Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Director, Healthcare Sales

Company: Pendulum

Location: Remote

Posted Jan 31, 2025

Pendulum is a company revolutionizing health and wellness by focusing on the human microbiome. They have developed proprietary probiotic pipelines and a unique discovery platform to identify key bacterial strains and prebiotics. Their medical probiotics have transformed the consumer probiotics market into a new category of therapeutic offerings. Pendulum is seeking a dynamic, results-oriented, and innovative Director of Healthcare Sales to lead and scale their healthcare sales function. The ideal candidate should have extensive sales experience in the healthcare or biotech industry, strong leadership skills, and a deep understanding of healthcare markets.

Deal Desk Specialist (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 31, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Deal Desk Specialist role involves quote and order management, data accuracy, sales support, collaboration, and efficiency. Minimum qualifications include 12 years of experience in deal desk, finance, contracts, sales operations, or a revenue-related role, familiarity with Salesforce CPQ, and excellent analytical and organizational skills. Preferred requirements include a solid understanding of the sales process, experience in the SaaS industry, and a Bachelor's degree. Total rewards include a generous annual bonus, 401k with employer match, flexible time off, 10 paid holidays, volunteer time off, insurance, parental leave, life insurance, short-long term disability insurance, employee recognition program, wellness program, employee assistance program, corporate discounts, and pet insurance options. The role is remote with significant work in front of a computer monitor.

Commercial Named Account Executive

Company: Yubico

Location: Remote

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering benefits such as comprehensive health coverage, a 401K match, wellness reimbursement, and time off. The company promotes a diverse, equitable, and inclusive workplace, with employee resource groups and philanthropic initiatives. The Mid Market Account Executive role involves driving growth for existing and new accounts, managing sales pipelines, and building strategic relationships with key accounts.

Senior Accountant

Company: Bluesight, the Medication Intelligence Company

Location: Remote

Posted Jan 31, 2025

Bluesight is a high-growth healthcare IT company seeking a Senior Accountant for a remote position in the continental US. The role involves assisting with financial transactions, preparing monthly reports, and managing accounts receivable. The ideal candidate is a detail-oriented, motivated professional with 4+ years of accounting experience, a Bachelor's degree, and proficiency in NetSuite and Microsoft Excel. Bluesight offers a competitive salary, unlimited vacation, generous insurance, a 401k program, and a collaborative culture.

Unit Manager

Company: MetLife

Location: Remote

Posted Jan 31, 2025

The job description outlines a role that involves building strong business relationships, leading and motivating teams, analyzing operations for improvements, and providing excellent customer service. The role also includes managing transactions, handling escalations, and ensuring compliance with policies and regulations. The company, MetLife, is recognized as one of the world's most admired and best workplaces, with a purpose to help create a more confident future.

Commercial Account Manager

Company: Procore Technologies

Location: Remote

Posted Jan 31, 2025

Procore Technologies is seeking a Commercial Account Manager to join their Sales team. The role involves serving as the main point of contact for strategic midsize accounts, maximizing renewals and expansion, and collaborating with various teams to maintain and expand the customer revenue base. The position can be remote from a Canadian location or in the Toronto, ON office. The ideal candidate should have a BABS or equivalent experience, 5+ years of successful software sales experience, preferably in a B2B setting, and a proven record of success in an inside sales-based selling model. The role requires developing trusted relationships, managing and maintaining accurate leads, opportunities, and account information within Salesforce, and achieving or exceeding monthly and quarterly targets.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Account Executive, Mid-Market, New Verticals

Company: Attentive

Location: Remote

Posted Jan 31, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is seeking a driven and results-oriented Account Executive to join their New Verticals Sales team, focusing on identifying and closing new business opportunities within MidMarket accounts across emerging industry verticals.

Senior Solution Engineer

Company: Versapay

Location: Remote

Posted Jan 31, 2025

Versapay, a Financial Technology company specializing in Invoice Presentment, Payments, Accounts Receivable Collections, and Cash Application, is seeking a Senior Solution Engineer. The role involves engaging with customers, solution design and demonstration, being a trusted advisor, supporting sales cycles, staying ahead of the curve, driving results, collaborating cross-functionally, and traveling across the US and Canada. The ideal candidate should have a Bachelor's degree in Business, Computer Science, Software Engineering, or equivalent work experience, with a minimum of 5+ years of experience as a Solution Engineer or similar consultative role within a Financial Technology company. They should have a strong understanding of Accounts Receivable Payments, experience with enterprise-level selling, and technical skills including familiarity with midmarket to enterprise-level accounting platforms. Exceptional oral and written communication skills, collaboration, adaptability, and travel flexibility are also required.

Customer Support Engineer

Company: 15Five

Location: Remote

Posted Jan 31, 2025

15Five is seeking a Customer Support Engineer with at least 3 years of experience in high volume customer or technical support, preferably in SaaS. The role involves providing support through Zendesk and Zoom, troubleshooting technical issues, creating technical documentation, and participating in peer coaching. The ideal candidate should have excellent communication skills, empathy, and a curiosity mindset. 15Five offers a comprehensive benefits package, including medical, dental, vision insurance, flexible time off, and a wellness program. The base salary range for this role is $58,000 - $61,000 + equity + bonus + benefits.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: Remote

Posted Jan 31, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, with a focus on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, and familiarity with Ruby on Rails. Key responsibilities include building intuitive, performant user interfaces, ensuring scalability, testability, and maintainability, collaborating across teams, and proposing innovative solutions to technical challenges. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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