Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Applications Support Analyst

Company: Basis Technologies

Location: Other US Location

Posted Jan 31, 2025

Basis Technologies is a company that delivers software and services to automate digital media operations for leading agencies and brands. They are currently hiring for an Applications Support role, which involves assisting with campaign troubleshooting, providing technical support, and liaising with various teams. The ideal candidate should have 23 years of experience in an online-centric business, proficiency in SQL or related database query languages, HTML, HTTP, and scripting knowledge, and excellent verbal and written English skills. Bonus points are given for an Engineering or Computer Science degree, advertising technology experience, and programming ability. Basis Technologies is committed to building an inclusive culture and offers a thoughtful perks and benefits package.

Associate Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have 12 years of full stack development experience, proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, and Kubernetes, and knowledge of Docker and DevOps practices. Innovapptive offers a positive work environment, competitive pay, medical insurance, and opportunities for growth and learning.

Technical Support Engineer(2025 Graduates)

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP, a global player in the database market, is seeking a support team member to assist commercial customers with TiDB and TiDB Cloud issues. The role offers excellent learning opportunities for fresh graduates and involves diagnosing database issues, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in Computer Science, knowledge of computer science fundamentals, and proficiency in programming. Familiarity with relational and NoSQL databases is a plus. Excellent communication skills in Chinese and English are required, along with a strong sense of accountability and responsibility.

Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 4+ years of full stack development experience, and proficiency in Node.js, MongoDB, AWS, Azure, and React. The company offers a positive work environment, competitive pay, and opportunities for growth and development.

People Operations Advisor

Company: BlackLine

Location: Other US Location

Posted Jan 31, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The People Success Advisor role involves supporting HR Business Partners, serving as a point of contact for the People team, and ensuring data integrity and compliance in HR systems. The ideal candidate should have a Bachelor's degree, 35 years of HR experience, and proficiency in HRIS systems like Workday and SuccessFactors. BlackLine fosters a culture of diversity, continuous learning, and innovation.

Account Director/Senior Account Director (Canada)

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Resource Specialist

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges. They are seeking a Senior Resource Specialist to coordinate resource allocation, ensuring optimal talent mix for client projects. The role involves collaboration with various teams, data management, and conflict resolution. Preferred qualifications include a bachelor's degree, 3+ years of experience, proficiency in MS Office and Google Suite, and strong communication skills.

Senior Software Engineer (Java) - Delphix

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Software Engineer for their Continuous Data development team. The role involves architecting, designing, and implementing large-scale components of the product, delivering complex projects, and handling critical situations involving high priority customer issues. The ideal candidate should have 6-9 years of experience in building enterprise products using Java, excellent analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines. The company offers a collaborative and inclusive work environment, opportunities for process improvements, and rewards for contributions.

Solutions Architect, Adobe Commerce (Mexico City)

Company: Blue Acorn iCi

Location: Other US Location

Posted Jan 31, 2025

Blue Acorn iCi, an Infosys company, is seeking an Adobe Commerce Solutions Architect based in Mexico City. The role involves understanding client needs, estimating technical work effort, architecting solutions, and ensuring development tasks meet requirements. The ideal candidate should have experience with Adobe Commerce, Magento 2, and ecommerce technologies. They should also possess strong communication skills and a proven track record of meeting goals. The salary range for this full-time contract position is $120,000 - $170,000.

Security Engineer(Vulnerability & Patch Management)

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The Security Engineer Vulnerability and Patch Management role at Fluence Energy involves using various security tools to identify, classify, and track remediation of vulnerabilities in systems. The engineer will interact with other teams to prioritize, escalate, and remediate vulnerabilities. They will also evaluate and implement new technology, participate in design reviews, ensure network security, and communicate vulnerabilities to stakeholders. Strong knowledge of Linux systems, Tenable Nessus or similar vulnerability assessment tools, and scripting languages is required. Familiarity with cloud platforms, Agile methodologies, and automation tools is also desired. The ideal candidate will have a degree in Computer Science, 5+ years of experience in Cybersecurity or Vulnerability Management, and a proven track record of success in challenging projects.

Senior Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 24 years of proven experience in full stack development, and proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, Kubernetes, Docker, and Git. Innovapptive offers a positive, innovative environment, competitive pay, medical insurance, and opportunities for growth and learning.

Document Coordinator

Company: Helpware

Location: Other US Location

Posted Jan 31, 2025

Helpware, a technology-driven company with global offices, is seeking a detail-oriented Document Coordinator. The role involves generating reports, conducting document audits, managing document milestones, and ensuring proper sending and archiving of documents. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, or a related field, proven experience in document control, strong organizational skills, proficiency in document management software, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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