes a collaborative culture, offering flexible work environments and opportunities for career growth.

Legal Counsel, EMEA

Company: Klaviyo

Location: Other US Location

Posted Jan 31, 2025

Klaviyo, a fast-growing SaaS company, is seeking a Legal Counsel to support its international business. The role involves providing legal support for commercial contracts, serving as the primary point of contact for sales and procurement teams, and building legal resources for field teams. The ideal candidate is a mid-level PQE in-house lawyer with dual English and French or German qualification, pragmatic, solution-driven, and comfortable navigating legal and business risks. The company offers a competitive pay range, benefits, and a culture that values diverse backgrounds and perspectives.

Manager IT Solutions Engineering

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 31, 2025

Ahold Delhaize USA is seeking a Solutions Engineering Manager to lead teams of software engineers and system analysts. The role involves building and delivering high-performing IT products, driving engineering best practices, and modernizing existing tech stacks. The manager will be responsible for hiring and developing talent, leading design and implementation of application platforms, and ensuring efficient and scalable applications. They will also manage budgets, technical personnel, and vendor performance. Preferred qualifications include a Masters Degree, Agile methodology experience, and retail or grocery industry experience.

Product Manager Compliance Assistant App (m/f/x)

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

Dynatrace is seeking a product manager to drive the Compliance Assistant app, a key component of the Business Analytics solution team. The role involves defining and driving the app's roadmap, analyzing competitors and customer use cases, collaborating with User Experience members, and defining adoption KPIs. The ideal candidate will have compliance experience, preferably in implementing regulations like DORA and NIST, and previous product management experience. Experience in SaaS cloud computing and Observability is a plus. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and technologies.

Sr Inside Sales Representative

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

The text describes a job role for an Inside Sales Representative (ISR) at Dynatrace. The ISR is responsible for managing the entire sales cycle, developing new customer leads, positioning Dynatrace solutions, and closing business. They are expected to create a GTM plan, target accounts, build relationships with IT and LOB, and understand customer needs. The role requires proficiency in Dynatrace products, consultative sales skills, and experience with forecasting and pipeline management. The ideal candidate should have 13 years of experience in SaaS sales, excellent collaboration skills, and familiarity with Salesforce and LinkedIn Navigator. The text highlights the benefits of working at Dynatrace, including a one-product software company, innovative technologies, a supportive team, a tailored career development program, an international mindset, and attractive compensation packages.

Software Engineer (Integrations & Operations)

Company: DailyPay

Location: Other US Location

Posted Jan 31, 2025

DailyPay Inc, a leading on-demand pay solution, is revolutionizing the way people get paid. The company, headquartered in New York City with operations in Belfast, is transforming financial wellbeing for employees. They are seeking a Software Engineer with 3+ years of experience in software development, systems, or integration engineering. The role involves designing, developing, and maintaining software tools and systems, integrating with APIs, and configuring SaaS applications. The company offers competitive compensation, equity ownership, private health insurance, and a supportive work environment.

Senior Account Executive, Enterprise

Company: Outreach

Location: Other US Location

Posted Jan 31, 2025

Outreach is a leading AI Sales Execution Platform that helps businesses improve their revenue strategies. The company's Enterprise Account Executive team partners with potential customers to manage full deal cycles. The primary role of a Senior Account Executive involves managing complex sales strategies, researching prospects, advising, negotiating contracts, and closing deals. The company offers a competitive salary, comprehensive benefits, and a diverse and inclusive work environment.

Manager IT Solutions Engineering

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 31, 2025

Ahold Delhaize USA is seeking a Solutions Engineering Manager to lead teams of software engineers and system analysts. The role involves building and delivering high-performing IT products, driving engineering best practices, and modernizing existing tech stacks. The manager will be responsible for hiring and developing talent, leading design and implementation of application platforms, and ensuring efficient and scalable applications. They will also manage budgets, technical personnel, and vendor performance. Preferred qualifications include a Masters Degree, Agile methodology experience, and retail or grocery industry experience.

Executive Assistant - CCA Canada

Company: General Motors

Location: Other US Location

Posted Jan 31, 2025

GM Canada is seeking an experienced Executive Assistant to manage the day-to-day administrative tasks for several directors. The role involves calendar management, meeting coordination, travel arrangements, and expense reporting. The candidate will also handle confidential materials and situations with professionalism, manage communication and community outreach activities, and work within a larger team to solve complex and sensitive situations. The ideal candidate should have 2+ years of experience, strong organizational skills, and proficiency in Microsoft Office. The role does not provide immigration-related sponsorship.

Partner Solutions Engineer - LATAM

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

Dynatrace is offering an exciting opportunity for a technically knowledgeable, assertive, and success-driven individual to contribute as a key team member in the dynamic partner business. The role involves providing presales technical support, driving partner recruitment, and upskilling partner knowledge. The individual will also innovate joint offerings, industrialize management programs, and work closely with LATAM Partner Leadership. Key responsibilities include delivering technical partner training, showcasing Dynatrace software offerings, enabling partner sales and presales teams, and developing strong relationships with key partner resources. The ideal candidate should have experience in DevSecOps, cloud automation, application performance management, and security certifications. Excellent communication, organization, and presentation skills are required. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers.

HRIS Analyst I

Company: Foster Farms

Location: Other US Location

Posted Jan 31, 2025

Foster Farms, a family-oriented company since 1939, is seeking a Human Resources Information Systems (HRIS) Analyst I. The role involves providing technical support for HR systems, troubleshooting, system integrations, and developing complex business processes. The HRIS Analyst I will also maintain positive relationships with internal and external partners, ensure data integrity, and support HRIS projects. The ideal candidate should have a Bachelor's degree in Computer Science, Human Resources Management, or a related field, and at least 1 year of experience with HR business systems. Strong communication, analytical, and organizational skills are required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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