Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Big Data Engineer (Palantir)

Company: Nagarro

Location: Remote

Posted Jan 31, 2025

Nagarro is a global digital product engineering company seeking a highly experienced Senior Developer with expertise in Palantir for their Business Analytics & Insights team. The ideal candidate will collaborate with cross-functional teams to design and deliver impactful solutions across various domains. Key responsibilities include developing a comprehensive technical migration plan, building scalable and reusable frameworks, ensuring data quality, working with event-based and streaming technologies, and providing technical leadership. Qualifications include 8-10 years of IT experience, minimum 4 years of hands-on experience with Palantir, expertise in cloud platforms, strong background in data modeling, proficiency in PySpark and SQL, and excellent communication skills.

Program Manager, Customer Success Operations

Company: brightwheel

Location: Remote

Posted Jan 31, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Program Manager to drive initiatives, improve operational efficiency, and enhance customer acquisition, onboarding, retention, and satisfaction. The ideal candidate should have at least 4 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder and project management skills.

Data Architect

Company: dLocal

Location: Remote

Posted Jan 31, 2025

dLocal offers an opportunity to join a global team, working with 900+ teammates from 25+ nationalities. The role involves defining data architectures, establishing data governance frameworks, and acting as a trusted advisor to the data team. The ideal candidate should have extensive experience in designing and managing scalable data architectures, proficiency in open-source technologies, and strong stakeholder management skills.

Mid-Market Account Executive

Company: Agiloft

Location: Remote

Posted Jan 31, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, recognized by top analysts like Gartner, Forrester, and IDC. The company's no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. Agiloft emphasizes a diverse and inclusive workplace, offering employee resource groups, flexible work hours, and a wellness day. The company is currently seeking experienced software sales professionals with a preference for CLM or related systems to join their success-driven culture.

Senior Program Manager, Customer Success Operations

Company: brightwheel

Location: Remote

Posted Jan 31, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a seasoned Program Manager to lead the Customer Success Operations team, driving critical business functions, and improving operational efficiency. The ideal candidate should have at least 5 years of operations or program management experience, a deep understanding of customer needs, and exceptional stakeholder management skills.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: Remote

Posted Jan 31, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position is eligible for an annual incentive program and offers benefits such as medical, dental, vision, and tax-advantaged health care accounts. TTEC Digital has been certified as a Great Place to Work and is committed to diversity and inclusion.

Regional Partner Manager (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 31, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Regional Partner Manager. The role involves recruiting, enabling, and growing partners within the company's indirect channel ecosystem. Key responsibilities include optimizing revenue opportunities, managing partner relationships, and creating a vibrant partner ecosystem. The ideal candidate should have a BA/BS degree with 6 years of experience in managed IT services, excellent communication skills, and technical knowledge of DaaS, IaaS, DRaaS, O365, and SDWAN. The position offers a competitive salary range of $122,100 - $183,100 per year, along with benefits such as vacation, holidays, wellness days, and more. Cox Communications, the parent company, is a large private telecom company known for its award-winning culture and benefits.

Principal Product Designer

Company: ReUp Education

Location: Remote

Posted Jan 31, 2025

ReUp Education, founded in 2015, is a unique organization dedicated to helping colleges and universities reenroll students who have stopped out. They have successfully reenrolled over 28,500 students and recaptured over $139 million in tuition for their partners. The company is currently seeking a Principal Interaction UX Designer to develop a bold strategy for their product portfolio. The role involves collaborating with various teams, refining product design processes, conducting user research, and defining design guidelines. The ideal candidate should have 7+ years of product design experience, a strong understanding of user-centered design principles, and the ability to translate business requirements into innovative design solutions.

ROW (Right-of-Way) Specialist - Texas (Remote)

Company: Vantage Point Solutions

Location: Remote

Posted Jan 31, 2025

Vantage Point Solutions, a growing telecommunications consulting and engineering firm, is seeking a qualified ROW Specialist. The ROW Specialist will ensure legal compliance of proposed projects, secure permits, and serve as a liaison between internal departments and clients. The role requires excellent communication skills, ability to work under tight deadlines, and proficiency with various software and MS Office programs. The position offers competitive pay and benefits, including medical, dental, vision, life, disability insurance, and a 401k. Vantage Point Solutions, founded in 2002, is an employee-owned company committed to client satisfaction and fostering a culture of teamwork, respect, and commitment.

General Job Post

Company: Nextpoint

Location: Remote

Posted Jan 31, 2025

Nextpoint is a leading provider of cloud-based eDiscovery, litigation, and administrative services for legal organizations. Their powerful SaaS platform, combined with world-class support and engagement teams, helps law firms manage large data sets, identify relevant information via AI and complex searches, and organize evidence to build compelling arguments. Nextpoint's progressive, customer-focused approach has enabled them to remain independent and self-funded, fueling rapid growth. The company operates on a hybrid model, offering flexible work options. Nextpoint has adopted a mandatory COVID-19 vaccine policy for employee health and safety. They offer competitive benefits, including a PPO health plan, dental and vision, transit benefits, unlimited PTO, professional development stipend, home office stipend, 401k plan, and free in-office lunch. Nextpoint has been recognized as one of the 50 Best Small Companies to Work For in Chicago 2022. They strive for a diverse workplace, actively seeking to recruit, retain, and promote people of color and LGBTQ candidates.

Channel Sales Manager

Company: WatchGuard Technologies

Location: Remote

Posted Jan 31, 2025

WatchGuard is seeking a Channel Sales Manager (CSM) to promote and sell network security products within a geographic territory. The CSM will work closely with assigned partners to achieve revenue goals, develop new sales opportunities, and maintain regular contact for partner satisfaction. The role requires experience in channel management, cybersecurity, and MDR space, with a proven track record in partner management and sales. The base salary range is $107,000 - $127,000 USD, with potential for commissions up to 40% of on-target earnings. WatchGuard offers a flexible work philosophy, comprehensive benefits, and a commitment to diversity, equity, and inclusion.

Demand Generation Manager (U.S)

Company: SmartBug Media

Location: Remote

Posted Jan 31, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Demand Generation Manager. The role involves leading demand generation efforts across digital commerce, integration, and web development. Key responsibilities include developing strategic market positioning, creating compelling thought leadership content, designing and executing virtual events, and maintaining a strong social media presence. The ideal candidate should have 5+ years of demand generation experience, expertise with HubSpot CMS and Marketing Hub, and a portfolio of video content and webinar recordings. Benefits include health insurance, paid leave, a 401k with employer matching, and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages