Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Product Sales Executive - Digital Twin - Remote

Company: Ansys

Location: Seattle, WA / Remote

Posted Feb 03, 2025

Compliance Operations Senior Analyst

Company: Equinix, Inc

Location: Singapore / Remote

Posted Feb 03, 2025

Senior AWS Sales Manager

Company: 1Password

Location: Remote

Posted Feb 03, 2025

1Password is seeking a Senior AWS Sales Alliance Manager to drive growth and success in the partnership with Amazon Web Services. The ideal candidate should have extensive experience with AWS, strong sales and relationship management skills, excellent communication abilities, and analytical and organizational skills. The role involves developing and implementing a cosell strategy, driving revenue growth, managing relationships with AWS stakeholders, and providing training and enablement for sales teams. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

VP, Finance

Company: SmartBug Media

Location: Remote

Posted Feb 03, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Vice President of Finance with 10-15 years of accounting and finance experience. The role involves overseeing financial and accounting aspects, developing financial strategies, and leading a global finance team. The ideal candidate should have a strong GAAP foundation, excel skills, and excellent communication abilities. The position operates in a remote environment with occasional long hours and weekend work. The company is known for its exceptional work culture, having made the Inc 5000 list seven times and the Adweek 100 four years running.

Governance Compliance Lead

Company: Twilio

Location: Remote

Posted Feb 03, 2025

Senior AWS Sales Manager - EMEA

Company: 1Password

Location: Remote

Posted Feb 03, 2025

1Password is seeking a Senior AWS Sales Alliance Manager to drive growth and success in the partnership with Amazon Web Services. The ideal candidate should have extensive experience with AWS, strong sales and relationship management skills, excellent communication abilities, and analytical and organizational skills. The role involves developing and implementing a cosell strategy, driving revenue growth, managing incentives and partner programs, building relationships with AWS stakeholders, tracking performance, resolving conflicts, and delivering training programs. 1Password offers comprehensive benefits including health and wellbeing programs, growth opportunities, flexibility, and a commitment to diversity and inclusion.

Senior Financial Controller

Company: BorderlessMind

Location: Remote

Posted Feb 03, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking an experienced Financial Controller with 10-25 years of accounting expertise. The role involves managing financial operations for companies with $20M-$50M in revenue, overseeing all accounting functions except AR and AP, and leading AR and AP specialists. Familiarity with Great Plains software is a plus. The company offers advanced training, opportunities for real business solutions, and an entrepreneurial work environment.

Google Presales Solutions Architect

Company: TTEC Digital

Location: Remote

Posted Feb 03, 2025

TTEC Digital is seeking a highly skilled Presales Solutions Architect with expertise in Google Customer Engagement Suite, Google CCAI, Google CCaaS, and other leading CCaaS platforms. The ideal candidate will collaborate with sales teams, conduct product demonstrations, and develop comprehensive responses to RFPs. They will architect scalable, secure, and cost-efficient solutions, and maintain deep technical knowledge of Google Customer Engagement Suite, Google CCAI, Google CCaaS, GCP, and competitive CCaaS platforms. The role requires exceptional communication skills, business acumen, and the ability to deliver technical solutions that address customer challenges effectively.

Senior Wireless Engineer

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

Adoption Marketing Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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