Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Money Systems Operations Lead

Company: Robinhood

Location: Denver, CO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

NX CAD Implementation Consultant

Company: Siemens Digital Industries Software

Location: Preston, United Kingdom / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Personalized Internet Ads Assessor - Catalan speakers in Spain

Company: TELUS Digital

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Technology Leader position Data Analytics and Reporting manages a team

Senior Manager, SW Applications

Company: Bank of Montreal

Location: Remote

Posted Feb 03, 2025

The job posting is for a Technology Leader position at BMO Financial Group, focusing on Data Analytics and Reporting. The role involves managing a team, providing strategic input, and ensuring the delivery of technology solutions within budget and standards. The ideal candidate should have 10-15 years of experience in technology leadership, knowledge of software development practices, and experience with ECIF, MDM, AWS, and IBM technology stack. The role offers a competitive salary range of $92,400 - $171,600, along with a comprehensive benefits package. BMO emphasizes an inclusive workplace and opportunities for growth and impact.

View Details Apply on BuiltIn

Sr Risk Analyst Governance & Control (US) Operational Risk Management

Company: TD Bank

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Solution Sales Executive, ITSM Nordics

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Major Account Executive-Public Sector-State of Florida

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Quality and Continuous Improvement - Manufacturing

Company: Hitachi Energy

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Software Engineer, Profile (Remote- Eligible)

Company: Capital One

Location: Wilmington, DE / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Customer Lifecycle Marketing Manager

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Principal Partner Solutions Architect, Rovo AI

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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