Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Quote Specialist

Company: Unum

Location: Other US Location

Posted Dec 13, 2024

The text describes a job posting for a Quote Specialist at Unum, a leading provider of employee benefits. The role involves producing product quotes for customers, managing the quote process, and ensuring accurate preparation of complex census data. The position requires strong technical understanding of all products within the portfolio, as well as the ability to make decisions about risk rules or escalation needs. The Quote Specialist must also be able to communicate effectively with customers, sales reps, and Market Distribution Partners. The job specifications include a 2 or 4 year college degree, experience in customer interactions, strong written and verbal communication skills, and proficiency in Word, Excel, MS Outlook, Salesforce, and Unum quoting systems.

Software Engineer - Java/DevOps

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 13, 2024

The text describes a job opportunity at Commonwealth Bank, building a data platform for banking customer engagement platforms. The role involves working with a DevOps team, designing and building big data platforms, and collaborating with talented engineers and business analysts. The team uses a broad range of tools, languages, and frameworks, and values continuous learning, experimentation, and innovation.

Senior QA Analyst | Senior Analyste de L'assurance Qualité

Company: MaintainX

Location: Other US Location

Posted Dec 13, 2024

MaintainX is a leading mobile-first workflow management platform for industrial and frontline workers, offering IoT-enabled cloud-based tools for maintenance, safety, and operations on equipment and facilities. They power operational excellence for over 9000 businesses, including Duracell, Univar Solutions, Inc., Titan America, McDonald's, Brenntag, Cintas, Michaels, and Shell. The company has raised $104 million in venture capital and is looking for a Quality Assurance Analyst with experience in code coverage, static analysis tools, TypeScript or JavaScript, cloud technologies, and DevOps teams.

Biz Dev Manager-PH

Company: 3GC Group

Location: Other US Location

Posted Dec 13, 2024

The Biz Dev Manager role involves business development, account management, net lead generation, and quota support to sales teams. Responsibilities include making cold calls, working with marketing on outbound email campaigns, maintaining records, and collaborating with sales to meet targets. Requirements include 5+ years of sales experience, excellent communication skills, startup experience, and familiarity with sales lead generation software and CRM.

Head of Key Accounts - On Premise

Company: Red Bull

Location: Other US Location

Posted Dec 13, 2024

The Head of Key Accounts is responsible for defining and implementing the On Premise strategy for key accounts, leading and managing the National Key Accounts team to ensure high performance and achieve business plan objectives. This role involves managing top key account customers, selling, negotiating, executing, and evaluating national business plans and consumer plans. The Head of Key Accounts is expected to identify business opportunities, build a strong network of decision-makers, and maintain long-term mutually beneficial partnerships.

Product Engineer II - Pegasus

Company: Cadence Design Systems

Location: Other US Location

Posted Dec 13, 2024

Cadence is seeking a Physical Verification Product Engineer with a strong background in Physical Verification rule decks and commercial physical verification tools. The candidate will work closely with customers and foundries to create products that address unique and complex needs. The role involves developing PDK rule deck solutions, improving rule deck development quality, and working on complex customer problems.

COMMERCIAL STRATEGY, PRODUCT MANAGEMENT LEADER

Company: Cytiva

Location: Other US Location

Posted Dec 13, 2024

The role requires commercial experience in the drug development and manufacturing market, with a focus on voice of customer, product development, segmentation, and branding. The goal is to identify new opportunities to create customer value. The leader will work with PMs, growth room filtration modality leaders, and other cross-functional teams to lead large customer-focused projects, ensure alignment, and help achieve business targets. The role also involves project management, communication, and collaboration with the global commercial service and product management teams.

Product Onboarding and Implementation Lead

Company: SMS-Magic

Location: Other US Location

Posted Dec 13, 2024

Conversive is seeking a Product Onboarding and Implementation Lead to drive onboarding for Enterprise customers, ensuring smooth transitions and high satisfaction. The role involves analyzing customer needs, providing product expertise, and delivering tailored solutions. The successful candidate will need a flexible skill set, technical expertise, and strong business acumen.

Associate Global Quality Documentation

Company: Ingredion Incorporated

Location: Other US Location

Posted Dec 13, 2024

The Associate Global Quality Documentation role at Ingredion is responsible for handling customer quality requests, completing product specifications, conducting remote audits, creating and maintaining documentation, and developing good working relationships with customers. The role requires a degree in food science and technology or microbiology, 12 years of experience in food manufacturing, and English fluency. Relocation is available.

Business Development Lead, Strategic Partnerships

Company: StackAdapt

Location: Other US Location

Posted Dec 13, 2024

StackAdapt is a remote-first company seeking a Business Development Lead to build and scale their Technology Partnerships strategy. The role involves developing a go-to-market strategy, net new business development, and onboarding and evangelizing new strategic partnerships. The company offers a highly competitive salary, RRSP401K matching, and a comprehensive mental health care platform. They have been recognized for their diverse and supportive workplace, high-performing campaigns, award-winning customer service, and innovation.

Enterprise Sales Director | $150K-$200K Base + OTE + Hybrid | Exciting Profitable Defense AI Tech Startup

Company: SaaS Talent

Location: Other US Location

Posted Dec 13, 2024

The text describes an exciting growth opportunity for a sales role at a profitable AI tech startup. The company provides comprehensive software tools and data services for maximizing operational efficiencies in AIML workflows, data sharing, and local distributed analytics for the Department of Defense. They have goals to further penetrate the Federal market while in parallel getting into the commercial RampD market. The role requires a strong understanding of SaaS sales, specifically focused on RampD AI solutions and OTAs, and the ability to navigate complex enterprise environments. The responsibilities include overseeing the full sales lifecycle, developing and executing a strategic sales plan, managing the full sales cycle, utilizing experience with Other Transaction Authority (OTA) agreements, providing accurate sales forecasting, reporting, and performance tracking, leveraging the CEO's existing network, and targeting new markets and customer segments.

Sr Technical Consultant - SQL, PLSQL, Oracle, Scripting, SCPO

Company: Blue Yonder

Location: Other US Location

Posted Dec 13, 2024

The text describes the responsibilities and values of a company, focusing on customer implementation, support, and the importance of diversity and inclusion. The company values Diversity, Inclusion, Value, and Equity, and has a strategy called DIVE to foster an inclusive environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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