Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior GoAnywhere Platform Administrator

Company: Kyndryl

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a Senior GoAnywhere Platform Administrator at Kyndryl. The role involves managing and maintaining the Go Anywhere Managed File Transfer MFT platform, ensuring high availability and security, and performing regular system updates and patches. The ideal candidate should have 6+ years of experience in managing GoAnywhere MFT or similar MFT platforms, strong knowledge of data management principles, and excellent troubleshooting and problem-solving skills.

Automation QA Engineer II

Company: Tekion

Location: Other US Location

Posted Dec 12, 2024

Tekion is a company that is positively disrupting the automotive industry with its innovative cloud-native platform. The platform includes tools for retailers, manufacturers, and technology partners. Tekion's transformative platform uses advanced technology to bring together OEMs, retailers, dealers, and consumers. The company employs close to 3000 people across North America, Asia, and Europe.

Senior Solutions Consultant

Company: Coupa

Location: Other US Location

Posted Dec 12, 2024

Coupa is a company that offers a community-generated AI and industry-leading total spend management platform for businesses. They empower customers with the ability to predict, prescribe, and automate smarter, more profitable business decisions. Coupa values collaboration, transparency, and teamwork, and their work has a global measurable impact on clients and the business.

Process Engineer - Wirebond

Company: Lumentum

Location: Other US Location

Posted Dec 12, 2024

The text describes a company culture that values passion, customer focus, and wild growth. The company offers a fast-paced environment in electronics manufacturing, with a preference for DiebondWirebond experience. The job involves process optimization, problem-solving, and team leadership. The company values diversity and equal opportunity.

Process Engineer (Wire Bonding)

Company: Lumentum

Location: Other US Location

Posted Dec 12, 2024

Lumentum is seeking an experienced Process Integration Engineer to join the Communication and Commercial Optical Products business unit. The successful candidate will work in the engineering organization in our Asia Center of Excellence, Thailand. The role involves providing technical solutions, managing program execution for new product introduction or transfer, and product scrap reduction activities. The candidate should be self-motivated, creative, and have experience in optoelectronic devices, transceiver, transponder, or fiber optics communication industries.

Software Engineer in Test

Company: Coupa

Location: Other US Location

Posted Dec 12, 2024

Coupa is a company that values collaboration, transparency, and a shared commitment to excellence. They are at the forefront of innovation, leveraging the latest technology to empower customers with greater efficiency and visibility in their spend. They have a global impact and offer a collaborative culture where employees can work on projects that have a measurable impact on customers, the business, and each other. The company celebrates diversity and recognizes its value to customers and employees. They are an equal opportunity workplace and affirmative action employer.

COBOL Mainframe Application Developer

Company: Kyndryl

Location: Other US Location

Posted Dec 12, 2024

The text describes a job posting for a COBOL Mainframe Application Developer position at Kyndryl. The role involves designing, developing, and implementing cutting-edge software solutions, with a focus on mainframe platforms and zOS. The successful candidate will have 8+ years of programming experience, proficiency in COBOL, and expertise in JCL. They will also need to have knowledge of mainframe technologies and experience in production support. The company offers a growth-oriented environment, with opportunities for career advancement and a focus on customer success.

Major Account Manager - Life Sciences

Company: Arista Channels

Location: Other US Location

Posted Dec 12, 2024

Arista Networks is a leading industry player in data-driven client-to-cloud networking for large data center campus and routing environments. They emphasize innovation, diversity, and inclusion. Their commitment to excellence has earned them prestigious awards. As a Sales Leader, you'll work with customers, internal champions, and professional services to achieve business outcomes. You'll need a proven track record of pursuing and closing large deals within large enterprise organizations.

FA and Reword Engineer

Company: Lumentum

Location: Other US Location

Posted Dec 12, 2024

Lumentum is seeking an experienced FA and Rework Engineer to join the Communication and Commercial Optical Products business unit. The role involves process development, quality control, and failure analysis. The successful candidate should have experience in test engineering of optoelectronic devices, be self-motivated, and have excellent interpersonal skills.

Senior Administrative Assistant

Company: Great American Insurance Group

Location: Other US Location

Posted Dec 12, 2024

Great American Insurance Group is seeking a Senior Administrative Assistant to join their Product Data Operations Compliance Department in downtown Cincinnati. The role offers a competitive Total Rewards package, including medical dental and vision plans, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave, adoption assistance, and a 401k plan with company match. The ideal candidate should have an Associate degree or equivalent in Business Administration or a related field and generally 5 or more years of related experience.

Sr. Manager - Talent Attraction

Company: Sutherland

Location: Other US Location

Posted Dec 12, 2024

The Senior Talent Attraction Manager role is a strategic leadership position responsible for overseeing and optimizing the talent attraction process for Sutherland Global in Jamaica and Mexico. The position involves leading the development and execution of innovative recruitment strategies to address the challenges of a competitive labor market and ensure the company attracts and retains top-tier talent. The role also involves fostering a positive candidate experience, strengthening employer branding, and driving diversity and inclusion initiatives within the recruitment process.

Process Engineer (Optical Alignment)

Company: Lumentum

Location: Other US Location

Posted Dec 12, 2024

Lumentum is seeking an experienced Process Integration Engineer to join the Communication and Commercial Optical Products business unit. The successful candidate will work in the engineering organization in our Asia Center of Excellence, Thailand. The role involves providing technical solutions, managing program execution for new product introduction or transfer, and product scrap reduction activities. The candidate should be self-motivated, creative, and have experience in active alignment process in a fast-paced electronics manufacturing environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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