Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Associate Reals Representative

Company: Sysdig

Location: Other US Location

Posted Dec 17, 2024

Sysdig is a leading edge security company offering real-time detection of cloud security risks with runtime insights and open source Falco. They value diverse opinions, open dialogue, and have a flexible work culture. They are an international company with a focus on cultivating an inclusive environment across remote teams. They have been recognized as a Best Place to Work and have won multiple workplace awards. They are looking for driven team members to join their mission to lead cloud security globally.

Senior Engagement Manager

Company: Rackspace Technology

Location: Other US Location

Posted Dec 17, 2024

The Senior Engagement Manager will work with diverse teams to deliver multiple projects across multiple customers, ensuring value for customers and Rackspace. They will be accountable for delivery, project management, and customer satisfaction. The role requires strong project management skills, business operations knowledge, and the ability to lead and manage teams.

Security Engineer

Company: Freshworks

Location: Other US Location

Posted Dec 17, 2024

Freshworks is a company that focuses on providing affordable, quick-to-implement, and user-designed software to delight both customers and employees. They offer a cloud-based software suite, including CRM, CX, employee experience, ITSM, and more. Freshworks is committed to preventing cyber attacks and providing a secure environment for their customers. They are looking for an application security engineer to advocate secure coding and design principles, build frameworks for security testing, and conduct security assessments.

Process Engineer

Company: Freudenberg Group

Location: Other US Location

Posted Dec 17, 2024

The text describes a role at Freudenberg Sealing Technologies Sp z oo, focusing on process improvement, data analysis, continuous improvement, NPI activities, legal compliance, training, mentoring, and customer focus. The company values diversity and inclusion and offers equal employment opportunities.

Junior Account Executive

Company: Sysdig

Location: Other US Location

Posted Dec 17, 2024

Sysdig is a well-funded startup with a large enterprise customer base, focusing on delivering value to customers through open source tools widely used by technologists and developers. They are looking for driven team members to join their mission to lead cloud security globally.

Senior Staff - Data Platform Engineering

Company: Freshworks

Location: Other US Location

Posted Dec 17, 2024

Freshworks is a company that provides a cloud-based software suite for businesses to delight their customers and employees. Their suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), and Neo (underlying platform of shared services). Freshworks has been recognized with various awards and has a high customer rating. They offer a Senior Staff Engineer position for a data and application backend infrastructure role with a focus on data lake and warehouse system architectures, ETL and data pipelines, backend services and APIs, Kubernetes and container management, DataOps and automation, technical leadership, and collaboration with cross-functional teams.

Senior Unqork Engineer

Company: 3Pillar Global

Location: Other US Location

Posted Dec 17, 2024

3Pillar Global is a company that values culture, teamwork, and open collaboration to build breakthrough software solutions for digital businesses. They have received recognition in various innovative spaces and are known for their product mindset and Lightwave Methodology. They work with clients to build innovative products and have a business-minded approach to agile development. The company believes in Intrinsic Dignity, Outsized Impact, Open Collaboration, and Continuous Improvement. They require Unqork Certification, 4+ years of hands-on experience, strong analytical and problem-solving skills, good communication skills, and experience in Agile development models.

Senior Security Engineer

Company: Freshworks

Location: Other US Location

Posted Dec 17, 2024

Freshworks is a company that focuses on providing affordable, quick-to-implement, and user-designed software to delight both customers and employees. They offer a cloud-based software suite, including CRM, CX, employee experience, ITSM, and more. Freshworks is committed to preventing cyber attacks and providing a secure environment for their customers. They are looking for an application security engineer to advocate secure coding and design principles, build frameworks for security testing, and conduct security assessments.

GRC Associate - Temporary (12 months)

Company: monday.com

Location: Other US Location

Posted Dec 17, 2024

As a GRC Specialist at mondaycom, you will have a significant impact on global security operations. You will be part of a small boutique team where your voice will be heard and respected. The role involves managing compliance and certifications, reviewing and updating policies, leading security awareness and training, assessing third-party vendors, and serving as a goto person for employees on security and compliance matters.

Tax Manager

Company: Nubank

Location: Other US Location

Posted Dec 17, 2024

Nubank is a global digital banking platform and technology leading company, founded in 2013 in Sao Paulo by Colombian David Vélez and cofounded by Brazilian Cristina Junqueira and American Edward Wible. The company is expanding its operations in Latin America, with offices in Brazil, Mexico, Colombia, and soon in the US and Germany. The role of the Head of Tax is to lead the tax strategy and compliance efforts for Nubank Colombia, working closely with executive leadership and finance teams in a global environment.

AWS Engineer I - R-20535

Company: Rackspace Technology

Location: Other US Location

Posted Dec 17, 2024

The job description is for an L1 AWS Support Engineer responsible for providing first-level technical support for AWS-based solutions. Key responsibilities include incident management, monitoring and alerting, knowledge base management, and customer interaction. Required skills and qualifications include a strong understanding of AWS core services, technical skills, soft skills, and certifications preferred.

Employee Experience Specialist III-IN (Gurgaon)

Company: Rackspace Technology

Location: Other US Location

Posted Dec 17, 2024

The job profile involves planning, organizing, and executing employee engagement initiatives, improving existing programs, and developing new ones. It requires working knowledge and experience in the job discipline, collaborating with stakeholders, and using prescribed guidelines. The critical competencies include excellence, customer-driven, expertise, agility, and compassion. The key responsibilities include delivering impactful employee engagement programs, planning and executing initiatives, creating and delivering clear communications, and ensuring alignment with the global strategy. The education required is a Bachelor's Degree, preferably in a field related to the role, and certifications like PMP or Six Sigma are a plus. The experience required is 5-7 years in the field of the role.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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