Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

UX/UI Designer

Company: Devoteam

Location: Other US Location

Posted Dec 17, 2024

Devoteam is seeking a UXUI Designer to join their team in Vilnius and Kaunas offices. The designer will be responsible for crafting outstanding UXUI design solutions across diverse platforms, designing seamless user interactions, and collaborating with various teams to develop a smooth user experience with a high-end look and feel. Some of the responsibilities include keeping the internal design manual and templates up to date, developing modules and widgets in the company's products, and promoting a design culture within the engineering teams.

Technical Support Specialist - io

Company: PartnerHero

Location: Other US Location

Posted Dec 17, 2024

The text describes a permanent, remote role as a Technical Support Specialist for PartnerHero. The role involves assisting customers with technical issues, product installation, and collaborating with engineering teams. The company offers competitive compensation, benefits, and training opportunities. The company culture is based on care, growth, trust, ownership, and humility.

Consultant en Intégration

Company: MaintainX

Location: Other US Location

Posted Dec 17, 2024

MaintainX is a mobile platform for industry workers and first-line workers. It offers real-world procedures for maintenance, safety, and operations, improving operational efficiency for over 7500+ enterprises including Duracell Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Michaels, and Shell. They have raised $104 million in Series C capital led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures, GE, Twilio, and Toast. The Integration Consultant plays a crucial role in post-sale projects, working closely with clients to guide and deliver integration projects. They are responsible for project management, technical expertise, and client relationship management to ensure smooth project execution and client satisfaction.

QA Automation Engineer (Prisma Cloud Compute)

Company: Palo Alto Networks

Location: Other US Location

Posted Dec 17, 2024

Palo Alto Networks is a company that values innovation and collaboration in cybersecurity. They are looking for a software automation engineer to drive their test efforts and improve product quality. The ideal candidate should have at least 2 years of experience in QA automation, experience with cloud-native technologies, and a strong passion for product quality.

Operations Team Lead (3rd Shift - Nights)

Company: Ingram Content Group

Location: Other US Location

Posted Dec 17, 2024

Ingram Content Group is hiring for two Operations Team Leads positions in Chambersburg, PA. The team supports operational and administrative activities for a major warehouse. The role emphasizes safety, process improvement, and customer-centricity. Required qualifications include a high school diploma, PC-based applications experience, warehouse operations experience, and physical abilities to perform various tasks.

Manager Solutions Consulting

Company: Palo Alto Networks

Location: Other US Location

Posted Dec 17, 2024

Palo Alto Networks is a company that aims to be the cybersecurity partner of choice for protecting the digital way of life. They are committed to shaping the future of cybersecurity, challenging the status quo, and fostering a diverse and innovative team. The Solutions Consultant Manager role involves leading a team to serve customers, build relationships, and guide them on security solutions and best practices.

Senior UX Designer

Company: Horizontal Digital

Location: Other US Location

Posted Dec 17, 2024

The job posting is for a Senior UX Designer at Horizontal Digital, a digital consultancy that focuses on creating intuitive and empathetic experiences for Fortune 500 companies. The role involves working across departments, anticipating opportunities, and collaborating with internal and external teams to deliver innovative and effective user experience solutions. The ideal candidate should have a strong portfolio, 5+ years of experience, and be proficient in human-centered design, information architecture, and digital interactive experience design.

Senior Analyst - End User Support

Company: AHEAD

Location: Other US Location

Posted Dec 17, 2024

AHEAD is a company that values diversity, inclusion, and equal opportunity. They offer a wide range of benefits to their employees, including medical, dental, and vision insurance, a 401k, paid holidays, time off, and parental leave. They also encourage cross-department training and development, and sponsor certifications and credentials for continued learning. The company has a strong focus on customer service and problem-solving, with a team that is experienced in managing desktop hardware, operating systems, and applications.

Client Success Manager

Company: AHEAD

Location: Other US Location

Posted Dec 17, 2024

AHEAD is a company that values diversity and is committed to delivering digital transformation services. They have a strong focus on creating a culture of belonging, equality, and inclusion. The company is looking for a Sr Client Success Manager to drive customer relationships, coordinate with the AHEAD Managed Services team and AHEAD Service Desk, and ensure service level agreements are met. The role requires strong leadership, change management, and communication skills. AHEAD offers a multimillion-dollar lab, cross-department training, and sponsors certifications for continued learning. They offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401k, paid company holidays, paid time off, and paid parental and caregiver leave.

IAM Engineer - PAM

Company: Lonza

Location: Other US Location

Posted Dec 17, 2024

The text describes a highly skilled IAM Engineer role specializing in Privileged Access Management (PAM) at a global pharmaceutical company. The role involves leading and improving the Delinea PAM solution, ensuring secure handling of privileged accounts, and providing secure remote access solutions. The ideal candidate should have technical expertise in Delinea PAM solutions, IAM principles, and experience in coaching and training teams. The company values ethical business practices, respect for people and the environment, and the impact of their products and services on millions of people.

Content & Document Experience Senior Associate

Company: JPMorganChase

Location: Other US Location

Posted Dec 17, 2024

The job description is for a Content Management Professional in the Core Service Centre of Excellence group of JPMorganChase's Wealth Management line of Business. The role involves developing and supporting templates, documents, testing business rules, and deploying activities. The successful candidate will work with internal partners including Operations, Technology, Product, and Business Management. The role requires 10+ years of experience in Wealth Management, Asset Management, Digital Banking, or a closely related business. The candidate must have experience managing product delivery across multiple workstreams with varying timelines, priorities, and complexities.

Consultant - Proposal Development and Technical Writing

Company: Sia Partners

Location: Other US Location

Posted Dec 17, 2024

Sia Partners is a next-generation management consulting firm offering a unique blend of AI and design capabilities. With 3000 consultants in 19 countries, they expect to achieve USD 420 million in turnover for the current fiscal year. They provide consulting services for life sciences companies and institutions, supporting program management services and new business efforts. The role involves consulting services for LBG clients, including writing and developing technical solutions, facilitating solicitation response submissions, and managing NGOs and government solicitation responses. The company offers competitive compensation and benefits, with a commitment to diversity, equity, inclusion, and belonging.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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