Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Majors Account Executive, San Francisco Bay Area

Company: Cloudflare

Location: Other US Location

Posted Dec 11, 2024

The text describes a highly motivated Senior Majors Account Executive position at Cloudflare, where the successful candidate will manage a portfolio of Majors Account level clients, close new and expansion business, and build solutions to exponentially grow revenue. The role requires consultative solution-oriented sales and customer service skills, as well as the ability to engage in business level outcome conversations with the C-suite. The Senior Majors Account Executive will be accountable for obtaining new business and expansion of Cloudflare walletshare within existing customers. The role involves handling multiple accounts and requires high degrees of attention to detail and coordination with customers, partners, and internal resources. The successful candidate should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.

Accounting Assistant

Company: QBE Insurance

Location: Other US Location

Posted Dec 11, 2024

The job description is for a full-time employee to perform outwards reinsurance functions, including processing of technical entries for reinsurance collections, premiums, and adjustments, and updating of reinsurance reports. The primary responsibilities include entering skeleton information of reinsurance policies, creating outwards policies, book technical entries for reinsurance premiums and collections, clearing Syndicate Claims Messages SCMs, manipulating claims listings, raising NonCash LORs, assisting in updating monthly EO Multinational Servicing Office spreadsheet, and preparing quarterly and annual returns for noncomplex terrorism covers.

Software Engineer

Company: Feedzai

Location: Other US Location

Posted Dec 11, 2024

Feedzai is a leading RiskOps platform for financial risk management, powered by machine learning and AI. They are securing the transition to a cashless world, enabling digital trust in every transaction and payment type. With a valuation of +$15B, their technology protects 900 million people in 190 countries. The Engineering Tech Team is responsible for product development, building real-time fraud detection tools with a machine learning first approach.

Data Scientist

Company: Wiz

Location: Other US Location

Posted Dec 11, 2024

Wiz is a fast-growing startup reinventing cloud security, empowering businesses to thrive in the cloud. They are looking for a Data Scientist to join their team and contribute to their record growth. The role involves leading applied research for AI-driven features in the Wiz platform, collaborating with engineering teams, and working closely with Security Research and Product teams.

Technical Support Analyst

Company: WellSky

Location: Other US Location

Posted Dec 11, 2024

WellSky is seeking a Technical Support Analyst to join their Human and Social Services team in the Kansas City metro. The role involves providing application support, collaborating with team members, and working with other resources to drive the vision for WellSky's Connected Networks. The position requires a Bachelor's degree, 24 years of related work experience, and preferred experience in customer engagement, analytical tools, and healthcare support. WellSky offers excellent benefits and is committed to equal employment opportunities.

Technical Support Specialist

Company: HarbourVest Partners

Location: Other US Location

Posted Dec 11, 2024

HarbourVest is seeking a Technical Support Specialist for a hybrid work arrangement. The ideal candidate should have a solid technical background, excellent interpersonal skills, and a customer-first mentality. The role involves responding to inquiries, diagnosing and resolving technical issues, creating documentation, and providing end-user training. The company offers a positive work environment, mutual respect, and opportunities for professional growth.

Senior Named/Majors Account Executive, Sweden

Company: Cloudflare

Location: Other US Location

Posted Dec 11, 2024

The text describes a job posting for an Account Executive position at Cloudflare. The role involves driving new business, managing a sales territory, creating value propositions, negotiating contracts, and maintaining a sales pipeline. The ideal candidate should have a sales and technical background, at least 6 years of B2B selling experience, and fluency in English and Swedish. The company offers a competitive compensation package and a fast-paced dynamic work environment.

Operations Administrator

Company: Sysco

Location: Other US Location

Posted Dec 11, 2024

The job description for a Distribution Operations Administrator at Brakes, a leading foodservice supplier, outlines the role's responsibilities and required skills. The position is essential for the smooth running of the depot and requires proactive, team-oriented individuals with strong communication, literacy, and numeracy skills. The company offers a competitive salary, pension scheme, and a positive work environment. Brakes is committed to fostering diversity and inclusion and providing opportunities for personal and professional growth.

Platform Support Engineer

Company: ZS

Location: Other US Location

Posted Dec 11, 2024

ZS is a management consulting and technology firm that focuses on improving life and how we live it. They value their people and offer a collaborative environment for custom solutions and technology products. They welcome candidates with degrees in computer science, electrical engineering, mathematics, or a related discipline. They offer a comprehensive total rewards package, flexible work arrangements, and a culture that encourages innovation and diversity.

Capital Actuary

Company: QBE Insurance

Location: Other US Location

Posted Dec 11, 2024

The job posting is for a Full-time Employee to assist the capital modelling function at Equator Re and Blue Ocean Re. The primary responsibilities include managing and maintaining the Economic Capital Model (ECM), producing and validating capital modelling submissions, supporting the QBE reinsurance purchase process, contributing to strategic thinking, and promoting the use of the ECM for decision making and risk management. The requirements include nearly new qualification in a recognized actuarial designation, 5+ years of relevant experience, and strong communication skills. The job involves understanding industry best practices in capital management and reinsurance, and complying with regulatory requirements.

Billing Operations Specialist

Company: Informa

Location: Other US Location

Posted Dec 11, 2024

Informa is an international business that connects specialists with knowledge, helping them to learn more, know more, and do more through live and on-demand events, digital and data-driven services, and academic research. They are a member of the UK's FTSE 100 group of leading public companies with over 10,000 colleagues across 30 countries. The company offers a range of benefits including flexibility, a supportive community, career development opportunities, time off, competitive benefits, and strong wellbeing support.

UX/UI Designer

Company: QBE Insurance

Location: Other US Location

Posted Dec 11, 2024

The job description outlines a full-time contingent worker position for a data analysis and reporting role at QBE. The responsibilities include providing data analysis and insights for business planning, forecasting and trend analysis, improving report quality and accuracy, and developing and initiating process improvements. The candidate should have strong data analysis and reporting skills, advanced Excel skills, and the ability to manage internal and external stakeholders. Preferred experience is 35 years in a Business Analyst or Reporting Analyst role. The company values customer focus, technical expertise, inclusivity, speed, courage, accountability, and teamwork.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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