Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Manager - Applications Developer

Company: Marsh McLennan

Location: Other US Location

Posted Dec 11, 2024

The text describes a job opening for a GIS Team member at MMC Corporate in Gurgaon/Noida. The role is hybrid, requiring at least three days a week in the office. The ideal candidate should have at least 2 years of experience in ServiceNow development, with a focus on ITOM Discovery and Service Mapping. They should have in-depth knowledge of the ServiceNow platform and experience with JavaScript, PowerShell, Regex, Linux, and Windows commands. The company values diversity, inclusion, and flexibility, and offers professional development opportunities, interesting work, and supportive leaders.

Analista de Cuenta Clave

Company: Mattel

Location: Other US Location

Posted Dec 11, 2024

Mattel is a leading global toy company that creates innovative products and experiences to inspire, entertain, and develop children through play. They operate in 35 locations and their products are available in more than 150 countries. Mattel is committed to being a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Software Engineer II

Company: Zendesk

Location: Other US Location

Posted Dec 11, 2024

Zendesk is looking for a Software Engineer to join their team and help level up their API platform. The role offers a competitive benefits package, opportunities for professional growth, and a healthy work-life balance. The successful candidate will ship code to production, design and implement components of the API platform, and help craft the future of the Zendesk API ecosystem.

Senior BPO Partner Sales Executive

Company: Zendesk

Location: Other US Location

Posted Dec 11, 2024

The job description outlines a Senior BPO Partner Sales Executive role at Zendesk, focusing on building and managing a powerful ecosystem of BPO partners, achieving sales targets, and providing excellent support to partners and customers. The role involves remote work with the flexibility to join Zendesk offices or flex spaces.

Mutual Funds Accountant- Entry Level

Company: Voya Financial

Location: Other US Location

Posted Dec 11, 2024

Voya Investment Management is seeking a new member for their Mutual Fund Reporting team, offering a flexible work location, competitive salary, and comprehensive benefits package. The role involves preparing fund expense analysis, budgets, and monitoring expense accruals, as well as other financial tasks. The company values customer focus, critical thinking, teamwork, business acumen, and learning agility.

Engineer

Company: Guardian Life

Location: Other US Location

Posted Dec 11, 2024

The job description is for a Java/J2EE developer with 3-5 years of experience. The role involves designing and developing applications, working with relational databases, and having knowledge of web application server-side and middleware development. The candidate should have experience in Software Development Life Cycle Management and be able to prioritize and manage work in a fast-paced environment.

AL/ML Engineer

Company: nomiso

Location: Other US Location

Posted Dec 11, 2024

Nomiso is a product and services engineering company seeking an Applied AIML Engineer to join their dynamic team. The role involves developing and deploying cutting-edge AIML models for real-world applications, working closely with data scientists, engineers, and product teams. The candidate should have 7+ years of experience in building and deploying AIML models, proficiency in Python, and knowledge of AI frameworks such as TensorFlow and PyTorch. The company offers a positive, stimulating, and fun environment with opportunities for growth and innovation.

Account Executive 3

Company: VIAVI Solutions

Location: Other US Location

Posted Dec 11, 2024

The job involves managing key accounts, selling products through direct and indirect sales, increasing the customer base, and providing monthly forecasts. It requires a bachelor's degree in Electronics Engineering, at least 35 years of sales experience in the tech industry, and fluency in English and Chinese. The role also involves researching new market opportunities and launching new products.

Analyst, Customer Intelligence (QA / Testing)

Company: Oriental

Location: Other US Location

Posted Dec 11, 2024

The Analyst Customer Intelligence QA Testing role is responsible for ensuring the quality of changes made by the Operational Excellence team. The position is hybrid and based in the Oriental Center facility in San Juan, PR. The main duties include assisting in the development of test scenarios, performing both manual and automated testing, identifying and tracking defects, collaborating with developers, and ensuring compliance with regulatory standards and internal policies. The minimum requirements include a Bachelor's degree in a related field, 1+ year of experience in a similar role, and proficiency in IBS Insight and Card Management Infinity Base 2000. The role also requires experience implementing testing and QA frameworks using Agile methodologies and strong communication skills in both Spanish and English.

AL/ML Lead

Company: nomiso

Location: Other US Location

Posted Dec 11, 2024

Nomiso is seeking a talented Applied AIML Lead to drive the development and deployment of AI and machine learning models in real-world business applications. The role involves leading a team, collaborating with cross-functional teams, and implementing scalable AIML solutions that deliver tangible business value. The ideal candidate should have 10+ years of experience in AIML, expertise in applying AIML for business solutions, and familiarity with AI frameworks like TensorFlow, PyTorch, and scikit-learn.

SMB Account Executive

Company: Zendesk

Location: Other US Location

Posted Dec 11, 2024

Zendesk is seeking a dedicated SMB Account Executive to grow their SMB account base by hunting for new opportunities and closing deals. The role involves building and maintaining broad relationships, working cross-functionally, and driving revenue growth by introducing innovative solutions to customers. The ideal candidate should have a proven track record in B2B sales, be fluent in Mandarin, and have experience in managing and expanding customer relationships at various levels.

Golang Software Developer - Backend Platform

Company: TextNow

Location: Other US Location

Posted Dec 11, 2024

TextNow is seeking a motivated Software Developer to join their Backend Platform team. The team uses modern technologies and manages large-scale services. The candidate will develop and maintain core backend services, maintain a high bar of quality, participate in on-call duties, and collaborate with other developers.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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