Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

CMS Engineer

Company: SkySpecs

Location: Other US Location

Posted Jan 31, 2025

SkySpecs is a company specializing in renewable energy asset management, offering technologies and services for industrial-leading productivity, efficiency, and returns. They launched the world's first autonomous blade inspection product in 2016 and have since inspected over 20,000 wind turbines in 31 countries. SkySpecs introduced Horizon, a platform for data collection, engineering expertise, and stakeholder collaboration. They have expanded their offerings through acquisitions in drivetrain monitoring, financial management, and automated data analytics. The company values collaboration, multidisciplinary problem-solving, and underpromising overdelivering. As a CMS Engineer, you will monitor and diagnose wind turbine component health, collaborate with in-house teams, and contribute to technical standards improvement.

Implementation Consultant

Company: monday.com

Location: Other US Location

Posted Jan 31, 2025

The company is seeking an Implementation Consultant for a hybrid role in Sao Paulo. The role involves managing onboarding and implementation for LATAM customers, building strong client relationships, acting as a project manager, and serving as the main point of contact. The ideal candidate should have 3+ years of experience in professional services, strong customer-facing skills, and proficiency in web development frameworks. A positive attitude, empathy, and high energy are also required.

Associate Product Manager

Company: NationsBenefits

Location: Other US Location

Posted Jan 31, 2025

NationsBenefits is a company leading the transformation of the insurance industry by modernizing complex backoffice systems. They are seeking a Senior Scrum Master to coach and guide agile practices, facilitate Scrum ceremonies, and ensure effective adoption of Scrum methodologies. The ideal candidate should have at least 4+ years of hands-on experience as a Scrum Master in IT projects, a bachelor's degree in engineering, and strong communication and leadership skills.

Technical Duty Officers

Company: Xero

Location: Other US Location

Posted Jan 31, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. Xero's Incident and Problem Management team, part of the Site Reliability Engineering (SRE) organization, is responsible for building and maintaining robust incident management processes. They aim to ensure enduring reliability through swift and consistent responses to high-severity incidents. Xero is currently hiring experienced SRE professionals for Lead Engineer and Senior Engineer roles. These roles involve driving best practices, leading technical discussions, and contributing to the transformation of the Xero SRE culture. The successful candidates will own the incident management process, provide expert leadership during critical outages, and collaborate with product teams to improve service reliability and operational efficiency.

Lead, Revenue Operations

Company: StackAdapt

Location: Other US Location

Posted Jan 31, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Revenue Operations Manager. The role involves driving revenue strategy, optimizing performance, and managing operations. The ideal candidate should have experience in business operations or sales operations, with a proven track record in providing strategic guidance and operational oversight. StackAdapt offers a competitive salary, RRSP401K matching, comprehensive benefits, and a supportive work culture. The company is recognized for its diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

Software Engineer

Company: Simply Business

Location: Other US Location

Posted Jan 31, 2025

Simply Business is seeking a Software Engineer to join their Engineering team. The role involves working on product development using best practices and technologies such as Ruby, Ruby on Rails, MongoDB, AWS, Docker, Kafka, Terraform, JavaScript, SCSS, and React. The ideal candidate should have strong programming skills, ability to communicate complex technical concepts, understanding of Agile methodologies, and strong interpersonal skills. The company offers a great work-life balance, flexible parental leave, life event leave, private medical insurance, pension matching, and a flexible benefits scheme. They encourage applications from diverse backgrounds and identities.

Manager, Account Management

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkout.com, a leading fintech company, is seeking a strategic and driven Account Manager to nurture long-term relationships with enterprise merchants. The ideal candidate should have 5+ years of experience in digital payments, acquiring, and account relationship management. They should be a strategic problem solver, customer-driven, and able to establish robust relationships with the assigned customer base. The role involves crafting merchant-specific account development plans, delivering expertise and guidance to merchants, and collaborating with various teams to ensure an outstanding merchant experience.

Team Manager

Company: Simply Business

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Team Manager position in an award-winning contact center. The role involves leading a team of telephone-based consultants to meet performance targets while supporting their development and wellbeing. The successful candidate will understand and address the team's development needs, monitor performance, identify trends, and implement improvements. They will also ensure compliance with FCA regulations and data protection requirements. The ideal candidate should be able to inspire and motivate a team, have experience in managing teams, setting objectives, and supporting development plans. Simply Business, the employer, is a technology company that insures small businesses and is committed to maintaining an inclusive workplace. They offer a great work-life balance, flexible parental leave, life event leave, private medical insurance, pension matching, and a flexible benefits scheme. The salary is competitive, with potential for an annual bonus based on performance.

Associate Revenue Operations Specialist

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce Software Inc. is a global company trusted by leading brands for its solutions to tough challenges. The Associate Revenue Operations Specialist role involves supporting the renewal process, license management, order processing, and maintaining the customer database. Essential functions include utilizing Salesforce, NetSuite, and internal applications, processing orders, providing customer quotes, resolving customer issues, and maintaining data integrity. Required qualifications include fluency in English, a Bachelor's degree, 2+ years in customer service or order processing, and experience with MS Office applications. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

Technical Support Analyst

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Technical Support Analyst with extensive experience in enterprise application software support. The role involves providing technical assistance to customers, troubleshooting issues, and collaborating with a global team. The ideal candidate should be self-motivated, proactive, and have a strong understanding of DevOps and automation concepts. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

AWS Cloud Engineer (L1 Support)

Company: Northbay

Location: Other US Location

Posted Jan 31, 2025

NorthBay is seeking an AWS Cloud Engineer with L1 Support experience to join their dynamic team. The role involves designing, implementing, and maintaining AWS cloud solutions, providing technical support, monitoring cloud environments, collaborating with teams, and staying updated with AWS technologies. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of AWS cloud engineering experience, and relevant AWS certifications. Excellent problem-solving skills, communication abilities, and familiarity with cloud monitoring tools are required. Career growth opportunities include Senior AWS Cloud Engineer, Cloud Architect, MSP Services Lead, and Cloud Consultant.

Senior Product Manager - Authentication

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkoutcom, a leading fintech, is seeking a Senior Product Manager for Authentication. The role involves developing and executing a comprehensive roadmap for authentication products, ensuring they comply with industry standards and drive business growth. The successful candidate will lead cross-functional teams, act as a thought leader, and gather customer insights to inform product decisions. The company values diversity, inclusivity, and offers a hybrid working model with onsite days and flexible remote work.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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