Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Service Delivery Lead – Cloud Operations (Incident/Problem Management)

Company:

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Insights, ServiceNow Futures Director

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

EMEA Strategic Engagements Director (Elevate)

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Vice President , Global Energy

Company: Equinix, Inc

Location: Sunnyvale, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
making the web a better place Happiness Engineers Happiness Assistant Widget

Code Wrangler - Support Tooling

Company: Wordpress VIP

Location: Remote

Posted Feb 02, 2025

Automattic, the company behind WordPress.com and WooCommerce, is seeking a talented Software Engineer to join their global, distributed team. The ideal candidate will have production experience with PHP and JavaScript, knowledge of systems architecture, and a passion for software development. They should be highly collaborative, experienced in code reviews, and have a strong understanding of design patterns and testing. The role involves working on large-scale systems, improving customer support workflows, and contributing to open-source projects. Automattic offers flexible work arrangements, a positive work culture, and opportunities for growth and leadership.

View Details Apply on BuiltIn

Personalized Internet Ads Assessor - Bulgarian speakers in Bulgaria

Company: TELUS Digital

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Data Science Engineer, Realm-X

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Solution Engineer, DACH

Company: Atlassian

Location: Munich, Germany / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
fast-growing company world-class marketing solutions competitive compensation

Digital Marketing Lead (SEO/PPC) (Remote - Philippines)

Company: WebFX

Location: Remote

Posted Feb 02, 2025

WebFX, a fast-growing full-funnel revenue marketing agency, is seeking talented individuals to join their mission of providing world-class marketing solutions to midsize businesses worldwide. They offer competitive compensation, comprehensive benefits, and opportunities for career growth and development. The company values its employees, providing long-term stability, support, and a strong commitment to giving back globally. The role involves managing SEO and PPC campaigns, optimizing client websites, and consulting with clients to meet their business goals.

View Details Apply on BuiltIn

Licensed Inside Sales Representative (Remote - Home Based Work)

Company: Allstate

Location: Detroit, MI / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior EDI B2B Integrator (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Telesales Rep Outbound, Surgical - Remote EST

Company: Henry Schein

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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